SECRET C.A.C. V - VICTORIA CONFERENCE NOTES Chairman's Opening Address The Chairman thanked Mr. Parfi and all those in lukasco for the splendid arrangements which had been made. He welcomed back Mr. Long and Mr. McCarty and expressed regrets that this would be the last Conference to be attended by Mr. Edens. In his review of the 15 months since the last Conferencet the Chairman said that the Group is adapting well to the effects of -itLflation, recession, exchange rate movements, and strikes. He suggested that these problems would continue for some time to come and that there could be added difficulties and uncertainties resulting from the enlargement of the European Common Market, the continuation of the North/South dialogue, and the East/West confrontation. There were conclusions to be drawn from the Annual Review of 1979 which was included in the Chairman's statement at the B-L-T Industries P.GH on June 20th. Among these were the need to strive and plan even more vigorously for increased sales and profits, and to seek real growth In profits, cash, and assets after taking account of inflation and the effects of exchange rate movements. Item A - The Increasing Impact of Codes of Conduct on Multinationals Mr. Rackham outlined the current situation and suggested the most probable development of the various Codes of Conduct which are now beginning to proliferate. All would have an impact on international business and some would have particular impact on the BAT Group. k brief summary note is attached. Comments on the impact of Codes of Conduct were then made from the perspective of countries represented at the Conference, as follows:- Mr. Best for the UK, Dr. StUtzec for Germany, Mr. Stewart Lockhart for the rest of Europe (with particular reference to the BAT Amsterdam issue), Mr. Edens for the USA, Mr. Parfi for Canada, Mr. Widdup for Australia and Mr. Long for Brazil. Areas of particular concern included disclosure of information, power of trananstional unions. Transfer of Technology, and Transfer Pricing. Reference was also made to constraints resulting from national legislation, quite &part from Codes of Conduct or Guidelines, partic-alarly in the Cape$ of Germany and the USA. co 0% PJ Ln BAT Industries document for Province of British Columbia 22 April 1999 2. It was reed that B.A.T Industries should continue to give overall support to the principles of the existing voluntary OECD Guidelines, while recognising that total implementation could prove onerous in certain territories, and particularly in certain non-OECD territories. In such cases, the companies concerned should be encouraged to formulate their own Codes of Conduct appropriate to local circumstances. It was also agreed that Group Headquarters should develop a capability not only to receive early warning of developments of significance to the Group, but also to initiate a communication system on a reciprocal basis. Item B - Energy Management Mr. Sheehy summarised the reports on Energy Management, which had bean presented to the Board of B.A.T Industries in March 1980, for HPI, BAC, UT Stores, the tobacco and retail Divisions of BATUS, and BAT Co. Mr. Best reported on Energy Management in Wiggins Teape and in the paper Division of BATUS. It was evident that a great deal of work had already been done and significant savings had already been made. There is, however, still a long way to go and efforts are being vigorously pursued in all Operating Groups. The two main issues are cost efficiency and vulnerability to supply interruptions. There appeared to be a requirement for inter-communication so as to avoid duplication of innovative effort and to allow for dissemination of new ideas and methods of conservation of energy. This will be progressed from the Centre. Item C - S. & H. Six issues were discussed:- 1) Mr. Sheehy reported on recent studies and devel.opments which could reasonably be interpreted as evidence that a 'safe' or 'tolerable' cigarette now exists or will shortly exist. The definition of I oaf e' is when any statistical risk to smokers is reduced to that applicable to non-smokers. it was agreed that: NJ (a) The major thrust should be towards the 'safe' cigarette. C:) This will include action by Public Affairs, Marketing and R. D. Departments. 00 C:) (b) Efforts should be made to arrange for the industry to co-operate with Governments to sponsor prospective epidemiological studies on the relationship of smoking with C71 disease. BAT Industries document for Province of British Columbia 22 April 1999 3. (c) Efforts should be made to get the results of recent external studies more widely known, while reducing as far as possible the inherent dangers of so doing. 