8264 A Public RP1&t_;o'MS Strai= for the Totacco Advisart. Counc4l Av==aisal Frooosals Prevared bv C&=cbe'_l_joh.-spn ?-.d 9- Introduc"Clon 1. 1. This paper sets out the lines of a suggested publLc relat-4ons strategy @for the Or:Lt:Lsh tobacco =anufact---ing Industry as it enters the 1980's. The proposals arm drawn up an the basis cf an appraisal of the =&:an challanges and responses on various &spaces of the s=olUng question, and of the evolution of public attitudes tc-.-;axds the habit in the last quarter of & cent-.=y. in the sc=e atte=pt is =ade to d:Lst:Lnguish ele=ents cz! change -Irom these v`,ch a=e l1kely to contInue or which are now of relativel%- less 1.2. In frazmlng reco=endatlons, we have been greatly helped by p=eli=inary cUscuss:Lon -.Y--th Sir James Wilson., and by being able to d=aw on the strategic guidelines which he hi=sqjf prepared a-% the beginning af this year. In acknowledg-4n-, our indebtedness tc him, ire must. however accept responsibility for the way in -vh--;ch --,re have interpreted or. developed those ideas w.h.1ch appeared orIginally in his paper. 1.3. As our own has developed, we have been conzcious that It may p=cve only a stage towards the preparation of a definitive sta@:C=ent C' 7.A.C. Is public Relations strategy and prcg=a=*. But we hope that by taking the opportunity to stand back :!=on. the daily pre- occupation of the smoking and health a=g-ent, and to su=vey in pe=spectlve the longer term n@fluences at work, It wild aiso 32--vt to mark the watershed represented by the ending of the :!or=ez T;ZC/TAC duu=v:Lzate and the InauguratIon of the new and co=prehensive' Tobacco Advisory Council. The changoe cor-es at a critical stage In the tobacco :Lndustryfs foztunes, when new Ideas are ot-viously essential but when they may prove the more constructive for bei=g viewed in the light of 6uactex of a century's eacperlence ce su=-ziv&l in the face of an unprecedentedly heavy attack. cont.... N-0 co co CC) BATCo LTD MINNESOTATOBACCOLITIGATION 2 I 4. The proble= is a profound one, going deep ar. urus'--al-ly wide variety Of related 43suos =edicai, polzt-ca!, Zfinanciai, moral, social, commerclal. The indus-.rv is-C-einc chalZe=7ed frem =any directions, and the occositicn to its ac-._-;v_-z_4as has beco=e increasingly conscious of an international as L-.;ell as a national potentlal. The industry's response needs, in consequence, to have many facets, but to be balanced and co-ordinated, and, above all, -to be umanimcu.s. The Vertical Challence 2.i. The :-zedIcal challenge to the smoking habit 'Zogan a_ffectlvely In the 19501s, and the wrork c:f Doll and Hill In -th-l's ccunt=y is seen as the main reference point In Its development. Frc= that period, the doctors'preaccupatLon with ci;arette- smc. AA"CXJ JL 11 CO BATCo LTD - MINNESOTATOBACCOLITICATION 15 Reccmnendazlons 9. The X1c=egcJ_r.-, appraisal may seem' to reach wl,-.-a-. a=-2, en baia=ce, scmewhat threatening conc'--us-lons for the t-=L-a=co ind,-st=y. A sensible =aalis=, both about facts and what pec.ple believe -to be facts, -is essential, however, in develor-Ing a const=uctive public relations pcllcy. Moreover, the long-ter:m prospects Fizz the i.r.dustry st-,911 appear favourabie, provided that noth-in-g is dcre to Ocopard4_ze the= Ln the na-,ct five years or so. The Tc1na=cc Advisc=v Ccuncil - Internal CavabIlities 1. The _-"rst =os:Ltivs factor in the situation is the existence cf the re-sha::ed T.A.C. itseir, reqpre'Senti,nc continuity zhrough change. As the so!* zollective o=;&n1sation and voice of the British industry, it now has a central role in maintaining the authority built up over nearly a quarte= cf a c*=ry and in showing that comoining corLmercial and research --L-terests has increased zathex than lessened its responslbiiity-anr@ clojectivity in both are:.s. In doing this job, tire development and preservation. 0 of t:nani;--i_-;t,1r, both in sumport of the Councills w1th other bodies and in: the .1ace of c=lticism or imqu:L=y f=cn cutside, is essential. 0. 