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Solving Full Text Access Problems

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By Zach Silveira and Katie Keyser Recently, some library users reported being unable to access the full text of Wiley resources even when connected to the UCSF network via VPN. This occurs when the Wiley website identifies a user by their computer’s IPv6 address rather than by the VPN’s IPv4 address. Publisher websites are configured to allow full-text access based on a user’s IP address, so Wiley denies access because the user’s IPv6 address is … Read more