2) Mr. Sheehy spoke on the credibility of the industry Smoking and Health stance, particularly in view of the industry's apparent rigid stance on causation. A paper headed 'Change of Stance on Smoking and Health' was circulated. It was agreed that a change of stance should be considered which would lead to more genuine co-operation with governments and medical authorities by relaxing somewhat, but not abandoning entirely, the rigid stance on causation. The change would be assisted if all concerned were to place more emphasis on research and less on propaganda. BATUS will further consider the paper which was circulated and will make recommendations. 3) Mr. Sheehy circulated a paper headed 'Pros and Cons of a Medical Consultant'. This issue had been discussed at C. A. C. III and C. A. C. IV, at each of which it had been decided that arA outside medical consultant should not be appointed. After discussion, during which developments since last year were taken into account, it was agreed that a medical consultant should not be appointed. 4) Mr. Stewart Lockhart spoke on the motives of the anti-smoking lobbies. He described the characteristics and activities of five elements - political, quasi-religious, bureaucratic, anti-capitalist, and intellectual. It was agreed that industry action should be concentrated on:- (a) Further research through ICOSI; (b) Different and selective action for each element; (c) Seeking potential allies among the anti-smoking elements; (d) More trenchant action material to be produced by Trade Associations; (a) Sustained campaigns against the idealistic concept of risk-free living and campaigns emphasizing freedom of choice. 5) mr. Stewart Lockhart spoke on passive smoking. The weight of current evidence and authoritative comment points to the fact that passive smoking is not a health hazard under normal living conditions. Further research would, however, continue. rs.) co 0% BAT Industries document for Province of British Columbia 22 April 1999 4. 6) Mr. Stewart Lockhart spoke on the problem of social unacceptability. Although less successful scientifically than the primary health argument, there are three arguments used by anti-smoking lobbies on social grounds. The technical and intellectual arguments are not proving very successful and are largely based on false premises. Howeverl the third, the emotional argument, provides to some extent legitimate causes for grievance and these are being dramatised and exploited. It was agreed that the main lines of action which the industry should take are:- (a) Support for the ICOSI Social Issues/Social Costs Campaign; (b) Campaigns in the industry and in companies to persuade smokers to be more sensitive and courteous. Item D - Unitary Tax Progress Report Mr. Symons reported on the current Unitary Tax situation in the United States. A bill is moving through the Californian Legislature which would exempt foreign parent companies/US subsidiaries from the worldwide reporting requirements of the Unitary Tax rules. In Washington there have been hearings on two bills which would prohibit the application of worldwide reporting on both foreign and domestically-owned companies. Although progress is slow, it is moving in the right direction. Item E - Outline of Present Activities Presentations on their respective companies were given by Mr. Edens, Mr. Par&, Mr. Widdup, Mr. Long, Dr. StUtxer, Mr. Stewart Lockhart (for BAT Co., with particular reference to BAT (UK & E) and to certain other tobacco companies), and by Mr. Best. The presentations highlighted significant changes over the past year, described the current situation and summarised the main current problems and opportunities. Mr. Sheehy summarised the main issues facing BAT Co. , tobacco business. In view of worldwide inflation and the economic situation generally, it would be difficult to maintain historical rates of return on funds employed and to achieve profit growth In real terms. There would be significant dependence on obtaining forecast price increases and on productivity gains. More realistic forecasting is needed for future investment for capital equipment and for working capital requirements. Other major issues are:- (a) Product and process technology, with particular emphasis on C:@ the Primary process; ..4 Co b) Machinery devopment; C@l (c) Growth of international brands; 0% (d) UK cash flow and the cost of Millbank. Co BAT Industries document for Province of British Columbia 22 April 1999 5. Item 7 - Situation Reports Mr. Macadam reported on BAT Stores, comprising International Stores, Argos and Pricerite, and the new Organisation effective July 1, 1980. He described the current situation, outlined the basic problems and summarised plans for the future. Mr. Macadam reported on BAC, comprising the five Houses of