2. To the extent thAt the Chairman and =embe=s of the Council wlll hencef --=-.h be laymen car=ying out a mainly I&- Task, :it is e-,ctzeriely -1--portant they they should have skilled scient-1-4fic and modicall advice zea;:-'--Iy available to them. To th-is end,'@the ranf-e and qual-If--cations af eminent consultants =etained by T.A.C. shc)i:kd ba@ structured so as to provide coverage of such fields 0.6" Speciai- izatlon as cardiology, bLo-cbemistry, Lmmunclogy, pathology, I pha=.macology and S'o on. The holders of these consultancies would not be merel.v distinguished names on T.A.C. I's writer) ;:aper. Vnel= function would be to advise 'the Chaixman personally, ex the me=bers callectively'. on :Lssues of current or potentl-a" importance over the t.-hole svec-%run oZ smoking and health. cent.... CO k_^j BATCo LTD MINNESOTATOBACCOLITIGATION 16 10.3. clic a.' the chief advantagos a-.' retainin.; tl.ien .rated be the S C -2c.;,ii ap. 4ty to way in i-!hich they would build up the cou ,evajuatml authoritativrly tire us-efuinass and sIgn-4fic-ance of varluus klnds of research carried cut e_-thlox in the United KS n 1jd Lxa or overseats. Viis process of evaluation iYould be a flexlble onla. In %-Ihich t:ze initiative -for action would pass bac!!: and forth between the consultants and the Research ComUttee of T.A.C. Mither side should be able to offer or seek advice according to circumstances. It is slat3gested that the rresence czO a Co-ordinatorP responsible for ragular contact w--th the consultants and faLxiUar With the Warnings of T.A.C., would help to ensure that the system )rked smoothly. T'liese ex-anded arrangements for c=sultants and tAn. develo7=ant of the capacity for evalumtlon, wolild play a vital part in the intcr=al -orkIngs or the Ccumcll and In the enhancement of its rerutat_-Ion as a prime source of -4nformation. and ccrnent on snoking issues. 10.4. in this nrr>cess of -technical re-inl'orcement T.A.C. will undauntedly ne--@,d an adequate? statistical c*f-abIlIty cf its own. Statistics are the daily cuzzency of t4'1-&e wide variety of bodies and ineividuals with whom the Council will have to deal. Th%, dialonue nust be carried on, on the same profe9siona!.7:_y cc::_nand-ng level as h:Lt!%erto. Another =uch respected fac-411ty at Glen House n the Library, which must new house one of the world's best collections of material cn tobacco. 1-1 plays a signi-ficant part In the Council's public startling and its functions sh.culd be encouraged. 10.5. in this context the form and content -of the daily S=ck-ing and Health Synopsis provided by Campbell-Johnson Timited should be reviewed. The aim would be to ensure that It ccntributed appropriately to the new role of the Council, and It --eight be found that this could best be done by giving It a more analytical and interpretative character. The advice and assistance of Campbell- Johnson LizLited wcul@,- of course, be at the disposal of the Council and. of any,of the co=ittees on v-.h:Lr-h it was thought desirable for a representative to serve. cant ... BATCo LTD - MINNESOTATOBACCOLITIGATION 7. 17 r_xternal_ ?Olicv 21.1. The rpconinendations =ade so far have bI@en dizected towards v=4 aspects of the internal ox9aaizatior. cf the Cmuncil which are im-ortant for its relations rnith the outs--C.Ae world. We now turn to indicating the broad lines of Vollc-@.- which the Counc-41 should, In our view, be following in present cizc-U--istances. 11.2. The close links which hava been forged over many years %wit;i the Government,. I-rembers of Paxllaz%ent, sclent-l-l"ic contactst the medical establishment academic and professional circl4s, the trade unions and ot.%,ers (including the media) should be assiduously preserved and extended. Through their, the industrv is In a pos4tion to discuss and influence, often without publIcity, most of the issues --n wh_-ch tobacco Is Invol"Ved. Contacts in West=inzter and'Wh-4tehall a-re likely to be speciallY important, since it is in these circles that the accne-4c sionificance of the tobacco industry _Js L-ost keenly appreciated, even if, for political reasons, they give scant r4icognlticn to the fact. AIIies In the legislative and regulatory spheres are, in the short tc.r=, ==--,a valuable than al=ost any others. UrLfavo-zrable Changes in the legal status of the industry could infUct =,z=e permanent da-mace on it than many of the activities of the anti-smo1king ca=paigners. What is essential is to safeguard a L-asis for _eq!t_4=ate opcratiens which will allcm the Industry to outlive the current militancy against smoking, and eventually tc market its prod---cts in a more tole:rant cli=.ate oe opinion. (if this zooms too sanguim-_ a v--e,.y of the 'cyclical' nature of -many camp@o'-;gns against given products, one need look no further back than the vIgorcus attack on alcohol consumption in France during the early 1950's. Thare is nc,.,. little trace of M. Nendes-France-'s crusade.) 