Wincsor House 5'OVicloria Street LoncionSINIHONL Telepncne071-22227979 Sir PaInck Sneetiv C-an 8 A 7 2Sth July 1992 To: Mr. B.D. Bramley (BATCo.) B.A.T Industries' Guidelines : Julv 1992 The atm,hed Guidelines outline the str=gic priorities and financial objectives which have been agreed for BATCo. and which should be rcfected in your plans for 1993-1997. The guidelines are consistent with B.A.T Industries' own objectives to: (a) Provide an above average return to sharr~-ciders through dividends and capital appreciation based on a sustained trend of above-average growth in Earnings Per Share, achieved by developing and expanding the Group's activities in Tobacco and Financial Servic= (b) Complete the rapid recovery in profits in 1992-1993. 2. Within the Tobacco sector, the aim will be to maintain the Group as a leading global player, with competitive str=gths which provide the ability to establish a leading position in selected elm=ts of the world market. 3. Key elements in the overall strategy are programmes to increase market share, maintain the growth in exports, strerigthen the competitive position of Intennational Brands, invest for the medium term in new markets, and improve intra-Group cc~~ration in marketing and product sourcing. 4. Priorities include an emphasis on increasing productiviry, improving profits in activities which are currently operating at 'ow levels of profitability and which are of a size to provide signifl=t leverage, the technical upgrading of products and processes, and ouportunities for expanding leaf exports. N) CO C=> BAT Industries document for Province of British Columbia 26 October 1999 -2- Recognising the critical importance of mxWement, specific attention should be given to ensuring that the organisation and quaLity of management in each business is such that it both operates effectively and has the management resource necessary to realise the potential for future development and expansion. In the main, the guidelines restate the objectives and priorities agreed previously with the CPC. If clarification is required, Miss Barton should be able to provide this. If there am specific Guiddines which you wish to discuss fin-ther. please le: me know, preferably well ahead of the plan previews due to be disatssed in October. Patrick Sheehv Enclosure r1 j CD N) c0 BAT Industries document for Province of British Columbia 26 October 1999 Guidelines for BATCo. :.Iulv 1992 General L Ile for BATCo-, which should be reflected in the performance cri=m for the Number Ones in the operating companies, should be to achieve pm&-essive improvements in the results from the existing Tobacco businesses, concmtrating particularly on * .~..,,J.u-rket~.t~-res-imd-volume jXqs~h (especially in Exports and in International Brands) while -also 2. isomfition to its direct role in the management and development of its own busi BATCo. will also berespwY LJarands and, through the Toba=o Strategy Group, for- (a) 5ormulating and agreeing with the other Tobacco companies, a Zroupwide R&D programme; (b) te preparation of compendiums on smoking issues; (c) midating and co-ordinating activities to promote the Group's views on tese issues-, (d) ftzther developing brand valuation as a tool for monitoring the tff6ctiveness of the Group's strategies in enhancing the value of its orands to be implemented for 1993. 3. BA~,L_o. will work on projects as required by the Tobacco Strategy Group and it wi: ilso assist the New Business Development Team of B.A.T Industries in that ~_,Wy's evaluation of proposals to invest in new markets and to make acq=--dons or disposals. 4. Divcni:fication (e.g. into Agribusiness) should be kept to a minimum, and purs=d only where this is necessary to support the Tobacco business. Howv~w, BATCo. may be asked to co-operate in developing financial servi= businesses in selected territories as part of the overall plan for estabHshing a worldwide presence in this activity. 5. BATZo. is expected to participate in the process of developing best intermdonal practice in respect of its environmental policies. 'Mere should be spec~Ec plans to ensure compliance with these policies for all BATCo. corr--.;~es. NJ CD N) _%J C-) co BAT Industries document for Province of British Columbia 26 October 1999 -2- Fir-ncial Guidelines 6. Trading Profit (including share of associates) should grow atlz~ per annum on the 1992 forec:ast base of f48-21 million over the period 1993-1997. 7. Casb Flow is defined as rnanageable cash flow in accordance with BATCo.'s response to last year's guideline on developing a method of managing and presenting inforniation on a cash flow basis:- Lal M IM L~24 IM 12% JM Manageable Cash Flow 200 29r2 369 420 476 536 The above figures are based on a re-presentation. of the BATCo. 