I C. A. C. IV GUARUJA CONFERENCE NOTES Chairman's Opening Address In his opening address, the Chairman described the historical background and evolution of CAC's from their original Smoking and Health beginnings. The Chairman made certain suggestions, for discussion at the end of the Conference. relating to future CAC's and particularly to those planned up to and including 1982. He suggested that: 1. The B.A.T Industries' Board should be invited In every third year and this particular meeting should always be held in the U. K. 2. Wives should be invited every other year. 3. Because of the change in year end, future CAC's should take place in July rather than in May. 4. With the very ready agreement of Mr. Pari and Mr. Widdup. CAC's for the next three years should therefore take place as follows: 1980 - Canada. Sunday 13th to Friday l8th July. Ladies invited. 1981 - U. K. Ladies not invited. 1982 - Australia. Ladies invited. Although the past year had been difficult, the Group had survived the experience quite well. However. in the Chairman's view, the future did not appear to offer prospects of markedly more tranquil times. There would be further escalation of oil prices. increasing social and political turmoil, instability of world currencies (particularly the U.S. dollar). and few if any countries would be rid of inflation. I AU these occurrences will affect all our businesses in varying degrees. This underlines the need for the Group to react in a rapid and positive manner to protect its Interests and to keep ahead of competitors. In addition. every effort should be made to anticipate emerging problems and to take timely action to offset them. In this regard. the Group must vigorously tackle any parts of the business where performance is not. and in -unlikely to become. acceptable. Such trouble spots must be corrected swiftly or eliminated. Decisions of thils P..) nature are not easy or comfortable to make, but they become even harder If situations are permitted to deteriorate through lack of action. co LN BAT Industries document for Province of British Columbia 22 April 1999 2 The Chairman welcomed Mr. Beat and congratulated him on his recent appointmenttotheB.A.TIndustries'Board. He also welcomed Mr. Longland. who was representing, in part, the Group's retailing interests. The Chairman closed his address by congratulating Mr. Bruell on the announcement of his appointment to the Board of British-American Tobacco Company and thanking him and those of the Souza Cruz staff involved with the preparation and administration of the Conference for the excellent arrangements which had been made. Item A. Outline of Present Activities Mr. Edens, Mr. Pari, Mr. Widdup, Mr. Bruell and Dr. StUtzer each gave presentations on their respective companies. Mr. Stewart Lockhart gave a presentation on BAT (UK & E) and Mr. Best on the Paper Division. The presentations highlighted any significant changes over the past year, described the current situation and summarised the main current problems. Item B: Miuation Reports Mr. Longland reported on International Stores. He described the current situation, outlined the basic problems and sumraarised plans for the future. Mr. Longland also reported on the imminent acquisition of Argos Distributors. Mr. Macadam reported on the Cosmetics Division. He described the current situation of BAC's businesses around the world and reported on performance, problems and prospects for the four Houses. He also out- lined the planned sales and operating profits in five years' time for each slow of the Houses, for two possible acquisitions and for the Division as a whole. The figures indicated rapid growth for the Division. although It would Still only provide. between IS and 21% of Group profits. However, BAC is now the seventh or eighth largest cosmetic company In the world. and the only course of action is to pursue the policy of profitable growth so that a decision on the future of the Division can be made in two or three years' time. rQ 00 CP% BAT Industries document for Province of British Columbia 22 April 1999 3 item C. Smoking & Health Dr. Green gave an outline of recent events In the medical and scientific areas. The past year had been relatively quiet but four events stood out: 1. Publication of the work of Auerbach, Hammond and Garfinkel. This was a combination of epidemiology and clinical study and the change between the 1950's and the 1970's provided evidence of lose risk through smoking lower tar or filter cigarettes. 2. The Report of the S & H Research Programme in the U.S. This was a favourable report from the Industry's point of view as it points to the possibility of "safer" cigarettes. 3. The Surgeon General's Report. This rece@ved very limited distribution and comparatively little publicity. It was a workmanlike document and would be a source of reference for some time to come. It contained very little that was new. but the chapter on allergy could have serious Implications for the Industry. 4. Draft of the third Hunter Report (the second - Report had not yet been issued). The main points of note were (a) the implications for the International business of UK-based tobacco companies and (b) the emphasis on nicotine and reduction of nicotine yields. Interest in nicotine levels was a feature of all four publications and recent experiments in R & D gave new indications about nitotine. Mr. Stewart Lockhart reported on the achievements and plans of ICOSI. He warned of four potential trouble spots: 1. The Fourth World Conference an S & H to be held in Stockholm in June. 1979. 2. Holland, where a competitor's advertising and promotion activities had seriously damaged Government/Industry relations and prospects for joint action. 