, mi @-kOj I k UONRL P-EPVTA-ROO - 0 201766337 0 0 Ira a 4 N CS1 0 z E 'a a a .r Im 18 0 0 c I- 402 c 0 E 0 0 la 0 0 *a 0 la c i m a SAT AND ITS INTERNATIONAL REPUTATION r@, MI C) --j ON 01- LA L., 4 BAT Industries document for Province of British Columbia 22 April 1999 SAT AND ITS INTERNATIONAL REPUTATION .The mergence of the UN's regulatory code of conduct for multinational companies, currently at the drafting stage, will stimulate further interest in arganisations such as SAT. In varying degrees, our associated companies will be affected as host governments examine the local and restrictive implications of the code. The attached document aims to assist General Managers by identifying key public affairs issues likely to receive emphasis in the UN code. Equally, the document establishes the proposed BAT position to take pre- emptive action to protect their business and to exploit the opportunities. The papers have been reviewed in MI II bank with senior managers, and will be added to, so that General Managers can be kept up to date with the issues and SAT's views. The document is seen to be complementary to the Board Strategies on Smoking Issues. rQ BAT Industries document for Province of British Columbia 22 April 1999 INTRODUCTION 1. This document is intended to assist General Managers by identifying the main issues likely to emerge in codes of conduct for multinational companies. Currently, the United Nations Organisation is working on its own draft. Although it was planned that the UK Centre on Transnational Corporations would produce its own code which was due to come out next year, it now looks as if there may be some delay. At the same time the Centre is also planning a worldwide study into the international tobacco industry which it is believed will begin in 1982. 2. 'the SAT Industries Group has already pledged its support far the voluntary guidelines for multinational companies drawn up by the Mr; an for Economic Co-operation and Development. Additionally, the Group supports the code of the International Labour Organisati.-n and the European Community's voluntary Guidelines on Employment Practices in South Africa. 7he United Nations code is likely to overlap considerac'y with provisions of the OECD and EEC codes. Although the UN Centre is consulting representatives of industry about its code, obviously such views are not likely to prevail against Third World and other government interests. The best chance of influencing the Centre, even pernacs to the extent that its code may subsequently :e seen to be superfluousis for companies like us to achere strictly to the codes already in existence and to the philosophy which underlies tnem The UN code, if i-t does ccme into existence, will undoubtedly be recommended to governments, particularly those in rapidly developing parts of the world. The idea would be to give its provisions authority through local legislation and thus the implications for SAT companies are significant. 3. General Managers should thus consider the SAT positions outlined in this document and ensure that appropriate strategies are incorporated into company plans. Too often in the past the tobacco industry has simply reacted to events. Armed with foreknowledge of the issues, SAT companies should be in a position to take initiatives with governments. In this way companies can take steps to avoid legislation and h.elp towards both their own long term viability and the economic ob.-ectives of governments. 4. The circumstances which have led to demands frcm less z9vel cced countries for a new ee.znomic ,rjer favourable to the Third Woric are well. understood. The plight of many emergent nations and the wealth dis-zarity between them and the wre industrialised nations has been underscored, particularly since the 1970S by a continuing international debate and a ser es of studies culminating in 1980 with the Report of the Brandt Commission. Whi I St the debate has been conducted largely in the international fora, the business world has become involved as the less developed nations have noted the economic role of large international comoanies and their potential as i rtsoume for national development. TM recognition has promoted the drafting by international agencies of a series of codes of conduct which have aimed to encouraSe international c:moanies to acceot contr: I whicn, aim to at isn them more closely t., tne aims and co'ectives of hcst -citrnmenti. A I I St companies have 7 4 ewe,. such c:des ,41 .h Su S.) I twc au of their restrictive character, 4: is recognised to be in the interests of our bus develocment tha-. tne it ts rs'; of c:moanies should 2e c--mpat"zie with those of nations: ieveiopment. all L04 BAT Industries document for Province of British Columbia 22 April 1999 2 It Is inrecognition of such circumstances that the SAT Group has expressed voluntary support for the principles enshrined in the OECD Code. S. The interdependence of multinational companies and host economies provides a climate-in which SAT can develop public affairs strategies to strengthen relationships with governments. At the same time companies can take further action to secure their profitable future in the Third World. 