Lenthfiric/Morny/Cyclax; Yardley; Cermaine Monteil Cosmetiques Corporation; Germaine Monteil Europe; and Juvena. He described the current situation of BAC's businesses around the world and reported on performance, problems and prospects for the future. Mr. Symons reported on Mardon Packaging International (HPI). He described in some detail MPI's different businesses and products, reported on the current situation and outlined opportunities for the future. Productivity Item G Mr. Sheehy gave a presentation on People Productivity and Asset Utilisation in the Tobacco Operating Croup and in the Retail Division of BATUS. He outlined the problems which had made it difficult to achieve improvements in People Productivity and which had led to such improvements being lower than previously forecast. On Asset Utilisation, results to date had been good and a steady improvement is expected in the future. There are still problems to be overcome and the pressure will be maintained. Two of the main opportunities for improvement are 1) rationalisation of specifications, components and factories, and 2) more realistic short and long term sales forecasts. Mr. Beat gave a presentation on productivity in the Wiggins Teape UK Mills. Although paper making is not basically labour-intensive, there had been a successful record of improvement. Mr. Best described how Productivity of both People and Assets had moved over the last 10 years and what improvements are planned for the future. Item K - Consumerism Mr. Widdup outlined the growth of the consumer movement ant suggested how it might develop La the future. Mr. Parfi gave a brief history of the consumer movement in Mortb America, and reported on current regulations and legislation. The general views which resulted from-the two presentations and from discussion were: (a) The Consumer movement is on the increase; CD (b) There was little general awareness of the cost (ultimately to the consumer) of the various measures being promoted by CD CD consumer groups. BAT Industries document for Province of British Columbia 22 April 1999 6. Industry should neither over-react nor be lulled into a sense of false security. It should adopt a responsible attitude and pay particular attention to: (a) High standards of product quality; (b) Proper briefing of staff, especially sales staff; (C) Effective and personalised handling of complaints; (d) Good housekeeping and the impact on the environment; (e) Proper handling of media and politicians; (f) Low company profiles and the adoption of an industry approach where possible. item I - Corporate Relations Mr. Macadam reported on the progress of activities in Group Headquarters in the following areas:- (1) Relations with financial institutions in the City. (2) Relations with the Civil Service and Government in UK and with the European Community. (3) Internal Communications. (4) Corporate identity of B.A.T Industries. (5) Social Responsibility. (6) -Co-ordination of Public Affairs activities. (7) External Consultants. The BBC Panorama film 'A Dying Industry?" was shown. During the discussion which ensued, Mr. Stewart Lockhart reported on correspondence with the Director-General of the BBC, Sir Ian Trethowan, and advised that Counsel's opinion was being awaited before deciding what action might be taken to recover material owned by BOLT. Item J - Group Profit & Cash Forecast Mr. Symons presented the Group Profit and Cash Forecast, which was presented to the Board of B.A.T Tndustries in June 1980. He explained the content and stressed the need for realistic forecasts for each of the five r%) years ahead - particularly the latter years. To be realistic, forecasts CD need to take account of economic conditions and to be comprehensive in forecasting capital expenditure and working capital requirements. 00 C)@ Mr. Macadam said that proper cash flow management is vitally N) 0% important. Managers need to be aware of the cost of money and to be LM accountable for its use. C=) BAT Industries document for Province of British Columbia 22 April 1999 7 item K - Group 10 Year View Hr. Macadam presented the Group 10 Year View, which was presented to the Board of B.A.T industries in June 1980 and which had been circulated to delegates in advance. In highlighting the main points raised in the paper, he stressed that there was heavy reliance on the achievement of forecast profit margins and on recoveries in certain businesses. There appeared to be limited involvement in growth sectors and the returns on proposed new investment were all below the agreed 20%. Item L - investment/Acquisition Strategies Mr. Macadam presented a paper which had been circulated to delegates in advance. The paper outlined five key issues which arose from the 10 Year View and