3. UK. after the voluntary agreement ends next year. 4. Eire, where exceptionally strict regulations could be imposed. C=) 00 C:) Un BAT Industries document for Province of British Columbia 22 April 1999 4 - After discussion. it was agreed that the role of ICOSI should be to support national trade associations rather than to lead them. Mr. Sheehy reported on S & H matters discussed at Vancouver. Notes an significant Items were circulated to all delegates. Mr. Widdup presented a film made by the Tobacco Institute of Australia entitled "Smoking and the Non-Smoker". Item D. Appointment of Outside Medical Adviser mi.. Sheehy presented two papers which had been circulated before the Conference: 1. Paper headed "Independent Medical Adviser" dated 26th.April. 1979. -2. Mr. Morini's Note dated 25th April, 1979. The decision taken at CAC III that an outside medical adviser should not be al pointed was confirmed. Item E. Non-S & R Matters referred by Tobacco Division Conference Mr. Sheehy reported on non-S & H matters discussed at Vancouver. Notes on the main Items were circulated to all delegates. In addition, Mr. Sheehy Included in his report: 1. The need for significantly above-average growth of the export business, to be accompanied by an adequate return on assets employed. -2. The intention that product development work and evaluation of marketing benefits would be under- Aaken an the annular cigarette. 3. The decision that the programmed filter concept will continue to be Included in the R & D programme. 4. The Intention that the best means of evaluating compensation" behaviour will be examined. rIQ CD co C:) job BAT Industries document for Province of British Columbia 22 April 1999 5 Mr. Sheehy said that it was Intended that the companies represented at Vancouver would meet once every two years. A similar meeting would be held in the Intervening year with representation from other companies such as Malaysia, Argentina and Mexico. Item P. Future Tobacco Acquisitions Mr. Sheehy reported that there were distinct possibilities of making two acquisitions in Latin America. a possibility in Greece, rather less promising possibilities in Spain and AFT and other remote possibilities, such as in Switzerland. Item G. 3 Year Forecast & 10 Year View Mr. Symons presented the Group 3 year profit and cash forecast and explained the conteni. He also explained the workings and implications for B.A.T Industries of ACT (Advance Corporation Tax). Mr. Longland presented the Group 10 year view and explained the content. He circulated papers ouUining major Divisional growth options included in the forecast and comparative ratios of some competitors. He warned that inflation and exchange rate sensitivities would have.a more significant impact on the Group's results than possible business failures. Particular risks were (a) rigorous price controls being used in the Western World in an attempt to curb inflation and (b) a world recession which. although perhaps temporary, would have a significant impact, particularly on retailing. Item H. Investment I Acqu Is iti on Strategy Mr. Longland introduced Investment Strategy by re-stating the principal investment policies and strategies of B.A.T Industries. These are: 1. Growth in dividend of 2i% P. a. in real terms (subject to Government controls). 2. Non-tobacco operating profits should represent at least 401% of Group total although related assets may be as high as 601%. 3. Operating Divisions should be of substantial size. 4. Priority In use of resources will be given to M.) investments related directly to existing activities. CD 00 5. A fifth division. if added, should be capable of C@ earning E100 million in 10 years (at current job BAT Industries document for Province of British Columbia 22 April 1999 6 values) at an investment cost not exceeding E500 million. 6. Group gearing should not exceed 50%. 7. Efforts should be made to increase the proportion of investment in Third World countries and, as a consequence, it is accepted that a greater number of minority shareholding positions may have to be accepted. Mr. Longland also proposed that: 1. Because of the ACT problem the Group should seek to make investments in the UK which, through organic growth, might minimise the amount of ACT written off. 2. The Group should aim to earn an Operating Profit return on its net Operating Assets of at least 20fo. After discussion, it-was agreed that: 1. Although no specific, quantified objectives have been set for investment in Third World countries, the basic policy is clear. However, care should be exercised in the selection of countries for investment. Furthermore, each country should be considered on a long term basis so that the right initial decision can be made on ownership and responsibility for any new investment. 2. If a substantial new investment were to be made in Printing and Packaging. a Packaging Division would be formed as a 5th leg. else, Mr. Longland then introduced Acquisition Strategy and reported on progress La the Acquisition Study since last year. The present position is that: 1. Batteries. Catering, Hotels, Security and Safety and Insurance have been dropped from the Study. 2. It was agreed that MY Retailing and Home Improvement manufacture are different businesses and that they should be considered separately. 3. MY retailing is still attractive to some companies but it lb unlikely that aq initiative will be Laken in UK or that it would form a fifth 00 Division. C> co BAT Industries document for Province of British Columbia 22 April 1999 7 4. Although limited interest was expressed in Home Improvements manufacture, It is only really.. attractive to Germany, where there are special circumstances. However. Pegulan should be supported not only in the domestic market but also in ventures outside Germany. particularly In those countries in which there is a Group company. 