THE ROLE OF PRICE IN THE GLOBAL CIGARETTE ARKET 1. TNTRODUCTTON Cigarette PRICES have recently achieved a high public profile and become a more significant issue in the discussion of strategy within the major tobacco companies since 'Marlboro Fridzy' on April 2nd 1993. The basic principles of cigarette pricing are no difTerent from any other Em.cw product. However, there are a number of critical differences which render cigarette pricing decisions difrerent impact of excise taxation on price levels and price ranges high level of purchase frequency and high brand loyalty inelastic total market demand but variable price segment and brand elasticity the personal purchase of his/her cigarette by smokers and t@e non delegation of the purchase decision the purchase of cigarettes from small and independent retailers Although Marlboro Friday has raised the profile of pricing. its role has not suddenly and fundamentally changed since April 1993. Price is and always be one of the most critical variWes within the global tobacco business. It impacts upon virtually every aspect of the business and is the key basis of market segmentation and determinant of market and brand profitability al c.-. with brand added values. There are three means of growing profitability over the longer term: real prices increases productivity gains increased sales or better mix of sales Over the past decade, all have contributed to the growth in real prozisin BATs tobacco interests, but the most significant gains have becn :.-Om real price increases. ThM KEY QUESTIONS OVER THE NEXT FIVE YEARS ARE @V=HER REAL PROFIT GROWTH CAN BE SUSTAINED AT THE SA@IE MSTORICAL LEVELS AND WHETHER PRICE INCREASES WILL 3E ABLE TO CONTRIBUTE AS 'MUCH TO THIS GROWTH AS THEY HAVE EN THE PAST, 2. PRICING, BRANDS & ADDED VALUE F,m-c-.3- marketing is all about building brand value and charging a premium for this in order to optimise profitability. The concept of brand value and the 'declining' power of classic brands amid the rise of gcnerrics, own iabel and low price brands, has become a major discussion point in business circ!es in , ecent co %-3 13A7, CO CONFIDENTIAL C.-kTZGORY 1: TOBACCO Li-, BATCo document for Province of British Columbia 23 April 1999 years. The rise of multiple retailers, the increased awareness of value by consumers coupled with the short temusm and poor marketing -skills of manufacturers, have also contributed to this debate. Although C12a.retteS are part of this general Em.c.g. phenomenon they have certainly not suffered to the same extent as many'supemarkeV based products. Cigarette distribution still remains predominantly in the hands of smaller retailers despite the growing power of the multiples in Europe and North Arrivica and parts of Asia Pacific. There is consider able evidence that large numbers of smokers remain willing to pay a price premium for added value or image, and indeed positively demand it. The psychology of price plays a key role in the market place with smokers using price as a major determinant of brand image. Many smokers continue to want a part of the lif@style and promise ofrered to them by a premium brand and can afford to pay for it because of the relatively low unit price payable when compared with premium products in other categories such as cars, electrical Pods ec. Although cohere is concern about the ability of cigarette brands to continue to command a price premium, there is less evidence of a problem in the cigarette industry as with other f m.c.g. products. Cigarette brands are in a stronger position and are demonstrating a greater resilience to I phenomenon around the world. International brands demonstrace considerable resilience but increasingiv it is the lights and innovatory brands which demonstrate the greatest res'lience of ail. 3. PRICTNG T'N THE 1980-5 The phrase 'Value For ' Money Brands'became an integrai part of -he cig3rette business cl-uring the I @ go's with the emergence of generic and own label products and the increased frequency of price wars In some key markets. It would be convenient lo explain the value for money phenomenon by blaming it upon the tntry of non traditional tobacco companies (Tchlbo & Reemtsma. Brooke & L&@i) into the market piace. Such an explanation although relevant, is too simviis6c. The growth of price competition and value brands during the tQS0 dvived rrom the `--i I excise structures which'subsidise' lower prices or beater value static or declining total markets in the context of spare production capacity desperate competitors economic recession high price increases (.