6. Much of BATCo's success can be attributed to the company's identification with the aims and aspirations of host countries. The company recognised at an early phase in its history that it could continue to expand profitably only if it successfully served the needs of the host community and identified company plans with national aims. BAT will continue to pursue these policies and play its par-, in Third World development. The current debate on codes of practice for international companies is therefore of special interest to SAT. r_j BAT Industries document for Province of British Columbia 22 April 1999 -3 FOOD VS TOBACCO The Issue As is often stated, it is food shortage which poses the most serious threat to populations in the rapidly developing parts of the world. This threat is said to be even more serious than that posed by disease. A number of the Third World countries currently experiencing shortages of food are also major producers of tobacco. The World Health Organisation and anti-tobacco lobbyists claim in consequence that large numbers of people are being kept short of food because land and resources are being devoted to the cultivation of tobacco. Is it no: time, say the opponents of the industry, that tobacco leaf growing should be actively discouraged and replaced with food crops? SATCo's Position SAT's experience has shown that good food crop growing practice is a direct and valuable spin-off from tobacco cultivation. In the developing world there Is an abundance of land available for the production of food crops. The problem is not one of tobacco preventing food being grown and it is generally true that the plots allocated to tobacco represent only a small proportion of the farmer's land. Comnentl ng on the food/tobacco relationship, a recent economic study of leaf tobacco states: 'Within the agricultural sector generally. while actual or potential conmet@ t@ on between tobacco and food crops can exist, the overall balance in each of the case study areas is favourable. indeed, in certain circumstances, not only is such a conflict avoided, but tobacco growing has also had a positive impact an food production The key problems facing many emergent nations are those of providing access to other populaton Centre$ where the food is needed, and of ensuring an adequate return to the farmer. As a parallel difficulty there are of-en few means by which growers in r-i ra 1 areas can market their produce efficiently. Nonetheless, in several parts of the world agricultural and related business activity has risen faster in tobacco growing arias than in non-tobacco areas. This has been-achieved through the application of new agricultural techniques. Increased yields of food crops have been recorded since the early 1960's in t6e tobacco growing areas. Whilst SAT does not own land, it orovides tobacco farmers with expert agricultural advice and assistance. It is the comoany's policy to encourage crop rotation and as a result verv considerable increases in food crop production have developed in tobacco areas. Whilst it would be difficult to assign exact figures to these improvements, there seems little doubt that the increase in food crops is directly associated with the improved agricultural practices. L_J .L. BAT Industries document for Province of British Columbia 22 April 1999 4 Tobacco growing has proved beneficial to food production. A Nigerian newspaper has expressed the point in the following way: 'Perhaps the most Impressive aspect of NTC's effort in recent times is the full integration of high yielding food crops into its tobacco leaf growing programme'. 2, Far from inhibiting food production, therefore, BAT's presence in Third World countries has meant that more food is now being grown in tobacco areas than was the case In earlier years. Considerable work has been dome by BAT companies to encourage t!@e production of food by tobacco farmers. Rotation food crops should continue to be encouraged. Such activity is valuable to many countries and enables the company to be seen to identify its policies with national aspirations. References 1. 'Leaf Tobacco Its Contribution to the Economic and Social Development of Third World'. 2, Daily Times, Lagos. 12.5.81. Comment on Nigerian Tobacco Company. 4::1- BAT Industries document for Province of British Columbia 22 April 1999 TRANSFER OF TECHNOLOGY The Issue New technology is seen as a key factor in the economic growth of developing countries. On the one hand, it is sometimes claimed that the flow of technology transfer is inhibited by ownership of patents by private corporations, restrictive licensing agreements and expensive royalties. On the other, technology transferred is often seen as inappropriate to the host country because it is too soohisticated or capital intensive. SATCo's Pcs":4on SAT's contribution to technology transfer is significant. We are conscious of the need to adapt technology to host environments. Companies associatec wi th BATCo purchase leaf tobacco in some 41 coulli ri es ano operate 63 factories manufacturing tobacco products in 38 countries. This scale of activity has called for a massive growth in knowledge cl agriculture, engineering, management, manufacturing and professional techniques, marketing methoas and craft skill on the part of those BAT employees wno live in the develoq4nq countries. This has been particularly true over the past tmc decades with tne accelerating transfer of technological and management skills t.