11.3. The cultivat-fon of good relations -4.1% other c:-A=ters should have high priority, and eye strongly recom=end that adversary tactics should be av@ided as far as possible. The stance take by the industry should not be an entrenchad,beleaguered one; this only e=hasisgs th& distinction between it and its cust"--arx on the one hand and the nonsmoking cor=uzi.ty, militant or not, on the othe=. Such a pola=i=ation is most undesirable --he ai= should cc bo -tc achlova reconciliation L-ctwaer: the c::t=er-,ists c.- althez side cont ..... BATCo LTD - MINNESOTATOBACCOLITIGATION by strass-r,5, the existence of a contra! ground 01 considerat-40n. The Industry should talce a firn, but calm and uncontentlous stand In favour 0;:r toleration and of allowing individuals to take their cnvn. decisions in the light of acct,.ratle, unemational :Lnfor=&t:Lon. 11.4. F-cherto, -the industry has followed a low prof;lel policys pze@f *==in- not to talte part in leaded public debates en the s=cking issue and thus denying the =edla, in particular, the c=nortunlty- to capita-2-4ze on 'confrontation' situations. I.::! a =ore pos-itive line is nctv favotz=ed It must be zo4llzad that the macila %fill still be eager to interview representatives of the i_ndt1str,,qj, :Ln a way that will put them on the defensive. They must be ready not =araly to reapand as expected, but to deflect the questions In the L t: style c_,9 a skilled politician, answering constructively and in the' Wa ythat best allows the= to make their c%7n points. This will be thc Icey to the industry's new, positive attitude - the pursuit of initiatives when it Cenerates Itsa@", rather than reaction to the initiatives CZ, others. The task will not be easy, but it is an lnescapablc corollary of choosing a more active and visible role. II.S. Thm tactics to be followed will vary with t"-.e circumstances, but we sungest that every effort be made to avoid ccncentration on the health issue or en the special =c=al stage attached to the Manufacturers Zfor marketing a pe=:factly legal produ=t. Instead, spoltesr-en should (;-rithout appearing to back-t-rack on the old T.R. C. acceptance of the 1worX.Ing hypothesis' that cigarettes d;, have an effect or. health) quietly insist that there is no =czal. or@ . p=actical nec2ssLtly.far the manufacturers to be ex-plici t on thIs point: ccnsu=ers have all the information they need to decide the question for themselves. Industry representatives could also appropriately rar-:Lnd Lntarvietrerz, for e_xa=ple, that. the tobacco companies and their employees are only one linl1k. in an immensely long chain of benaei&laries of the smoking habit, ranging through the distributive and retail trades to the Treasury and the tax Payer. Cthe= positive points, including the connection betmeen %@C s=olcing and sccial and =*ntal rela.-cation, should be -.ade x-henever C-3 C-3 cont..... BATCo LTD - MINNESOTATOBACCOLITIGATION 1 1.6 rluclh stress is at present being put on the objections .0 to passive s=clking. Medically, @here is little to be said against It, save In a few eu-ceptional cases. But P- z=akerls assertion that h- Ls !r-fl:Lct4nr, no health r-;s.'-. on h1s; non-smo-'r-ing neighbours will not =all' V-2--a Lf they find his s=dke Irritating or y C.: aesthetically unpleasant. It would be rea"stic lor smokers; to acknowledge that their habit is a rosItIve act, wIth observable efficts; in the sm-rzounding at=osph2re, whereas non-s=aklng is a --;thcrut direct e;feeccts on other people. 1-1-4ilingnass nega ;vc act v.- by Jmdustry spoka!@--en to recognize this Xact and to pezsuade -nake=s to act appr===Iately, :-jould be an 1--portant ele=e-nt In restoring a cll=ate of toleration and in re-habilitating smoking as ,a socially acceptable habit. 