C1 VISIT TO IMPERIAL TOBACCO CO.. MONTREAL 7 th - 9th April. 1981 These notes will cover the srpcific items for discussion set out in the visit brief dated 27th Februrrv, 1981 and sent to I.T.L. on 2nd March. 1981. 1. Secondarv Automation Project We discussed (with Cliff Warren and Yves Primeau) the relationship between I.T.L. and AccuRay. (See previous notes on meeting with AccuRpy in Columbus.) I.T.L.have had problems with control of their Oscar storage systems and asked AccuRay to investig;-te the possibility of using spare capacity in the 7000 Micro system to carry out this control activity (the sort of facility claimed in AccuRay's publicity literature). AccuRay agreed to do this on a no-charge basis but then found that I.T.Lls Oscars were, in their opinion, unique in that they needed new contralsystems for the two' motors. Because of this AccuRay said that they would charge approximately 030,000 for this service. I.T.L. have discussed their problems in this regard with other B.A.T. companies and are of the opinion that similar Oscar designs with similar problems exist, at least in Ahrensburg; Molina agree with this view. In fact what has happened now is that I.T.L. have worked with Molins to modify the design along the lines suggested'by Philip Morris and have achieved a satisfactory solution. Thev will not now, therefore, need AccuRav. In this same context some remarks were made about the service which had been provided bv Molins. Apparently. after identificatic of the problem and considerable persuasion,. Molina produced CC) a rather crudely modified circuit board for the Oscar control --,I 4 h. system; I.T.L. have now designed a properly printed version of this circuit board and have sent it to Molins and asked BATCO document for Province of BritiSh Columbia 9 November 1999 - 2 - them to make future modifications on this basis. In a broader sense I.T.L. want to try to consolidate the various electronic control systems associated with secondary manufacturing unit and were hoping that the AccuRay 7000 Micro system could be used for this purpose. It was pointed out jARS-C,drawing on the ANTIC design exercise and fairly recent conversation with AccuRay) that their spare capacity in the AccuRay system is very far from sufficient to handle such a task. I.T.L. accepted this view. We outlined the latest situation with regard to alternative partners following AccuRay's withdrawal from thts work. ARS-C then presented in some detail the latest cost benefit analysis of the ANTIC system. This was accepted by I.T.L. who expressed great enthusiasm for the concept and design as it now stands. Unlike B & W they are now totally committed to installation of the 7000 Micro system on their making machines; 33 units are already installed and a further 12 are on order. In this situation it was agreed that it would be unreasonable fo-r. them to move away from the AccuRay system and every ARS-C effort should be made to design the ANTIC system to be on-going compatible with the basic 7000 Micro units which I.T.L. will have installed. It was agreed that this scheme would involve a greater capital expense than the use of a straight-forward AN-TIC system but I.T.L. said that they would find this acceptable. It was noted that the 7000 Micro systems that are installed and on order are the most basic form of the system which is available. It is to be expected that if the ANTIC system is successful a total of 12 units would be required in Quebec.and 30-35 in Guelph. It was made clear that in its first phase of development the XNNTIC system will not be designed in such a way as to be a ready made solution to I.T.L's desire for consolidation of maker/packer electronics. The central processing capacity of the system will, however, be totally adequate for this CO consolidation exercise in phase II of this development. BATCo document for Province of British Columbia 9 November 1999 3 2. Enerxv Bill Rose is the I.T.L. man responsible kor energy matters. He had not vet seen a copy of the final energy report. I gave him a draft copy and it was agreed that we should rely ND/WJR on ad hoc communication to maintain awareness of mutually on-going useful energy conservation techniques. A few specific items were noted:- - that Quebec has very low energy costs and electric heating is actually cheaper than oi~l. Bill Ross is of the opinion that automatic energy management systems would not be cost effective. - I.T.L*s blends are 99% Virginia; they feel it would be very difficult to reduce the amount of flue cured tobacco used. Expanded Tobacco There is great interest in DIET in I.T.L. at present. They are planning to installa plant at Guelph and are in the process of finalising details of a building to house it. Unfortunately, as yet, they have not decided on exactly what size of plant will be required. I discussed with them Peter Davy's economic model of the DIET process at a meeting Involving a large number of the relevant staff. Their first estimates are that a 10% add-back rate across all their blendswould require a plant of around 1200lbs. per hour capacity. They have been doing some comparative experimelLts between G13 and.DIET but do not yet feel that they have completed a sufficient1v extensive set of