The UCSF Library holds a site-wide license for Blackboard Collaborate available for use by all university faculty, staff, students and researchers.

Moderators can create Collaborate sessions in two ways. LTG staff highly recommends creating and administering all Collaborate sessions through the UCSF CLE.

  1. Create a Collaborate Session in the CLE (step-by-step instructions)
  2. Contact LTG Staff to set up a Collaborate session outside of the CLE.

UCSF offers alternative web and video conferencing systems through the Telemedicine Operations Group. For a list of these resources, please visit Video-Conferencing Alternatives at UCSF.

Minimum System Requirements

Visit the Blackboard Collaborate Support website for recommendations on minimum operating system, browser and Java requirements for using the web conferencing system.

Test your current system configuration at the Blackboard Collaborate website. 

For complete information on getting started, please visit the Collaborate@UCSF User Guide.

HIPAA Information

The upload or use of protected health information (PHI) into Blackboard Collaborate sessions is prohibited and is a violation of HIPAA Privacy and Security. Penalties for HIPAA violations may be significant. This is inclusive of any patient data, e.g., name, email address, videos or images of patients, and any other data containing any identifiable patient information.

If you have any doubt, stop and contact the HIPAA Privacy Office at (415) 353-2750. Visit the UCSF HIPAA website for additional information.