-excise and/or manufacturer) retailer power rising industry profit margins U-1 CD co 3,@TCO CONF -ID EN -- TO3.V:C() L:7;,-, %7:0'-. BATCo document for Province of British Columbia 23 April 1999 productivity pins leading to lower costs of production Despite the undoubted growth of value brands. the international brand segment maintained its strong growth throughout the decade thereby confirming that smokers continued to demand added value brands in increming numbers and were prepared to pay for such brands. Major price wars occurred in every region of the world but these were primarily induced by the competitor environment and less related to any fundamental shift in smoker attitude to price. Although the smoking issue had a major influence upon the decline of total market sizes in the developed world, much of this decline is also attributable to the higher prices of cigarettes. Amid the increased use of price as a marketing weapon, and price wars the proffitability of the major international tobacco companies increased signincantiv throughout the decade with real price increases leading the way particularly in the USA but also internationally. (See Appendix 1). Profit margins Increased significantly throuvhout the 1980's with North America, Europe. pans of Asia Pacific, Duty Free and Export markets leading the way 4. PRTUNG IN THE 1990'S Recent events in the United States coupled with total market declines in Europe. the significant, growth of transit and the continued use of price to gain share quickly. have led to the following questions being posed: Is the tobaczo industry pushing too hard for pro Fit growth and relying too heavilv upon pricing to achieve this? - Is the smoker becoming more resistant to price increases? - Is the price competition environment be-coming more severe" - Can Intemaiional and other premium brands sustain current price levels and continue to grow? Analysis of pricing in selected markets reveals the following conclusions which partly answer the above questions: the industry has pushed hard for real price increases, led by the United States. Internationally however, although margins have improved as a result of price increases, such increases have been less dramatic while profit growih has derived as much from the improvement in the brand mix, grow-th in high margin markets and productivity gains. 3 UI GA TCO CONFIDENTL@ L - C.%Tr-(-,OfZN- 1: %I ENN E TOBACCO LI-, BATCo document for Province of British Columbia 23 April 1999 strategic international and drive national brands remain relatively strOng with relatively little evidence to suggest that they are unable to sustain current price levels. Although these brands come under pressure from excise increases and competitor activity, their trend is essentially upwards. lights brands or line extensions (Salon, Barclay, Marlboro Lights) have become the pacesetters within many markets, demonstrating the greatest resilience to downtrading. Maintaining and enhancing added value through innovation, brand and packaging development and communications creativity will be a crucial success factor in the 90's. overall demand remains inelastic in most markets but there is a growth in downtrading elasticity in the race of economic and pricing pressures in some markets, particularly in the developing world there 'is growing evidence that some competitors are more disposed to use -rice as a means of growing share quickly, particularly when conventional added value brand marketing fOs to address their weak and declining shares in some markets. At one time or another, all major compe,itcrs have used price:value to active a breakthrough in the market share. (? Morris in BrazE, Rothmans in UK, France, Reynolds in Ni East). pricing is used opportunistically and fle-ibiv in export markets with product from var-ing sources being priced either at marginal cost or below Ml profit;evel. 5. COMPETITOR PRICING STRATEGIES Philip Morris PIM has always prioritised the dv.,e!opment of Marlboro at a premium price throughout the global c:9 business but has also supplemented this strate f with the development ofregional and market specific brands, some of which are also