- local staff. BAT companies have given much assistance to peopleoutside their own orgamisation in the deve'opment " agricultural knowledge and marketing techniques. The tr a of the'r own staff by BAT companies has been of major imcortance not only f1cr the ccrmanies themselves but also as a direct contributivi to the ri level of skill in the host country. Most of this trai ri 'ng is carried out locally, but it is supplemented by work done in other countries. Large numbers of emoloyees from many Third World countries have been sent to BAT esta@- I or to machinery manufacturers in the United Kingdom, USA, Germany and elsewhere. They have been trained in operating techniques, maintenance routines, accounting procedures and other aspects of tobacco gr-)wi ng, manufacturing and selling. BAT's Southampton factory alone receives about 50 v-.sitors each year from developing countries for suc!i trainin; purposes. At the management level, no less than 1100 nominees from Third World countries have attended management development courses at SAT's Group Management Centre in t-!e Uni tec Kingdom since 1962. Under a programme 'egun in '3575, over 40 marace-s fr:T.- develooing countries have been secondec 'for per: oas frcm three months tc three years) to posts in the United Kingdom or c:ier countries in order t: broaden their experience. Since 1962, BAT has thus been able to transfer management resoonsibi"v at senior levels to 'ocal staff in 542 posts in its overseas c-.mpariies. Not all aA7 trained ,ersonnel have remained with the company. Many have pursued their careers, as they were free to do, by moving tocther comeanies, or by taking up government posts in their own countries. There are cznsequently many ex amp' . o-' the way in which the local community has benefitted from the active -articipa:ion of individuals who first developed their talents in the BAT evi r-.nrret. This work should Continue. VI BAT Industries document for Province of British Columbia 22 April 1999 Sa Each company should develop an inventory of the technology which it has acquired from SAT and has put into use locally. Specific references should be made to machinery and processes and not merely to the training of our staff. N.; C=P Cr% BAT Industries document for Province of British Columbia 22 April 1999 6 DISCLOSURE OF IlIFORMATION The Issue Particularly since the end of World War 11, the sustained growth of international business is such that there are now cor;crations whose total turnover exceeds the G4P of some countries. An effect of this phenamnon has been that the international activities of some companies have been viewed with suspicion by certain governments. They have seen in some large organisations an entity which is not fully accountable to any one government and the suspicion engendered has led to international co=anies sometimes being accused of deliberately shielding their activities from public scrutiny. The UNCTAD Report on the Marketing and Distribution of Tobacco expresses the issues in the following way: "One of the salient features of transnar.4onal to0accocompaniesoperations '... in both the developed market economy and in the developing countries has been, and is, the absence of rigorous public accountability of their cirporate practices, with the possible exception of the United States ... This is particularly evident in the developing countries where knowledge of the financial marketing and output, decisions ... is confined to rudimentary data ... Data concealment is assisted by the I ar;e accounting firms acting in alliance..." , Position Where SAT is concerned, allegations suc@l as these are groundless and we 0ould'never appear to be concealing our activities. We publish our annual report which is circulated round the world and can be examined by all .interested parties as well as the general public. This document complies strictly with United Kingdom legal req-.;4rements. It is recognised that different laws apply in different countries. It is also recognised that in an Organisation as large as SAT Industries, it is impossible to inform all employees worldwice of everything that is going on in each individual country where we 'have investments. ' Within these Parameters, however, we should provide reasonable information in each country. The SAT company in any country is an integral part of the national economy of that country. In many instances local shareholders own an interest in the company and in some organisations the BAT interest is less than 50 per cent. BAT has an excellent record in the provsion of information to governments, its shareholders, employees anc the put! As regards disclosure and accountability, BAT companies work with nighly reputable firms of accountants and auditors who maintain strict professional standards of practice. The disclosure requirements of company law are increasing throughout the world and in every country; BAT and its auditors fully satisfy national rtcuirements. In addition to what is recuired to be disclosed under company law, much business information has to be disclosed for government statistical purposes, for submissions under price central legislation, for licensing and exchange control authorisations and in some cases under labour relations law. We do not believe that the authori:ies in host countries find difficulty in obtaining the information they need azout the operation of the local SAT ccmoany. r1%; 0N BAT Industries document for Province of British Columbia 22 April 1999 6a It is a reflection of SAT's international reputation that leaders in developing countries should be so encouraging to SAT, and as in Nigeria and Kenya recently, for example, should give public acknowledgement to the high national standing of the local SAT company. ,N@ Cr% CY\ 00 BAT Industries document for Province of British Columbia 22 April 1999 7 TRANSFER PRICING The transfer pricing