experiments to be able to decide exactly what percentage add-back they could use in the<=) short and longer term future. BATCo document for Province of BritiSh Columbia 9 November 1999 They have received fairly detailed proposals from AIRCO for plants of various sizes and configurations. I have copies of the essential perts of these propos,~Is- They are very keen to obtain all possible information nnd assistance on experience with the plant Pt Southampton and on the design of the pl"ant proposed for Mi-laysia. We agreed, however, that it is important to obtain this information in a planned and sequential manner. We agreed on the following steps (some of which will be carried out in parnllel): SMC Sten Candlish will devise a factorial experimental 'p, design to deter-mine what percentage add-back they could expect to use in the short and longer term future and to investigate the possibility of identifying a core blend (or minimum. number of blends) which would be expanded by the DIET process and would cover all of ND following their brands. I will then arrange for as many of these receipt of samples as possible to be run at Southampton. detnils Bob Gibb will lead an activity to crystallise I.T.L' s RMG thinking about the maximum and minimum usage levels and the associated risks (in terms of effect on sales and on the other hand possible over investment) for the short and long term future. EHD and PJD will then meet with a Canadian team, either in Ci-nada or in England, to go through a series of iterations to assess the most economic plant size and the relationship between cost and risk thus enabling them to make a judgement about what size plant they actually want. It was agreed that PMG/EHD this should tPke place as soon as possible and certainly by mid June within two months. The I.T.L. team were verv keen to visit the Southampton DIET plant and meetwith the people who have actual experience of running it. It w-as agreed that this should not be done un til further considerntion has been given to the possible size of the plant reouired by I.T.L. c::> CO Cr\ BATCo document for Province of British Columbia 9 November 1999 5 I.T.L. are keen to maintain contrct with the DCL development for Mplaysia. I agreed to investigate the ND possibility of sending them minutes* of the meetings of' the Steering Group on this subject being led by EHD. It was to be clearlv understood that these documents*will be minutes and not definitive papers. A brief examination of the AIRCO proposals indicate that they are coming out with much lower process costs than the DCL system. A study of this comparison should be made as soon as possible. Some other points emerged from Stan Candlish remarked that he purposes of delivery control. I.T.L. Board agreed to pay for direct financial savings. Another a general discussion on DIET. originally wanted DIET for the On this basis, apparently the DIET without any expectation of remark was made suggesting that the Philip Morris expanded tobacco appears to-have a higher nicotine content than ours; there is anhypothesis that P.M. are using high nicotine scrap for their expansion process. ND I agreed to ask EHD to send an outline of the DCL/Malavsia Asap plant building design t o I.T.L. It was noted that Benson & Hedges(in Toronto) have a 2wOOOlb. per hour plant which has been in operation for o ne month. Relating this to their normal leaf throughput suggests that they will be putting a fairly large percentage add-back into their products. Towards the end of our meeting a telephone call was received from Philip Morris in Canada suggesting a visit by two or three I.T.L. people to their DIET plant. Apparently I.T.L. have some experience of loss of expansion when DIET tobacco is added back to the blend before the final cooler. The question. was asked as to at whot temperature does this expansion loss I occur. co BATCO document for Province of BritiSh Columbia 9 November 1999 6 4. Product Development I.T.L. evidently has a very nctive market research department with good links to production and R & D areas. They feel that their product range covers all consumer needs (more- completely than the competition). (See Appendix.) Their view is that the mAin change over the next few years will be a steady increase in the proportion of ventilated cigarettes. At the end of 1980 12% of I.T.L's products -were ventilated. All major brands will be ventilated by 1983, taking the total to 50%. The technique they propose to use is "skip tipping" with laser pre-perforated material. They prefer laser perforation to electrostatic because it is more consistent and controllable. They found, however, that they lost 15% productivity on a MK9 machine with pre-perforated tipping - mainly due to the need to clean the skip-tip head and the changeover from veutilated to non-ventilated paper and vice versa on the same machine. They have now reduced this loss to around 9%. In this context Cliff Warren made a strong plea for bonding systems research; if a controllable, 100% efficient bonding system could be devised it would be worth around $9 million/year to them. I.T.L. feel that the Hauni laser would give them problems because it produces rather large - and visible - holes; this would be unacceptable to their customers. 