high priced but n, any of which are mid or consumer priced. What to do when Marlboro stops growing has long been the key question within PNI. Aithough Varlboro will remain their global priority for some time to come, with Lights and Medium compensating for the decline of the Red, they will continue to develop corporate share by positioning international trademarks - WM, Chesterfield. Lark, Parliament, Philip Morris - at the consumer price class level in order to gain share from national brands which are perceived to have lower added value. PNI will monitor the balance between Marlboro's price and added value elements as perceived by the smoker to ensure that Marlboro remains 'affordable'. The price gaps between Marlboro and other brands will be 4 Nj LrI co -@O co k TO -kCCO BATCo document for Province of British Columbia 23 April 1999 ruthlessly managed while willingness to move price upwards in real terms may diminish if any significant signs of downtrading appear. PM will continue to use price aggressively to destabUise markets and to gain share, with BAT high margin and high share markets being a target. Although the P.M strategy will become more adaptive and more market specific in the future, their fundamental belief in building brands over the long term is unlikely to change. Revnolds Reynolds will maintain the price positioning of Camel and Salem seeking to grow sales and profitability on the back of their added value and pre-mum price in most markets. However, they will be more flexible in Europe, particularly with Camel to ensure further growth. Winston is aiready used tactically and flexibly and will continue to be so while other value brands (Gold Coast) will also be used in export and domestic markets to support international growth aspirations. Faced with an international business where most of the profit derives from a few kev mark-em RJR will seek to build its two Priority strategic brands over the!ongcr ten-n, while developing lower priced options in response to specific market needs. Rothmans Rothmans 'faces a difficult future in almost all of its core markets except lvfaiavsia. with declining market shares in almost every instance. Although Support ofits two international brands will be maintained with their price positioning also being maintained, they will be forced increasingly to become more price:-.-alue aggressive in order to offset the decline In their national brands. Brands such as Royals 25's and Gaiden American wiU be positioned as value ofrers against the higher priced international brands. Japan The ITI has and will continue io seek export led growth through aggressive pricing strategies around the world but particularly in Asia Pacift. Market destabilisation is a distinct possibility with no market being exempt over the lonizer term. QII CX3 13ATCO CONFTT)EN7T.%L - CATECORY 1: NITNNE-507.k TOBACCO L171G.-@71,0". BATCo document for Province of British Columbia 23 April 1999 6. THE OUTLOOK FOR PRICING The future will be more volatile than the past bemuse of the greater role played by pricing in the strategies of aH our key competitors and because advertising restrictions will constrain our ability to maintain and grow brand value over the longer term. As the developed world becomes a market of lower socio economic smokers, pricing and value will become a more relevant dimension in consumer --hoice. The use of pricing in protecting a critical mass for the total market Will become more crucial. Declines in overall market demand may become more significant if real price increases are pursued out orline with inflation, economic prosperity and disposabiddiscretionary income growth. Price increases in line with inflation will be acceptable to smokers. but a willingness to downtrade such as has happened in the USA is rikeiv to grow. Transit, already estimated at around 150 billions or 3% of global consumption will make tax paid pricing decisions more complex. Real excise increues are almost certain throughout most regions. Such increases will make the management of price levels and price segmentation a more critically importing element in the marketing rnix. BATCO'S'VUL\E`RA8TLTTY BATCo markets will become more vulnerable to the use of the pricing variable because of anticipated higher volatility generally. However, a combination of competitiveness, high margins and high market shares based upon national brand strength means -vulnerability in the Co key markets: Hone Kong. Switzerland Chile South Africa Venezuela Central America Kenya Netherlands Malaysia Belgium Australia Denmark Duty Free SriLanka A contributory factor -In the case of Australia, Nialaysia and South Africa is likely to be the inc. ease in excise from the current low level. 