1994 KFY A RFA: UTrT ISATION OF PRODUCrION RFIOURCrq 1. Canacirv Pl;-n .Manufacturing capacity should be planned to meet Marketing forecasts including seasonal and other fluctuations. Additional capacity should only be planned in nominated key operating companies or when markets are particularly volatfle and spare capacity elsewhere in BAT cannot be used due to sourcing or import restrictions. Where possible, contract manufacture, which absorbs surplus capacity in other BAT compardes, must be considered as an alternative to investment in new capacity or where there are overall cost benefits. For hygiene reasons. Primary manufacture should not be planned for full three shift operation. Contingency plans should be made to respond to a disaster at a production site or warehouse or at a key supplier. Plans should be consistent with the format being developed at Southampton plant and should include procedures to:- Assess then minim se risk Manage the disaster and miaimise its effect on personnel and property EstabiLsh altermative production sources in the event the disaster could produce Lnterruptioas to market supply Restore production capabdity. 2. Machinerv Inves=em in new machinery must always maintain or improve product quality. New tachnology wdl be adopted where product and mmmercial benefit can be shown. M,achinery purchases should be consistent with BATCo and regional machinery standard isatio n. Machinery utilisatioa should be maximised, including the use of multi shift working where this is cost effective. 3. Production CoeU Companies should aim to be the lowest cost producer where competitive markets exist and to 3r-bieve mst reductions of at least 5% per year in real per mille costs (excluding depreciation) on average over the plan period. Competitor production performance and capabdity should be specifically reviewed on 3 regular basis with particular reference to their production strategy and production cost structure. C- BATCo document for Province of BritiSh Columbia 23 April 1999 Production departrnents shoWd provide Marketing with information on each product manufactured which reflects the true costs of the diffiereat cigarette and pack specifications, production volumes etc. A costing model which allows allocation of fixed and variable production costs to brands is being developed at Southampton. Production plans to reduce costs should identify:- 3.1 Targets for improving productivity in the direct and indirect areas. Strategies should include. Flexible Working practices Team Working and *MW Factories' Reduced Product handling Contracting out services, if finaricially viable, and with a view to improving the quality of smice Use of effective information systems Machinery investrnent where justified Reduced layers of management 3.2 Targets for process and material cost reductions. SZtegie:s should include:- 'Me priociples of \SPU Reductions in stock levels, including Finished G~~WVS and R&RS Rational isation of specifications Reductions in energy usage ratios and energy costs Regional Cooperation on stock items Use of Procurement Dept. to ensure competitive purchasing 3.3 Targets for improved use of existing resources. Strategies should include:- Machine Efficiency improvement programmes lmprovements to material and cut tobacco quality Comprehensive maintenance and machine cleaning programmes On floor management and supervision Improvements in skills, through local or regional traLaing Reduced macbine change over times Disposal of surplus assets. 4. Product Oulitv Companies should plan that product quality meets the expectations of the consumer, is superior to that of competition where this exists and that, as a minimum, products meet standards set under relevant legislations. BATCo document for Province of BritiSh Columbia 23 April 1999 Production plans to improve product quality should show targets for improvements in Product Quality Ratings, performance against competition (where appropriate) and reductions in consumer complai=. Strategies should include:- Moving responsibility for quality to machine operator level Quality training at all levels Quality Performance Audits and Reviews at shop floor level Compliance with QC Protocols and Q Methods Investment in on line quality measurement Off line quality measurement at the point of manufacture Quality data and complaints analysis Quality systems and procedures which are consistent with the principles of 1509000 Machinery investment where specificafly justified Effective Machine maintenance programmes Working with material suppliers to enhance the quality of their products and ;ervices. 5. Health =d Safety Companies should aim to elornina e all accidents and risks to health to personnel on BAT premises. Production plans to improve Health and Safety should show strategies for reducing the number of accidents and the time lost through accidents and for improvements in hygiene. Strategies should include:- Compliance with BAT safety requirements as expressed in BAT Safety Manuals and Guidelines Ensuring that contractors are carefully selected and supervised and are obliged to adhere to BAT standards of safety Compliance by visitors with BAT safety standards General and job specific safety training for all employees An effective safety orgaaisatioa and regular safety meetings and audits at Company and Departmental level Promotion of the safety message tbrougb specific campaigns and programmes such as 'Safety Week" Provision of safe systems of work Detailed investigation of all accidents and incidents which could have led to an accident Machinery which is fully guarded and interlocked Safe storage and use of hazardous substances Effective systems for fire prevention and fire fighting at all locations, including remote warehouses and depots Elimination of electrical hazards Meeting all relevant legislation Maintaining the highest standards of hygiene in the factory, lavatories, kitchens etc., including regular Hy.giene Audits C:) ri 01- r,.~ CT\ BATCo document for Province of BritiSh Columbia 23 April 1999