5. The HEE and Barclay Filters Their view of the HEE filter was discussed. Their experience is that its performance tends to be inconsistent because of twisting during manufecture. They also feel that any process involving thermal deformation of plastic will lead to 00 instability-in this product. They are,.nevertheless, keen ___J to apply the filter and u-ould like to see an alternative 4!t- production method devised. cc BATCo document for Province of BritiSh Columbia 9 November 1999 7 We discussed the policy with respect to introducing Barclay in Canada. (They are going through the process of obtaining the registered name from another compan3~ and propose to distribute cigarettes under the Barclay name in the legally required quantities to maintain use of the name.) They are of the opinion that the Barclay filter could be seen as P device thatwould mislead the public - since it is possible for a smoker to obtain much higher than quoted deliveries from the cigarette by (perhaps unconciously) modifying his smoking style. If this were perceived to be the case then some antagonistic Government action could be anticipated. There may also, however, be an argument for the opposite viewpoint. Actual deliveries could surely be increased by "auto compensation" in smoking behaviour (in response to lowerperceived delivery or satisfaction) in other highly ventilated cigarettes - e.g. I.T.Lls "Medallion". (it was confirmed that this is true.) In that case, if the Barclay filter is really doing what it is supposed to do in terms of providing higher satisfaction-with lower delivery by delayed mixing of smoke and air, one would expect a lower degree of auto-compensation with Barclay than with other "ultra light" brands. Hence the tendency to obtain higher actual deliveries would be reduced and it could be argued that Barclay (as produced by B & W and provided the outer paper skin does not collapse in use) makes a significant contribution in this respect. It might be said that the introduction of any product making claims as bold as Barclay's could precipitate Government intervention - but, apparently, there is already something of a press campaign suggesting that the low delivery claims of conventionally ventilated cigarettes are questionable, so there is a fair probnbility that Medallion et al will be ettacked anyway and Barclay could be used as a defence os outlined above. CO BATCo document for Province of British Columbia 9 November 1999 Apparently no*tests have been done in I.T.L. to determine whether there is any difference between the "auto-compensation" in smoking behaviour that takes place with Barclay and other I mg products. If such tests were done (or have already been done elsewhere) and indicated that the "Barclay effect" is not strong enough to eliminate auto-compensation then Barclay would not provide any support against attack on the image of the low delivery cigarette. If there were, however, a reduced degree of compensetion then it could be a very useful tool in this respect. 6.1. Hauni Tunnel: I.T.L. spy they have spent 2 years trying the tunnel as part of the W.T.S. process but have now concluded that they can get the results they want by other means- (They have 0 difficulty in getting temperatures 'above 95 c in the tunnel - possibly because of high throughput, even though this rate is below the Hauni spec.) Hauni engineers also had problems. CW I.T.L. staff agreed to send a report on their alternative 15 May equivalent to the tunnel to EHD bv 15th May. 6.2. Stems Shredding: There was some confusion over the patent situation on this process. An up-to-date view would be appreciated by I.T.L. During my visit the second experiment with B.A.T. tobacco was due to run at Rothmans. Unfortunately this trial had to be postponed (for 4 weeks) due to a strike there. 6.3- Continuous Conditioning: I.T.L. have had problems (particle size degradation at the doffer stage) with the Dickinson equipment. A report has apparently been sent to EI.D. It was evident that a system cD along the lines recently proposed by Legg (the "air knife") 110 CC) would be viewed with interest by I.T.L. _r__ CO BATCo document for Province of British Columbia 9 November 1999 9 6.4. Once-oniv drying of stem: They have been experimenting with addin.g stem before and after the cooler. A report will be completed soon. 6-5. Hauni fluidised bed Cooler/Drier: The Swedish monopoly has apparently claimed good results in terms of reduced loss of expansion. Rothmans have a Hauni vibro cooler in their Darlington plant. Does EHD know of their results? 6.6. W.M.S. Cost Reduction: They felt thelt any move to eliminate the foil would be attractive. 6.7. Houni Steam Cutter Feed System: EHD I.T.L. have one of these special conveyors and would be an-going happy to share experience of its effectiveness. 6.8. Cost Reduction Project Control Scheme: The I.T.L. svstem of control of cost reduction projects is impressive - mainly from the motivating effect it must have through ensuring that such a project, however small, is brought to the attention of management and i~ followed through with recording of actual results. N. DAVIS/APP 15 th April, 1981 %_O Go BATCo document for Province of British Columbia 9 November 1999