allegation as summarised in the UNCTAO report on the Marke-ing and Distribution of Tobacco is that "the essential strategy behind the accelerated dynamic for enhanced control resides in the move- ment of c-iss-subsidisation allowing the mass deployment of resources siphoned from one profit centre to another to acquire, ultimately, unf control over other industries ....... the parent company can shift pr-n-Fits through transfer pricing, 'profit loan swaps' and other accountin; miracles on a wide scale. cross-subsidising its various opera- ti on$.' BATCo's -- -.si ti an In re I at," :m to other SAT arganisations an associated company is an inde- pendent `:rofit Centre" - Its dealings with other SAT companies are governed :y national tax laws and strictly commercial considerations, as is essential if it is to maintain its individual viability. In business between BAT companies, purchases and sales of materials and man products are priced according to normal commercial practice, end royalties, commission ser4i ces and fees are charged as in transactions between independent businesses. SAT has :--olicly and unequivocally connitted itself to the OECD guide- lines on transfer pricing, which state that enterprises should "refrain from us I .!: facilities such as transfer pricing, which does not con`amn to an a M. length standard for modifying in ways contrary to national laws, t?,e tax base on which members of the group are assessed." CK CP_ LA J@b BAT Industries document for Province of British Columbia 22 April 1999 COMPETITIVE ACTIV M, The Issue There are two principal elements to the competitive activity' accusation. One is that BAT and the other large tobacco companies achieve high profits through collusion to ensure that tobacco leaf prices are kept low and cigarette prices high. The second accusation is that large companies use their advertising power to keep local companies and others out of the market. These allegations of unscrupulous behaviour can have an effect upon the reputation of a company and therefore upon trade. A further danger of the collusion accusation is that industry cooperation on smoking issues, through INFGTAS could be misunderstood or wilfully misinterpreted by the industry's opponents. SATCo Position The first accusation is that of collusion to keev leaf prices low and cigarette prices high. However. there is no such callusfon, The method of determining leaf prices varies from country to country. In Brazil, for example, prices are negotiated at the national level between the farmers' association and that of the buyers. The prices determined in this way are subject from time to 'line to the government's price control machinery. In India, the principal interest in the leaf market is represented by the National Tobacco Board which .establishes recommended minimum prices. The farmer is not committed to sell to any particular buyer and he can and does seek offers from several sources. In some rapidly developing countries, prices art determined at auction by supply and demand, as in Zimbabwe. BAT's overriding interest is to ensure that there is a continuity of leaf tobac:n supply. To achieve this end, it is self evident that tobacco farmers must be paid what they see to be a fair price for their croo. Indeed, tobacco is in competition with other crops and if it is not seen to be profitable t!!4e farmer will rightly choose a more rewarding IC -iv- "Y. Whe-e cigarettes are concerned, in many countries price control Is Imposed by governments particularly in the developing parts of the wor'd, as a means of countering inflation. Where this happens there is aere@ally cznsiderable discussion and negotiation over the extent of ine increases, wr. have to be supported by evidence of cost increases. It is a fact that in many countries tobacco companies are not always successful in obtaining price increases in line with rises in costs. t1J CD 01% UQ BAT Industries document for Province of British Columbia 22 April 1999 Sa The second major accusation that advertising is used to keep out competitors, has never been substantiated. The accusation ignores the fact that far from being a barrier to competitive activity, the principal effect of tobacco advertl si-mg is to encourage the consumer to switch from one brand to another. Where the character of advertising is concerned, it is BAT policy that promotional methods should always be acceptable to local communities. INFOTA8 is not an Organisation for international collusion and price fixing. It has been set up by the major tobacco companies to provide an information exchange on the subjects which affect the tobacco industry internationally. Commercial matters are specifically excluded from the work of I BAT Industries document for Province of British Columbia 22 April 1999 9 'DERV rhe Issue The flue-curing of tobacco requires artificial heat, although other curing methods do not. In Canada, the United States, the Caribbean, Central America, India and Indonesia, oil or coal or sometimes natural gas are used for flue-curing. in some cther Third World countries however, deforestation has occurred steadily due to commercial forestry operations, the cueing of timber for domestic firewood and building purposes and also for tobacco curing. In some areas of particular countries, deforestation has led to severe shortages of timber. 