1992-1996 pian data- Tbey are the minimum acceptable and should be changed to reflect the 12.5 % trading profit growth objective. BATCo. should continue to seek opportunities to maximise UK cash flow, utilising local borrowings where necessary. With the exception of measures to meet this objective, it would be the expectation that the debu'equity ratio would decline. The minimum dividends expected from BATCo. are:- Ern 12g2 1993 1294 IM 1996 1997 Dividends 248 279 314 353 397 447 ne progression of 12.5 % is in line with the growth of trading profit. 0 BATCo. should aim to achieve a historic cost return of at least 40% for the operating Group as a whole with each individual business achie,,ing at least 25%. SDecilic F'riorities N[anagement : There should be specifu~impLinmmu**pgrade-manqMn2cm e*mdvenew and capability, tKrough improved organisation structures, clearer definitions of responsibility, rigorous appraisal of the quality of existing managers and enhanced development and recruitment. Benchmarking should be applied rigorously to raise standards of recruitment and promotion, and should include the general managers in each territory. C:) NJ Co BAT Industries document for Province of British Columbia 26 October 1999 12. Quality : There should be continuing emphasis on the need to achieve and maintain smoking quality superior to competitors and to maintain overall quality at a level such that it constitutes a competitive advantage. A-more 11 :-1' - . --- - ... developed --"-& 4-fity and progress measured against it. Where this requires increased use of imported leaf, action should be taken to negotiate any necessary relaxation in import regulations and to implement the required change. 3. Volume Growth : BATCo. should give priority to developing plans for accelerate volume growth, concentrating particularly on UK International Brands and licenced US brands in existing and new markets, aiming to achieve a minimum of voMfft I Exports : There should be continuing pressure to increase the penetration of export markets, particularly those accessed by FESU. New export markets in Thailand, Korea, Central and Eastem Europe, and South America, should also be developed. I International Brands : Ile marketing initiatives and support for the key UK and US International Brands should be co-ordinated in order to accelerate their growth to 17.5 % of world IFB (excluding domestic markets) by 1997. 16. Alternative Brands : The vulnerability in markets and market segments which are dependent on one brand (for example, China and State Express 555) should be reduced by promoting an alternative while still limiting the total portfolio of brands to avoid dissipating effort. 17. Existing Markets : Emphasis should also be given to the plans for regaining market share where this has recently been lost, particularly in Venezuela and Argentina, and to increasing market share in Europe, taldng full advantage of opportunities arising from the European Single Market. Twnnrvmx~~ pamladMityk should be achieved i- Nialay -"ArgentiravAteneft-eft ; i ; 0 A - swhhica. l& ProritabilityfLTK Income : There should be continuing emphasis on the need to improve profitability and to increase UK income, considering opportunities to increase cost-effectiveness by simplified organisation structures; options for changes in product sourcing; and the repatriation of surplus funds held overseas (being prepared to incur local borrowings if the net effect can be shown to be advantageous). 19. Production Costs : There should be specific plans for each business to be the lowest-cost producer of quality cigarettes for its market. r1 j CZ) c0 Uli CD -r- BAT Industries document for Province of British Columbia 26 October 1999 20. Assn Productivity : Tight controls on capital expenditure and leaf durations shocid be established, bearing in mind the need to maintain Kigh standards of mam-factu.ring efficiency and product quality. 21. Production C2pacity : BATCo. should also have a plan to ensure that there is suffizient production capacity in the right locations to meet the sales forecasts to 1-097. The plan for BATUKE must also take into account the P4241&04 *#A&XkA-.L-&r F,- I . I . ;e %b--6 43 - I --.Lth~ -1wfbreca3M in the plans- Factories should be closed in markets served by more than one factory, and investment should be made in existing factories to achieve econwdes of scaic-- modernisation, cost effectiveness and cost reduction. Pbegularrupdatm CC,. .,4k]h-j~L4.Test-ShOW&be-made-igaingrpfL~-M-niiiem nest 22. Leal' BATCo. will participate in the team to be formed to plan and imp;&ment the establishment of the Group as a leading supplier of Leaf to the worle market by the year 2000. 23. Divm-sified Activities : Except where diversification is required to support the Tot.-= business or where it is part of the plans to establish financial services activities in new territories, the aim should be to reduce the level of non- Tobacco activities. 24. Incfm : There should be a continuing objective to exercise &-fL.,--4 --d equitriw- dzir--Tobaccabtisin~ HCB/djs 28 th JuIv r"i Go (A BAT Industries document for Province of British Columbia 26 October 1999