5. Multfple Stores should be considered by the appropriate Retail grouping it it were seen as a possible means of achieving rapid and profitable growth within the Retail Division. 6. At CAC HI It was decided that the Paper Division should further consider Packaging. It was subsequently realised that there is no real link between the Paper Division and the printing and packaging industry. B.A.T Industries therefore took over the project. Negotiations to acquire all the equity of one UK packaging company are at an a.dvanced stage and there are real possibilities of acquiring another should the first fall through. Items I and J. Organisation Structure and Organisational Relationships The Chairman reported on organisational changes which had resulted from the move of B.A.T Industries to Windsor House and on Intentions for future non-executive Directors. The Chat -rman referred to the role of CONTAB and described the role, purpose and Organisation of BATUS. which would be responsible to B.A.T Industries for the general overall management of the Group's investments in the US. After a transitional period, the Board of BATUS would comprise the Chief Executive Officers of BATUS and of the main US Industry Groups, US financial representation and representatives from the Board of B.A.T Industries. Initially. Mr. P. Sheehy would be non- executive Chairman. The importance of continuing direct advisory communications on day-to-day operations on a functional basis was stressed. s. g. Appleton/Wiggins Teape, B & W Tobacco/Tobacco Division, Millbank, etc. It was accepted that the matrix form of Organisation as represented by a territorial-type structure Is very complex and It was agreed that initiatives must be, and must be seen to be. taken in the territorial area and not outside it. It was also agreed that the formation of BATUS and its Industry Groups should not result in an extra bureaucratic layer; rather it should eliminate at least one and In some cases two of the existing layers. To achieve this, the principle of clear guidelines for the longer term must C:) be adopted and this principle applies equally to other organisational relationships as well an to B.A.T Industries/BATUS and BATUS/US 00 Industry Groups. C:) NJ 01% BAT Industries document for Province of British Columbia 22 April 1999 Item K. Group Management Resources Mr. Pare spoke on the role of the Chief Executive Officer iLnd on securing the succession of the top management team. The role of the CEO is changing rapidly'. He must now be more involved in relations with Government, the financial community and in general community activities. He must be properly equipped to undertake the new time-consuming type of role which is now demanded. One way of easing the workload is to separate the role of Chief Executive Officer from that of Chief OperaUng Officer, whereby the Chairman and CEO would be mainly concerned with day-to-day external activities and with longer term. strategic internal activities and the COO would be concerned with the Implementation of strategy and day-to-day internal activities. In order to secure the succession it is necessary to put people in place as early a's possible and to accept the inherent risks in doing so. the need for the right managers is paramount. In acquisitions. problems always arise if more attention is paid to the product line than to.the quality of management. Mr. BrueU spoke on the transferability and development of managers. For foreign nationals to accept transfer they must be given sufficient notice of the proposed move. must be satisfied that the move is temporary and an opportunity for development. and must be seen to be contributing when transferred. In general, managers are not willing to accept transfer at the end of their careers. Item L. Chelwood The Chairman presented the three papers which had been circulated in advance- 1. Extract from CAC III Conference Notes. 2. Paper headed "The Role and Purpose of Chelwood" dated 21st. February, which was presented to the Board of B.A.T Industries on 27th February. 3. ExtractfromMinutesofB.A.TlndustriesI Board meeting held on 27th February. The Chairman reported on progress since CAC 111. defined the role of Chelwood as an efficient training establishment and stressed the need to maintain standards and to avoid attendance at Chelwood being seen merely an a status symbol. NJ 0% Ln C) BAT Industries document for Province of British Columbia 22 April 1999 9 Item N (I). Employee Participation Mr. Stewart Lockhart reported on the situation In UK and Dr. StUtzer reported on the co-determination position in Germany. Item N (II). Employee Relations Mr. Widdup spoke on the causes of. and measures to combat, unemploy- ment. . He said there were a number of factors which cause unemployment, including an increase in the number of women working and the rate of unemployment benefits. However, there is a level of structural unemployment which will always exist -and employers should not over-react. It it is necessary to reduce numbers, this should be done sooner rather than later and the unemployment factor should notlessen the drive for technological advance and productivity improvement. Dr. StUtzer spoke on the relationship between Trade Union demands in Germany and the standpoint taken by employers on major issues. These issues included unemployment, holiday entitlement, wage Increases, working hours and retiring age. The recent strikes in Germany were the result of employers-refusing to move from their standpoint on working hours. Item 0. Corporate Relations The Chairman reported on the reorganisation and strengthening of Group Public Relations Department