1995 KVY AREA PAPER: UTILISATION OF PRODUCTION RESOURCES 1. Cavacitv Plan Manufacturing capacity should be planned to meet Marketing forecasts including seasonal and other fluctuations. Additional capacity should only be planned in nominated key operating companies or when markets are particularly volatile and spare capacity elsewhere in BAT cannot be used due to sourcing or import restrictions. Where possible, contract manufacture which absorbs surplus capacity in other BAT companies, must be considered as an alternative to investment in new capacity or where there are overall cost benefits. For hygiene reasons, Primary manufiLcture should not be planned for full three-shift operation. Contingency plans should be made to respond to a disaster at a production site or warehouse or at a key supplier. Plans should be consistent with the format being developed at Southampton plant and should include procedures to:- Assess then minimise risk. Manage the disaster and minimise its effect on personnel and properry. Establish alternative production sources in the event the disaster could produce interruptions to market supply. Restore production capability- 2. Machinem Investment in new machinery must always maintain or improve product quality. New technology will be adopted where product and commercial benefit can be shown. Machinery purchases should be consistent with BATCo and regional machinery standardisation. Machinery utilisation should be maxirrased, including the use of multi-shift woricing where this is cost effective. 3. Production Costs Companies should aim to be the lowest-cost producer where competitive markets e)dst to achieve cost reductions of at least 5% per year in real per mille costs (t-cluding depreciation) on average over the plan period. Competitor production performance and capability should be specifically reviewed on a regular basis with particular reference to their production strategy and production cost structure. L7 C_; Production departments should provide Marketing with information on each product r1j manufactured which reflects the true costs ofthe different cigarette and pack cr\ cr, BATCo document for Province of BritiSh Columbia 23 April 1999 specifications, production volumes etc. A costing model which allows allocation of fixed and variable productions costs to brands is being developed at Southampton. Production plans to reduce costs should identify:- 3.1 Targets for improving productivity in the direct and indirect areas. Strate~ries should include:- Flexible Working practices. Team Working and *Mini Factories". Reduced Product handling- Contracting out services, iffinancially viable, and with a view to improving the quality of service. Use of effective information systems. Machinery investment where justified. Reduced layers ofmanagement. Nfeans to ensure a healthy IR environment. 3--' Targets for process and material cost reductions. Strategies should include-- The principles ofvWH. Reductions in stock levels, including Finished Goods, W.MS and R&RS. Rationalisation of specifications. Reductions in energy usa_ge ratios and energy costs. Regional Cooperation on stock items. Use ofProcurement Dept- to ensure competitive purchasing. 3.3 Targets for improved use of existing resources. Strategies should include - '-fachine Efficiency improvement prograrruncs. Improvements to material and cut tobacco quality. Comprehensive maintenance and machine clearing programmes On-floor management and supervision. Improvements in skills, through local or regional training. Reduced machine change-over times. Disposal ofsurplus assets. 4. Product Ounlirv Companies should plan that product quality meets the expectations ofthe consumer, is superior to that of competition where this M'sts and that, as a minimum, produc-i meet standards set under relevant legislations. Production plans to improve product quality should show targets for improvements in Product Quality Ratings, performance against competition (where appropriate) and reductions in consumer complaints. Strategies include:- Moving responsibility for quality to machine operator level. Quality training at all levels. Quality Performance Audits and Reviews at shop-floor level. Compliance with QC Protocols and Q Methods. NJ BATCo document for Province of BritiSh Columbia 23 April 1999 Investment in on-line quality measurement. Off-line quality measurement at the point of manufacture. Quality data and complaints analysis. Quality system and procedures which are consistent with the principles of ISO 9000. Machinery investment where specifically justified. Effective Machine maintenance programmes. Working with material suppliers to enhance the quality of their products and services. Reducing the cost of quality by emphasising prevention of defects rather than their detection. 5. Health and Safetv Companies should aim to eliminate all accidents and risks to health to personnel on 13AT premises. Production plans to improve Health and Safety should show strategies for reducing the number of accidents and the time lost through accidents and for improvements in hygiene. Strategies should include:- Compliance with BAT safety requirements as expressed in BAT SaferyNfanuals and Guidelines. Ensuring that contractors are carefully selected and supervised and are obliged to adhere to BAT standards of safety. Compliance by visitors with BAT safety standards. General and job specific safety training for all employees. An effective safety organisation and regular safety meetings and audits at Company and Department level. Promotion of the safety message through specific campaigns and programmes such as "Saf~ry Week". Provision of saf: systems of work. Deta~ed investization of all accidents and incidents which could hive led to an accident. Machinery which is fuUy guarded and interlocked. Safe storage and use of hazardous substances. Effective systems for fire prevention and fire fighting at all locations, including remote warehouses and depots. Elimination of electrical hazards. Meeting all relevant legislation. Maintaining the highest standards of hygiene in the factory, lavatories. kitchens etc-, including regular Hy ene Audits. 9 i CD r1 i Cl\ NJ J-1Z. BATCo document for Province of BritiSh Columbia 23 April 1999