DRAFT PAPER FOR MR. P. SHEEHY ON PUBLIC AFFAIRS ISSUES FINANCIAL COMMUNICATIONS Issue The confidence of the financial community in the long-term profitability of the Company and therefore in its merits as a candidate for the investment of the funds at their disposal. Basic Stance The Group has inherent strengths in both tobacco and in other sectors and is well equipped managerially to exploit those strengths to the optimum. A full appreciation of those strengths has yet to be achieved by key financial audiences, with the result that the Company is undervalued on the London Stock Exchange. Strategy To ensure a steadily improving understanding of Group strength and prospects through an active communications programme. Current activity by Group Public Affairs 1) Regular briefing of brokers and their analysts. 2) The organisation of meetings between senior management and institutional investors, fund managers and their brokers. CD C:> 3) Involvement in the preparation and organisation of r1j presentations o'n the Group to investor audiences in the 00 _~o United Kingdom and the United States. BAT Industries document for Province of British Columbia 23 April 1999 4) Arranging contact between brokers' analysts and operating groups. 5) Production of printed and audio-visual material used to support the financial briefing programme. 6) Management of the B.A.T Industries financial advertising programme. 7) Financial and industrial press relations. 8) Monitoring the shareholder profile of the Company to assist in the development of a more finely tuned communications programme for large investors. 9) Participation in the B.A.T Industries Financial Public Relations Working Group with Group Finance Directors. Recommendations for Action 1) Implement a more intensive programme for briefing for key investors and their advisers. The implications Of this are: a) an improved flow of information to GHQ from Operating Groups and their subsidiaries; b) more regular set-piece presentations to financial audiences on the Group and on sectors of its activity; c) the identification of and close contact with key investment decision makers in the financial community; d) the implementation, under GHQ supervision, of a programme of visits to key Group units in the United Kingdom and overseas; e) regular measurement of the communications programme's effectiveness through attitude research, against the benchmarks established in the 1979/80 survey. C:) r_j BAT Industries document for Province of British Columbia 23 April 1999 2) Further develop the relationship between the Company and its stockbrokers, so that the latter play a more active role than they do at present in enhancing the reputation of B.A.T Industries among City audiences. 3) Develop a more active contact programme with shareholders to reinforce their commitment to the Company. 4) Evaluate the merits of encouraging a more international spread of shareholdings and stock exchange quotations. NJ CD r1 j 00 BAT Industries document for Province of British Columbia 23 April 1999