BATCo document for Province of British Columbia 23 April 1999 Ln CD rIj U-1 (.A 10 -P, CTI -V F q- H 0 L 1995 KEY ARrA PAPFR: UTIT ISATION OF PRODUCrION RESOURCEq 1. C2vacitv Plan M&mL&cmring capacity should be planned to meet Marketing forecasts including seasonal and other fluctuations. Additional capacity should only be planned in nominated key operating companies or when mwitets are particularly volatile and spare capacity elsewhere in BAT cannot be used due to sourcing or import restrictions. Where possible, contract rr-h-c wbich absorbs surplus capacity in other BAT companies, must be considered as an alternative to investroem in new capacity or where there Me OVer2lI cost benefits. For hygiene reasons, Primary should not be planned fbr fidl three-shift operation. Contingency plans should be made to respond to a disaster at a production site or warehouse or at a key supplier. Plans should be consistent with the fbrmat being developed at Southampton plant and should include procedures to:- Assess then minimise risk. Manage the disaster and minimise its effect on personnel and property. Establish alternative production sources in the event the disaster could produce interruptions to market supply. Restore production capability. I M2chinerv Itivestroent in new machinery must always maintain or imp. ov productquality. New technology wM be adopted where product and commercial benefit can be shown. Machinery purchases should be consistent with BATCo and regional machinery scami-rdisation. Machinery u"Tisarion should be maxima including the use ofmulti-shift working when this is cost effective. 3. Production Costs Companies should aim to be the loweg-cost producer where competitive markets exist to achieve cost reductions of at [cast 5% per year in real per mMe costs (occluding depreciation) on average over the plan period. Competitor production performance and capability should be specifically reviewed on a regular basis with particular reficrence to their production strategy and production cost SWUM=. Production departments should provide Marketing with information on each product mamda=red which reffects the true costs ofthe different cigarette and pack U4 BATCO CONFIDENTIAL - CATEGORY 1: NIINNESOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 23 April 1999 specffications, production volumes etc. A costing model which allows allocation of fixed and variable productions costs to bmn& is being developed at Southampton. Production plans to reduce costs should idemify:- 3.1 Targets for improving productivity in the direct and in~ area . Strategies should include:- - Flexible Working practicm - Team Working and 'Mini F=orics*. . Reduced Product handling. - Contracting out services, iffinancially viable, and with a view to. improving the quality ofservice. - Use of effective information system. - Machinery hwe=ncnt where justified. . Reduced layers ofmanagement. M=u to erisure a healthy IR environment. 3.2. Targets for process and material cost reductions. St:rategies should include:- - The principles ofMRP1L - Reductions in stock levels, including Finished Goo4 WMS and R&RS. - Rationalisation of specificatioriL - Reductions in energy usage ratios and energy costs- . Regional Cooperation on stock item& - Use of Procurement Dept. to en=e competitive purchasin& 3.3 Targets fbrimproved use ofatisting resourtes. Strategies should include:- - Machine Efficiency i-,,,o-ent programmes. - Improvements to material and cut toba= quality. - Comprehensive and machine clearing programmes. - On-floor man, ement and supervision. - Improvements in skills, through local or regional training. - Reduced machine change-over times. - Disposal of surplus a&---t& 4. Pmduct Ouslity Companies should plan that product quality meets the c9ectations ofthe consumer, is superior to that of competition where this cdsts and that, as aproducts meet standards set under relevant legislations. Production plans to improve product quality should show targeu fbr improvements in Product Quality Ratings, performance against competition (where appropriate) and reductions in consumer complaints. Strategies include:- Moving responsibility for quality to machine operator level. Quality training at all levels. V1 Quafity Performance Audits and Reviews at shop-floor level. Compliance with QC Protocols and Q Methods. Ur- BATCO CONFIDENTIAL - CATEGORY 1: MINNESOTA TOBACCO LITIGATION. BATCo document for Province of BritiSh Columbia 23 April 1999 Investment in on-line quality mewurement. Off-line quality measurement at the point of mm-A,",re. Quality data and complaints analysis. Quality systems and procedures which are consistent with the principles of iso 9000. - Machirmy inves:tment where specifically justified- - Effective Machine mainter=ce progranmes. - Woridng with material suppliers to nihan the quality of their products and services- . Reducing the cost of quality by ernphasising prevention of defects rather detection. tl- their TTe2lth and Safetv Companies should aim to eliminate all accidents and risks to health to personnel on BAT premi- Production plans to improve Health and Safety should show strategies for reducing the miraber of accidents and the time lost through accidents and for improvements in hygiene. Strategies should include:- Compliw= with BAT safety requirements as expressed in BAT Safety Manuals and Guidelines. Ensuing that co ors are carefiWy selected and superv~ed and are obliged to adhere to BAT standards of safety. Compli;ance by visitors with BAT nfiny standards. General and job specific saflay umining for aA employees. An effective safety orpnisation and regular safety meetings and audits at Company and Department level. Promotion of the safety message through specific campaigns and programmes such as *Safety Week'. Provision of sale systems of work. Detailed irrvestisation of all accidents and incidents which could have led to an accident. Machinery which is fully guarded and interlocked- Safe storage and use of hazardous sub ces. - Effective systems fbr fire prevention and fire fighting at all k=Wons, including remote warehouses and depots. . Elimination of electrical hazards. - Meeting all relevant legislation. - Maint;iining the highest standards of hygiene in the factory, lavatories, Idtchens etc., including regular Hygiene Audits. I.C16.4c Ln Qri --4 L4 1.0 ith. BATCO CONFIDENTIAL CATEGORY 1:,NIINNESOTA TOBACCO LITIGATION. BATCo document for Province of BritiSh Columbia 23 April 1999