which will be covered in the Investment Strategy paper to be presented to the Board of B.A.T Industries in September 1980. Conclusions resulting from discussion of the five issues were as follows:- (1) Investmrnt Criteria (a) The required level of return on assets should be decided for each business separately; (b) The minimum level of return on assets should not be below 20% for any business. With inflation levels significantly above 10%, a return of nearer 25% should be sought; W A rigorous and realistic approach should be adopted in the case of currently poor performers for which no acceptable improvement can be seen to be achievable within two or three years (normally) or five years (at the most). (2) Geographical Emphasis (a) Despite the inherent risks, profitable growth opportunities in selected developing countries should be pursued; (b) At the same time, sound growth opportunities in developed countries should be sought. (3) Industrial Emphasis (a) While not excluding the possibility of investing in new growth industries in the longer term, the main immediate concentration should be on expansion from the Group's existing industrial bases by exploiting new markets or by developing new products or concepts; (b) Assuming that satisfactory levels of performance can be achieved in each element of the existing businesses, no major change is called for in the development of the' industrial shape of the Croup as outlined for 1989 in the 10 Year View (i.e. a reduction in the Trading profit co contributed by Tobacco from 63% to 522 of the total). C:@ However some increase In levels of investment in Packaging/ r"O S 01% Printing, and possibly in Home Improvements, will take L04 place. BAT Industries document for Province of British Columbia 22 April 1999 (4) organizational Implications Several differing views were expressed on the best ways of initiating and subsequently managing geographical extensions of existing businesses into countries where Group companies are already operating. General concensus was reached on two principlev- (a) In general, management accountability should lie with the majority shareholders, who are basically responsible for the allocation of resources and for 'bottom line' accountability. However, there must be close co-operation between the shareholding company and the company where the technological expertise lies (e.g. the BATUS/Appleton/ Wiggins Teape relationships). (b) An arrangement already exists within the Tobacco Operating Group whereby the originator (or product/industrial) company first invites the host country (or geographical) company to participatt or become involver in any new venture. If agreement cannot be reached, the originator company is free to develop its business in the host country, but the host country company has no investment in, and therefore no ccountability for, the venture. The principle of this accounta should be adopted (and possibly adapted) in the case of new product/new market ventures within the Group's overall existing businesses. Mr. Macadam suggested that in spite of basic agreement on principles, the matter is not all that simple, particularly in view of other factors such as tax advantages, optimal financing arrangements, potential for trade boycott, etc. These matters should be resolved by the Centre and it was up to the Centre to reconcile the differences, which means that the Issues need to be properly defined, discussed and agreed. (5) Resource Management If Investment proposals are agreed which cannot be financed by surplus cash, the priorities should be:- (&) To seek short term measures to improve efficiency and utilisation of resources; (b) To consider selective divestment of low performers, both to raise funds and improve overall performance; (c) To consider increasing the equity of the Group, either directly by a rights issue or indirectly by acquisitions for shares (this will not be practicable until or unless ways can be found to increase the P/E of B.A.T Industries shares); OD (d) To relax the current policy of maintaining the Debt:Equity 4=) NJ ratio below 50%, provided an early return to 50% is (% perceived. L4 N) BAT Industries document for Province of British Columbia 22 April 1999 9. Mr. Sheehy said that the word 'risk' had been mentioned on several occasions and he felt that there should be no misunderstandings of what it meant and implied. It could have either of two meanings:- (1) An investment proposal on which. if all went according to plan, 5he return would be acceptable, but in which there Is a risO failure to achieve the planned return. Examples could be investment in Tobacco in the Canary Islands, Thimbles, sports goods in Canada, etc. (2) An investment proposal whose purpose is to establish 'a presence either for political reasons or in hopes, rather than reasoned expectations, of acceptable returns in the future. Examples could be Philip Morris' entry into Italy, BAT's possible entry into Turkey, China, etc. In either case the element and extent of risk need to be analysed, carefully defined and deliberately accepted if the proposal is to go ahead. A higher return is usually expected where the risk is greater. An investment proposal where the return Is expected to be very low or non-existent is not a 'risk-type' investment and its acceptance or rejection will be on policy grounds. Investments in welfare, anti-pollution, etc. would fall in this category. 