following the move to Windsor House. The Centre Is having a new look at its approach to Corporate Relations. Including the appropriate type and cost of external consulting services. It is felt that the company' a image in not as good as it should be and some recent press articles were not very favourable. A statement of intent on ways of achieving improvements will be prepared within the next three months. Mr. Sheehy reported that the Public Relations function in Tobacco Division had also been strengthened. Its role would be' pro-active rather than reactive and It would support and advise the smaller companies so that they can establish and develop their own skills. Mr. Symons reported on the developing role of the Audit Committee whereby, as a sub-committee of the Board, it is designed to enable real delegation to be practiced without the abdication of any proper Board responsibilities. Mr. Bruell spoke on action to offset the vulnerability of multi-national companies to social and political pressures and to economic sanctions. C:) Due largely to the Smoking and Health issue, companies which had r%) BAT Industries document for Province of British Columbia 22 April 1999 10 previously been seen as national were beginning to be seen as part of the B.A.T Group. After discussion It was agreed that no real problems had arisen from this development and none were foreseen, provided companies continue to be good corporate citizens in their own countries and that Corporate Relations policies are effectively coordinated on a global basis. The Chairman urged that, wherever appropriate, company representatives at top level should be in touch with members of national governments who can influence International organisations such as the 'U.N., E. E. C. and 0. E. C. D., so as to get across the Group's views. item P. Summary of Future Plans Mr. Edens, Mr. Pare, Mr. Widdup, Mr. Bruell and Dr. StUtzer presented summaries of future plans for each of their companies. Mr. Stewart Lockhart gave a similar presentation for B. A. T (UK & E) and Mr. Best for the Paper Division. In general, the main themes high-lighted in the presentations were organisational changes needed in order to manage the different circumstances of the 19801s; -ways of achieving productivity and profit improvement and growth; and rationalisation of businesses. Item Q. Coterminous Year Ends Mr. Symons reported that most companies. including B.A.T Industries and B.A.T. Co.. are now working to a December year end. Special Item 1. Tobacco Insurance Company Mr. Symons reported on a recommendation which had been made for the possible development of the Group's insurance business. This would entail expansion of the existing business and the capability of the Centre to advise smaller companies on risk management. Detailed proposals will be sent to companies in due course. Special Item 11. Taxation Mr. Symons reported on the position regarding state cross-boundary or unitary tax In the US and outlined possible implications for the Group world-wide. Group Headquarters will write to those companies whose countries may be involved to see what steps might best be taken to combot tire spread of thin form of taxation. Co C:) ?I%) 0% Ln BAT Industries document for Province of British Columbia 22 April 1999 Item R. Productivity Mr. Sheehy gave a presentation on People Productivity and Asset Utilization in the Tobacco Division. Progress towards significant improvement had been good and action is being taken to ensure that this continues. Administration rather than Production productivity is the main area to be tackled, the impact of Increases in net turnover on trading profit should not be under-estimated and it is necessary that prices should be maintained in real terms. Mr. Best spoke on People Productivity in the Paper Division. In making the point that the choice lay between growth and unemployment, he described some of the effects of rapid labour shedding, such as the equally rapid growth of white collar unionisation. He also illustrated the effect of differing government policies on levels ofproductivity by comparing the historie'and current situations in two similar mills in Belgium and South Wales. Chairman's Summing Up The Chairman said that it had been an interesting and useful Conference. The programme had been challenging and comprehensive. The new- arrangement of starting with present activities on the first morning and leaving summaries of future plans until the last day had worked well and would be continued next year. From the presentations and discussions it was evidejit that the "cut and run's policy with regard to unsuccessful/unprofitable businesses which he mentioned in his opening address was being applied in practice. However, there is no room for complacency. An appropriate return on assets must be achieved in all businesses. If poor performances cannot be corrected. that activity or investment must be eliminated, even more rigorously than previously. All had affreed'the details of future CAC's up to and including 1982 as out- lined In the Chairman's opening address ipage I of the Conference Notes) and so CAC V would be held in Canada In July, 1990, followed by UK in 1981 and Australia in 1982. The core companies would continue to be represented as at present and consideration would be given to Inviting a different other company to be represented each year and to inviting the successor to attend when a core company representative will be retiring before the next CAC. The Chairman completed his summing up by t6nking delegates for an the work they had done in preparing #ieir presentations and In having contributed so constructively to the discussions. CD 00 Ln BAT Industries document for Province of Brlt!Sh COIUMbia 22 April 1999