7his has led to tne tobacco industry being accused of wilfully removing fcr flue-curing purposes, the pcor. man's only source of rth ad fuel. 8ATCo's Position Governments in a numaer of Third World countries, have generally encouraged the development of tobacco as a cash crop and have acknow- I ed its value to the national economy. However, with a few notable exceptions such as Pakistan, forestry departments have been slow :o see the need for re-afforestatiom prograrrines. SAT has recognised the problem of wood shortage although tobacco curing IS not a major cause. The company has taken a number of initiatives and insists that the farmer Plants trees so that he has a crop of timoer to meet flue-curing ana domestic Requirements. As an example d the company's affores-cation work, SAT in Kenya maintains tree nurseries where seedlings of fast-growing species are made available to farmers at low cost. In ado it is SAT's policy to encourage associated companies to develop further the ef-104ciency of wood furnaces and to investigate research into alternative sour- ces of energy. For example, in Sri LanKa, the conversion of waste coir, rice-husk anc sawdust into Iriquettos is under investigation. ,n Kenya, trials are being conducted using solar energy as a supplementary source of heat for flue-curing. In Brazil, the company is changing to wood fuel even for factory purposes, thus introducing a cheap and replaceable energy source as a substitute for finite and expensive ones.The company in Brazil aims to be inde- pendent of oil by the later MO's and already some 400 of its vehicles are fuelled with alcohol. In all cases BAT is particular'y ccnscizus of the need to renew the I sources of wcod fuel so that tner! is no long term deforestation or erosion of land. C:: 0@_ NJ BAT Industries document for Province of British Columbia 22 April 1999 10 RELOCATION OF PRODUCTION The Issue There is a witely held view that multinational companies do not simply switch production from one country to another or close.coerations to meet changes in patterns of- demand, or to-mak-e economies, but to-do";o'y4thoutconcern for the workforce involved. There ii-jeeh to be an underlying threat that pr-:duction will be used as a bargaining tactic making the multinat"nal immune to collective action by the workforce. SATCa-s Pcs".':n BAT recognises that its presence in a given host country be ,gets a rtsoznsibili to examine all possible alterna- t yes @efore Asking a%ocision to close an operation or move it elsewn-are. C!reful assessment is made of tne options open on possible modernisation, the availability of government subsidies, possible reductions in labour to save the jobs of the majority and so on. Only ahen all possible alternatives have been discount-ad is a decision taken to close. in such circumstances, every effort is made to provide employees with adequate :notice, to ensure fair compensationto those made redundant. tc re-deploy people if possible, and to help others gain suitable iew employment. It would be wr@ng for any international company to assert that it would never SeeK to re-locate its production to meet changed circum- stances, but SAT would contend that this is not exclusively a multinational @nenomenan. The factors wr'ch make the maintenance of production in aeVven coun- try no longer -liable would apply equally to a multination or a locally-owned Organisation., 01 BAT Industries document for Province of BritiSh COIUMbia 22 April 1999 MANAGEMENT POLICIES The Issue multinational companies are sometimes accused of operating with a neo-co lo M. a I style of management which does not provide fair opportunity for local national employeesWio are capable of taking on senior management PCs Opportunities for cross-posting between subsidiaries and head office are also seen as unreasonably limited. Oisoarity between expatriate salaries and benefits, and those of Deople locally employed, are seen as reason for discontent OATCo I SAT does not operate in a neo-colonialist manner and the allegation over- looks 1@e dramatic changes which have taken-place in the ex-colonial Countries in which wk operate. Tht establishment of countries as independent sovereign-states carries with it an inevitable reaction to colonialist attitudes in the business or personal conduct of our overseas -managers, and we would be foolhardy not to recognise these pressures. SAT's training and development programmes for local staff are among the best of their kind. Our Management Training Centre in the UK provides courses for many overseas nationals annually. We employ only 120 3ri tisn expatriate managers and 30 third country nationals in our c-.erations outside t)e UK, and a very high proportion of the management in cur subsidiaries is made up of local nationals. In the jK, as ii other industrialised countries,attitudes towards overseas oostings have changed radically and the potential 'stock' of cara: I people who will undertake periods abroad has diminished. Tt is in the interests of host countries as well as BAT tnat incen- tives, In terms of salary and fringe benefits for expatriate staff, should oe sufficiently attractive to persuade capable individuals to acze:t overseas tours so they can-play both their business and trai roles. Where opportunities exist, efforts are made to effect cross-postings. Positions at Head Office are available and there is invariably a number of senior mon-British managers to be found wcrk there as part of their career development. Oiffic-.ilt4es have been ex,,e- en ced in persuading outstanding mana- gers arm other countries to take postings to London, for a variety of reas:ns, among which are differences in life style, family cir- cumstances and the cost of living. Where appointments are accepted in Euroce, remuneration is based on the principles adopted for European expatriates. 