Due to COVID-19, Request/Interlibrary Loan services will be impacted. Borrowing and lending of physical materials (e.g., books and paper journals) will be suspended during the UCSF Library closure. Electronic borrowing and lending will not be affected.
It’s possible to borrow materials from libraries worldwide through interlibrary loan. The request process will vary depending upon your affiliation. The procedure for getting your item will be the same for all requests.
UCSF
UCSF personnel and students with a current Library Borrower Account can request materials.
Make a request
- Provide a citation using the UC Citation Linker and follow the prompts.
- If searching databases like PubMed@UCSF, click the UC-eLinks button and follow the prompts.
Track or renew
To check the status of your request or renew a book, use My ILL Requests, call (415) 476-1446 or send a message.
DPH at ZSFG
Department of Public Health personnel at ZSFG can request materials.
Make a request
- Provide a citation as complete as possible. The more information, the more likely we will be able to locate the item for you.
- Supply your email address @sfdph.org.
Track or renew
To check the status of your request or renew a book call (415) 476-1446 or send a message.
Getting Your Item
- Most articles and book chapters are emailed within 4 working days
- Most books are received within 4-7 days at the Parnassus Library service desk
- Mission Bay and ZSFG delivery: items will be processed at Parnassus first, then sent to your preferred pickup location within 2-3 business days.
- Fresno delivery: items will be processed at Parnassus first, then mailed to UCSF Fresno.
- Laurel Heights delivery: items can be sent via UCSF shuttle. Call (415) 476-1446 to coordinate delivery
Fees
- UC library system items are free
- For items outside the UC system, our patrons can request 20 free articles/books per fiscal year (July – June)
- If you’ve reached the 20-item limit, we’ll contact you to authorize pre-payment of $20 per additional request. We will only resort to a fee-based library if free options are unavailable. You will not be charged if we can’t get the requested item.
We’re here to help
Not sure where to begin or which way to make a request? Contact us.