11.7. The industry has been much disillusioned by tn2 Govarnnent's failuro to give it prqp3r credit --for its %verk over many years in tar-rad---ctLon; and still more by what it rzgazds as a virtual betrayal ovc= the development and Int-r6duction of substitute smok-ing =a-.ar!ajs;- There is still quasi-oeficial cc-.n(--4er---iat4on of the te=-2 isaf--x slacking'. Yet It is not -4=pczs:Lble that the industry might have a recogni=bd part to play in this sphere - and sooner than anyone now expects. Although a really big chance in cur kncwladge about the s=oklng-assoclated diseases zoks unlikely at present, It may be that a relatively static period Is drawing to a close and that the =cm*nt of a real b=eak-through Is not far of:f . 16'Ith so=e cLra.=at--c advance in what we kncnv about the causes of cancer or with the discovery o;E an effective cancer- inhibitor (such as 17--ta-iin A or some other v-itamin nay prove to be), the smoking and health controversy could be tzansform2d. What the Industry kncws about tobacco and tobacco s=oke, or about product modification, would the.12 assume fresh Importance and be capable or a, crucial contribution to tne acceptability of the snoki:-zel habit on re-de--lined terms. ccnt ..... N-D cc CO BAT Co LTD MINNESOTA TOBACCO LITIGATION 20 2.1.8. The industry thus needs to be alert for a sudden =adical advance and to be able to respond to It wIth 'evidence that its own research has been kept active and up to date. The eact that wcrk 4=n safer smoking -is continuing, despite official ar-Nathy, should be on* of the. positive points to be stressed by A 1,1:2dustry spc-'-.es=an whenever possible. Susplcdon that the tobacco V i;ico=naries were =arklng time, or-e-ven back-tracking In irritation over the--'- treatment by the Govemnment, would at once be exploited by the ant!-s=o':Inq campaigners as further proof of cynICISM an the Health Issue. A la=ckers I Code o:f Conduct 12. There are two particular projects both m2nLloned In Six Wilson's earlier paper* - which would be worth as =eans c:f giving expression to the policy guidelines doscr-4bed above. The first is the development of a 'Smokers' Code of Conduct'. This would be essentially a su-x--y of points which, if conscientiously observed by snolcers, should crisure that their could not be accused of inconsiderateness towards their non- sziok--ng nclghbou=s. It would hell,-.7 to counteract the Irequent assezticns by ncn-smolkers that smcdccers arrogantly assume a right to pollute the atmosphere ai-ound the=. By stressing the need for M. ial understanding of one another Ps preferences and satisfactions -t Would help to bridge the galp whIch the propagandists are trying to open betwezn the smoking and nen-s=cking sections of the population. Its tone should be frank and.posltlve,-'rather than governessy or restrictive; one ce Its subsid-dary alms woLAd'be the restoration of the smoker's image, be,, the smoker h:L=self`, as a sociable, extrovert character, rather than the neurotic, smelly, outcast figure depicted by the ant-l-s=okers. An Association O;f Tobacco Users 13.1. This second posi--ble project is the establishment, with industry blessing, of an independent 4;:ouv or association or tobacco users. ThIs would act pr--4.-aarily in the Interests of tire ult-i=ata consumers of tobacco, thcugh in do4--,%g so It would obviously be likely to serve thcse of the whole tobacco trade as .0 C-1 It rrould there.fcre be im::crtant to secure fron the outset CZ:- itz c-znp2.,2t3 Independence of the industry. both Ln collcv and action. BATCo LTD - MINNESOTATOBACCOLITIGATION 21 It should, ind2ed, be as free to challeng2 the indust;ry as to take issue with the anti-&=okers. '.when -.11a Idea was originally mooted, it was thought that it Might be d_-fllcult to launch in & uay that did not lay the industry open to the taunt that it was setting up a 'front' organization In Its c-.,n defence. 13.2. Now, however, two genuinely :Lnde-e=dent suggestions have been received. One comes -from Aim Chief Na=shal Six Ch:ristor-her Foxley-No=rls. The objectives which he cuts forward Include the protection a--' ah adult individuals freedc= of choice in any field (biit ex-peclally that of smokinC), the dissemination of accurate :L.,,_-zr=at:Lon Wzout s=oiclng and health, and the defence of smelters against -znZ'a_4= discrIz-anation or res-6r:Lc-,-;cn in the en-Joyment of tobacco. lie proposes- to achieve these a-..ms through t-h.e activities ce a small sta.0 .f, paid from subscriptions and donations, which would encase in correspondence and In broadcast or other public discussions, ciirculata a regular ne-.vslett2r and public-4ze the views of szoka=s. action would Initially be on a moeest scale, expanding as support Vrew. 3.3.3. The cther'suggestion co-mes from --he for--ier General Seczretary of the 1.11ationz.2. Union af Retail Tobacconists and Is on broadly SI,-,tilar lines. These timely inIt_'4atLves seem well worth N 4 loring, and might prove capable of being combined --.