8. SUMMARY Pricing will become a more critical variable within the marketiniz mix for cigarettes both because of smoker attitudes and behaviour and because of competitor proactivity 6 CIO LN 3@%TCO CONFIDENTIAL - CATEGORY 1, TOBACCO L:7-,i-'.@ BATCo document for Province of British Columbia 23 April 1999 Profit growth will probably come less from price increases and more from productivity gains, sales growth and a better brand and market mix. Pricing knowledge and information is probably the most underrated aspect within both marketing and the body corporate. Smokers will continue to demand and be willing to pay for premium and high priced brands which will mainly be international brands offering a clear Concept, high quality and added value. Added value will be a critical success factor in every price segment wiEh innovation, creativity and marketing excellence being essential ingredients of brand strength. 143 3 - PNfB - IS/ 1 1193 UI 7 C) NJ (JI CX.) U-4 BATCO I \ - CATZGORY 1: NTIN"@-E-50T.% T013ACCO LIT, BATCo document for Province of British Columbia 23 April 1999 APPENDIX ONE TOBACCO PROFTTABrLM Total World Profit S17 500 mns - USA Domestic S 9 200 mns - International S 8 300 mns BIG FOUR TOBACCO PROFITAM177-Y GROWTH INDEX IM 1 1992 ACTUAL REAL USADOMISTIC 1893 8057 425 265 INTERNATIONAL 1249 5109 410 250 TOTAL WORLD 3150 13 200 41-0 260 P MORRIS. BAT, RJR. ROTHMANS C) 3,xTC0 C0NF7DENTT,xL - C.%TZ(-.0R'Y' 1: BATCo document for Province of British Columbia 23 April 1999 APPENDIX 0 GLOBAL LOW PRICE COMPETMON KEY COMPEnTOR BRANDS Winston Gold Coast L&M Chesterfield Craven -Peter Stuyvesant Golden American Petrillys Winfield Basic West Bond Monterey Monte Carlo 9 Un w "lo (-.4 rIj BATCO CONFIDENTIAL C.@T-_-(-,MZ@ 70BACCO L.'-, 1,7;()';. BATCo document for Province of British Columbia 23 April 1999 APPENDIX THkEE LEADINg BRANDS: PRICE SEGMENTATFON MARXET FULL REVENU MID PRICE LOW PRICE OU-4 comprnHoN I OWN 1 COMPETITION OW74 1 COMPETIT'liN ARGENTINA LSTMKE MARLBORO J CLUB Lam DERBY LEMANS CAMEL PARLIAMENT PA31SMNNES CHESTERFIELD 431M a LEAF B&H COLT 1. P MORRIS I I AUSTRALIA B&H DUNHILL ESCORT WINFIELD HORIZON HOLIDAY MARLBORO ROTHMANS STXADBROXE LONGREACH I PIACXSON I BELGIUM BARCLAY MARLBORO SOUI.F. DIOR BELGA I DUCAL CAMEL GAULOISES P STUYVESANT RICIUMOND BASTOS BRAZIL PLAZA MARLBORO HOLLYWOOD BEL-kIONT LAM FREE RITZ I VICEROY CHILE L ST;UKE MARLBORO DERBY CHESTERFIELD LIFE B014D ADVAJNCE BELMONT RECORD TUM VICT-10y I HIL10.x CHINA szli! OU-11,11ILL KENT ROTHMANS HIL7014 LONDON MARLBORO WT\STON CZAVEN PARLIAMENT MILD SEVEN LARK YSL IAO'MREY FINLAND BAACLAY MARLBORO N STATE BELMONT PALL.,AALL LAW L ST-,IXE DL'%'HILL COLT W12NSTON CAMEL FRANCE KOOL MARLBORO LSTRIKE aiESTERFIELD j CAUDISES I, STUYVESANT X,. "Is-, ON G.T.A.14Z CAMEL ROYALE P IMORRIS 0 AMERICAN OTti% R , JANS C BLONDES GOLD COAST C E R.% I A,', Y FR:1.,Cz MARLBORO -YVESA."IT Fi IT ?S-: Bali CAMEL LSTRIKE ERNTE 23 LORD RC-IL' I WEST HONG KONG K@NT MARLBORO VICEROY WINSTON IIILTON G COMPAUNION SALEM IIARVELS D I W?r%ESS Ot-N111ILL Y S L HUNGARY L STRIKE MARLBORO SOPIANAE SYMPlIONIA ? MALL CA.',IEL HELIKON GALIDISES KOSSUT11 MULTIFILTER ITALY KIM MARLBORO MS .11AZIONAU C..LqRl MERIT DIXNA ALFA L STRIKE P MORRIS LIDO %l%J1R,%TTI I OTH @ I XN S CAMEL to C) r%j L-1 CD r\j q 7f- n r- n N'z 7 C_ 7 r,- n r., z.- - BATCo document for Province of British Columbia 23 April 1999 MALAYSIA BAH ]PS PERULYS MARLBORO V GOLD SALEM MORE KERT' GOLD FLA" P BAN SE533 POL LAM ROTIOAMS "C"ARJTIMORW L'ONDON "'O"LF EAST GOLD COAST N ETI BARCLAY MARLBORO GLADSTONE CABALLERO TIVOU DUNHILL BELINDA P STUYVESAXT MANTANO CAMEL FALL SLALL CIIESTERFIELD PAK=AN GOLD LEAF US ROYALS CAPSTAN COLD rLAXE RED A WHITE UtBASSY I I MORVEN SPAIN MARLOORO I LSTRIKE FORTUNA VICEROY DUCADOS WINSTON R CROWN CITESTERFIELD GOLD COAST LJVJ MONTE N013FL VENEZUELA LSTRIKE )61ARL3ORO BELMONT CONSLI FORTUNA VICEROY ASTOR Lrl CZ) NJ LrI La %@o L-4 r110 L"I G.\TCO NII NNE @z--)7\ TO B.\ CCO BATCo document for Province of British Columbia 23 April 1999