0\ LJ_j Ln BAT Industries document for Province of British Columbia 22 April 1999 POLITICAL AND COMMERC:Al- CORRUPTION The Issue There have been some well-publicised instances of a few international companies being accused of attempting to imorove their commercial position through corrupt payments to Politicians and other indivi- duals and groups. On other occasions companies have been accused of making unlawful payments to political par-.i es so as to influence national policies. Such examples have created increased public concern in recent years. SAM) I Position B.A.T. Group companies are required to pursue policies which exclude corrupt practices with regard to the giving or receiving of gifts or benefits and to prohibit the use of funcs or assets of the Group for unlawful or improper purposes. It is expected that the standard set by a group company should be such that neither the Group's overall integrity nor its local reputation wo be damagec if full details of the business practice in question became a matter of public disclosure. Grouo companies are also required to abstain from improper involve- ments in dome st political acti4ities. Mc -ontributl.ons should be made to pot parties or other Po organisations, unless such payments are legally permissible and in line with local practice. Any such payments must be approved by the board of the company concerned, must be of modest munt, and must be properly recorded in the books of the ccmpary. Commissions, consultants' fees, retainers and similar payments may continue to be made in the normal course of business provided the sums paid are understood by both parties to he related to and are commensurate with the services per-, or-nec and the size of the contract. In any case, where a proposed payment does not appear to conform with these conditions, it shall be the responsibility of the person proposing to authorise the payment to submit the matter for the consideration of the board of the company concerned. Compliance with prescribed accounting controls and rules is required at all times. All assets, liabilities, inc:-ne and expenses must be correctly recorded in the books of the parent company or its subs;diaries as appropriate. It shall be the duty of Operating Group a a a rt of Management to make arrangements for such reviews as are necessary from time to time to ensure tnat Group policy is being observea by the operating companies for which they are responsible, and to report any breaches to the Secretary of B.A.T. Industries togWer with an account of what corrective action has been taken. The Audit Committee of tie Board of B.A.1". es will be respon- sible for monitoring the observance of Grou.- Pol icy by Divisions and will include in their regular reports tz the Board details of any Breeches and any action taken to be taker :y the CoeratIng Gr-.t;o c3mce-ned to carrec: them. N.) ___j UN I_n Ln BAT Industries document for Province of British Columbia 22 April 1999 13 CONTRABAND The Issue Contraband is a major problem in some parts of the world, where cigaret-.es are smuggled across borders to be sold at prices below those of locally manufactured products. It has teen alleged that BAT has a vested interest in the contraband trade in some countries and-is unwilling to take action to prevent it. As a result, governments say they lose revenue and that t@e home industry is seriously prejudiced. BATCo's Position BAT companies manufacture cigarettes and other tobacco products in many parts of the world and make a significant contribution to the progress of the countries where they operate. From BAT in the United Kirigdom cigarettes are exported to markets in Europe, the Middle fast, the Far East and to a number of countries in Afri c a. Other BAT companies also export cigarettes. There have been instances where cigarettes exzarted by BAT to its bona fide agents around 'he world have been smuggled from one country into nothe@ where the domestic tobacco trade has been seriously affected. :11 export transactions in which BAT is involved are perfectI4 legal. As with other manufacturers, BAT has no means of controlling the movement of goods it legitimately exports, once they have been shipped in response to orders placed by authorised dealers. It would be futile for BAT to restrict its exports to any region of the world as any voluntary curtailment of its trade will be offset by orders on competitive tobacco companies and local governments will not derive any benefit from such restrictions. Nor can BAT refuse to sell in markets where its agents have invested bot.@ time-and money in promotion and advertising of its brands over -many years. That stocks may be diverted from such markets by smugglers is a risk to take. The contraband trade is a Comdex phenomenon. It is a problem that can be solved only by concerned action on the part of local authorities, the customs and other law-onforcement agencies. It should be remembered that cigarettes are not the only commodity on which smugglers thrive and that many other goods are likewise the subject of illegal operations costing the Treasury in many countries enormous amounts of money every year. 10th February, 1982 01% 01% BAT Industries document for Province of British COlurnbla 22 April 1999 r", N) C) --j C71% ON L14 Un --j I BAT Industries document for Province of British Columbia 22 April 1999