-.--a one. S@_,ch an association could be nost valuabiz to the Industry, as a typIcally Brit.;'sh reaction to qove=n._-enta@-. Intue-r-13=ence, as an individual, noncommercial source af co=ent in the media-,, ,and elsewhere, and as a counter-balance to th2 ant-4-smok.Lng,esiablish- r.ant I which cZalms to know what is best. both for the nonsmoker. and the SMOICOX. A body of this kind could also be a usef-u-2. advocate .n pror-otIng the,concept of laccartable =1sk'. Any Financial contribution :fzcm the Industry,should suc!-. help be essenEial, would be very sm-all and would have to be given without strings. The main problem would be ho%v Vo ensure that the r,=lz-jp had access to the irldust=yls t.hinlUnq on major issues wIthc-ut appearing to be merely a mcuth=jece,for it. In this cann2xi;on :Lt -is possible that Campbell--7ohnsca LI=ited, w1thin any funct4@ons carried out for T.A.C., could act vuriatt=ibutably both as an inter-madIa=y In facilitating a two-ray flow of infcr=at:Lc.- between -the group and N-0 co cant .... BATCo LTD - MINNESOTATOBACCOLITIGATION 22 T.A.c., and as a backroom guide to the group In overcoming some of the public relations difficulties It might meet. International Action 14.1. Internationally, T.A.C. should maintain and develop the range of scientific and industrial contacts built up during the last quarter of a century through the Tobacco -Research-CouncLl A_- and -the old Tobacco Advisory Committee. These links will be of inczeasing importance as action in the smoking and health field e- -cnds ZtIrther into different international bodies such as the R. -'. C., t'ae 14.H.O. and so on. It wi I 1 also be necessary to become familiar with the European Parliamentary scene and to got to know the ,@zitlsh Eux oil. P. to be elected in June 1979. 14.2. We have already mentioned the care required In developing a role for ICCSI, though it would be inappropriate for us to make here- any recommendations about the Cormnittee as such. %la do advise, howaver, that T.A.C. should give particular attention to the way In ?.,.hich its orm activities - especially in this country, %vhqre the situation is essentially sui. ganerls and not necessarily to be handled in accordance with experience elsewhere are coordinated with those of ICOSI. Heze again professional liaison could have a useful part to play. Legal Study and of Drugs Research 15.1. Cur last two recommendations are simply brief ropetitions- of advice given earlier In this paper. 15.2. We propose that T.A.C. should commission an up to date review of the legal status at the tobacco industry In Britain and on the Continent, With particular reference to any changes in it that are likely to -flow from C. Z.C. or other legislation. 15.3. We recommend, finally, that T.A.C. should give Instructions to the approprIate-commIttee (perhaps the Research Committee) for a sustained monitoring of research into the effects of drugs, N10 particularly marijuana, and of any further moves towards legalization or ?de-crininalization'. Developments In these areas shouid be reviewed in relation to possible effects on the cant..... 13ATCo LTD - MINNESOTATOBACCOLITIGATION 23 re-utatior and use of tobacco. ccnclusion. id. Cur =mcommendations are not a_,&,austjve. But they cover the broad :field of action open to T.A.C., ard attar-pt to define it in a way that would allow the incorporation an%--A devalcpment af further ideas along Taxes acceptable to the whcle of the tobacco industzy in Br:Lta4n. Proper com=exclal c----at:Lt--;cn' bet--.-een inalvidual manufacturers =ust eovlously continue, 'out the industry Fill forfeit the considerable opportunities stij-1 available for the !=provenent Of its position if It does not vensure that such competition takes place w1t4hin an overall frame- work 0:6 agreement and loyal co-operation. Unani-r-ity, pclitlcal xealls= and senS4-iVity to public attitudes on both a-des of the smoking and health issue are the fundamental massacas of this appraisal. 20 ',14ov-2=ba= 1978. Ilk co co ---A BAT Co LTD MINNESOTA TOBACCO LITIGATION