'Item M - Summary of Future Plans Mr. McCarty, Mr. Par@, Mr. Widdup, Mr. Long and Dr. StUt zer presented summaries of future plans for each of their companies. Mr. Stewart Lockhart gave a similar presentation for BAT Co. (with particular reference to BAT (UK & E) and to certain other tobacco companies), and Mr. Best for Wiggins Teape. The presentations included opportunities for new investment, acquisitions and mergers; probable divestments and disposals; probable competitive activities; and ways of achieving productivity improvement and profit growth In the face of a difficult business environment. Item N - Organisation Structure Mr. Macadam reported on the current Organisation of B.A.T Industries and of the Headquarters of each of the six Operating Groups. Mr. Par&, Mr. McCarty, Mr. Widdup, Dr. StUtzer and Mr. Long described, for their respective companies: 1) Their present Organisation, with particular reference to Organisation for diversification. F'Q 2) Their interaction with the Centre. Co 3) The future development of their organisational structure. 4=) rQ CY% BAT Industries document for Province of British Columbia 22 April 1999 10. Two specific points arose:- 1) Hr. Park proposed that Imasco should report direct to B.A.T Industries. Mr. Macadam said that this matter had been looked at and would be considered further at the Centre. 2) Mr. Long said that changes would be needed at some time In the future in the Organisation of CONTAB and how it should relate to the Centre. Development towards the BATUS model might be a possibility. Mr. Macadam said there were difficulties and complexities in the CONTAB situation, but that here again the matter would be further considered at the Centre. Item P - Special Item - Format of C.A.C. VI Hr. Macadam said that, as all delegates had agreed, C. A. C. VI would be held in UK at Leeds Castle from Sunday, July 5th to Friday, July 10th, .1981. The ZU11 Board of B.A.T Industries would be invited, but on this occasion the ladies would not be present. He then invited comments or suggestions on the format and content of the programme next year. After discussion, it was agreed that:- 1) In future, the sessions should end by 1630 hours each day, even if this meant extending the Conference into the Friday. 2) The dates for C. A. C. VI in 1981 would be as agreed above. 3) Mr. Macadam would consider the possibility of moving the date for C.A.C. VII, in Australia in 1982, from July to June. 4) The programme is now just about right for content and balance. A few items would be deleted and others added next year. Delegates' views will be sought as usual later in the year. 5) There should be more uniformity in the way figures are presented in order to economise time in presentation. This will be considered at the Centre and proposals circulated to delegates for comment. Ch"rman's Summing Up The Chairman said that the Conference Wad been interesting and useful, and that he thought it had gone very well. He felt that the approach taken this year to the Smoking and Health item, whereby a few specific major Issues were presented and discussed, was an Improvement over the previous years. The three items , Group Profit and Cash Forecast, Group 10 Year View and Investment/Acquisition Strategies represented the fundamental core and showed up the Importance of proper utilisation of money and of the recognition of the true cost of money. This was also evident in the summaries of future plans which were presented. 00 C:) PQ 0% L04 BAT Industries document for Province of British Columbia 22 April 1999 The Chairman thanked delegates for all the work they had done in preparing their presentations and in having contributed so constructively to the discussions. Agreement was reached on a number of points and these will be implemented during the year. He again expressed his regrets that this would be the last C.A.C. which Mr. Edens would be attending and extended to him his best wishes for the future. 28th July 1980 PJHR/BEJ PQ CD co 4=) r-j 0% LA BAT Industries document for Province of British Columbia 22 April 1999