C) __j LU 0 LW LLJ LIJ C) Ne LO = , V) C) LU CL. NJ C711, c7 N LI-j BATCo document for Province of British Columbia 12 November 1999 0 0 CL 0 0 CD 0 < (D 0 0 0 z 0 CD 3 Cr CD CD CD WORK AREA: 702.01 SUBJECT: PRODUCT DEVELOPMENT STEERING GROUP (P.D.S.G.) PROJECTS STRATEGIC OBJECTIVE To undertake project work on behalf of the P.D.S.G. to meet pre-defined objectives which are aimed at developing new product concepts together with associated materials and cigarette making technology to meet projected consumer and marketing needs. These will be broad-based rather than specific Operating Company projects. PROJECT NUMBER PROJECT AREA KEY TASKS AND COMMENTS .100 Smoking Pleasure and Satisfaction The aim of the work in this area is to develop product designs which provide enhanced sensory characteristics compared' to normal commercial products at the same standard delivery. During 1985, under Project FELT, several product designs based on unconventional though commercial papers, filters and blend components were explored with a view to designing a 9mg product which would be expected to be more acceptable to current 12-14mg smokers. The results from this study will be consolidated and optimum product designs will be used in a small scale consumer study to confirm the findings. The potential applications of the product design guidelines derived from this study to cigarettes at other delivery levels will also be explored. Any further work on enhancing subjective attributes through novel filter designs will largely be governed by (a) the results of the evaluation of the deep slot filters and the two- tube filters (developed under Project KILT) by Operating Companies. Response from at least two companies is expected in early 1987, (b) any new developments from Research or from filter suppliers. Hence limited effort will be devoted to evaluating filters from other sources. 0 0 0 0 75' z 0 (D 3 Cr (D WORK AREA: SUBJECT: PROJECT NUMBER .200 702.01 PRODUCT DEVELOPMENT STEERING GROUP (P.D.S.G.) PROJECTS Continued Value for Money PROJECT AREA The target is variable cost reduction which can offer either (a) improved contribution or (b) low price segment opportunities. KEY TASKS AND COMMENTS Project DEER has shown the viability of waste tobacco util- isation via a new tobacco reconstitution process/material based on processing technology principles used within the food industry. This new material appears to enjoy advantages over earlier RTS through better smoke character, better fill value and lower cost. During 1987, the aim is to commercialisei the process, initially in BAT (UK&E). The work to-date has concentrated on Va blend, applications within USB will be explored and optimisation trials will be conducted with a view to commercialising this technology within other Operating Companies. Alternative route to reducing variable cost is through the use of high levels of ET, particularly in full flavour products. This needs to be achieved without compromising the traditional full flavour product characteristics (physical and subjective) and within realistic product cost constraints. Project LORHO, using reformulated cigarette papers and burn retardants on blend components, should have identified the maximum weight savings (hence maximum ET content) which is possible without significant deterioration in ash quality and puff number. In 1967, the concentration will be on designing appropriate ET core blend to ensure acceptable smoking quality of the product. Guidelines derived from Project GRANGE will form the main input; however some further work will be conducted within Project GRANGE to check the robustness of the recommendation to process changes. _IM6HO I 0 0 CL 0 0 0 < 5' 0 0 0 0 0 Cr Z 0 CD 3 Cr (D WORK AREA: SUBJECT: PROJECT NUMBER .300 702.01 PRODUCT DEVELOPMENT STEERING GROUP (P.D.S.G.) PROJECTS Continued Social Aspects PROJECT AREA The aim of this work is to reduce total sidestream yield per cigarette to a level which gives a readily recognisable reduction in room odOUr, irritation and haze, relative to leading commercial products. A visual signal of this is also desirable. KEY TASKS AND COMMENTS The main approach will be through designing low tobacco weight products. The tests currently being developed in the environ- mental rooms should establish the minimum weight reduction required to achieve a perceptible reduction in the relevant n0 sance aspect of sidestream. Products incorporating the latest research findings will be designed to meet this target and after internal validation of results, a suitable small consumer trial will be proposed. In parallel, a new material based on the DEER technology but with higher inorganic content will be developed and explored as an alternative route (perhaps in combination with ET) to achieve the desired reduction in the sidestream yield. (-701 9 99~ 6 L f, WORK AREA: SUBJECT: PROJECT NUMBER .400 PROJECT AREA Product Design and Regulatory Authorities .Work is necessary to develo technology to meet anticipated co'nstra7nts which may be imposed by Regulatory Authorities. .500 Competitor Intelligence In the period 1969-1977, many detailed studies of competitor brands were made. This activity then ceased, the consequence is that our in-depth awareness of key competitors within and across markets is a decade out-of-date. Other Projects Contingency resources have been allowed for up to three projects at f15,000 each and up to 3 small-scale consumer studies at flO,000 each. 702.01 PRODUCT DEVELOPMENT STEERING GROUP (P.D.S.G.) PROJECTS Continued KEY TASKS AND COMMENTS The work is concentrated on designing cigarettes with low mainstream activity, as measured by the "Ames" biological test and with acceptable smoking quality - Project LMASA. A survey of flue-cured and Burley single grades from selected countries has been conducted with a view to Identifying correlation between chemistry and Ames test activity. These will be used to identify suitable appropriate grades for product design. In order to up-date our knowledge on competitor brands and to compare own and competitor international product strategies, Project GLOBE was initiated in the second quarter of 1986. A total of 100 products comprising major international brands (Va and USB) from major markets were obtained for close exam- ination. A quarter of the samples have been analysed and the project is expected to be completed during the third quarter of 1987. 7 1 ZM6 k, 0 0 CL 0 0 C 3 CD r+ --ft 0 0 < CD 0 h 0 0 E 3 Cr z 0 < CD 3 Cr CD WORK AREA: 702.02 SUBJECT: EXPLORATORY PRODUCT DEVELOPMENT AND INNOVATION STRATEGIC OBJECTIVE H) To conduct feasibility studies on prospective product opportunities prior to proposing these as projects for adoption by the P.D.S.G. (ii) To conduct empirical investigations to aid better understanding of the influence of cigarette design on cigarette performance. PROJECT NUMBER PROJECT AREA 1 .100 Smoking Pleasure and Satisfaction .110 Project FLITE .120 Ammonia Technology 1 .130 Density Effects .200 Value for Money .210 Project DEEP .220 Reduced Tobacco Weight 8 ~)9~6~~O 1 KEY TASKS AND COMMENTS Incorporation of casings and flavours into reconstituted tobacco via the DEER process. Incorporation of B&W ammonia technology into DEER with the aim of matching the smoke sensory qualities of Philip Morris RCB sheet. Investigation of the effects of density reduction (with and without ET) on product irritation. Examination of the feasibility of cheap filter production via DEER technology. Work is planned on polypropylene fibre and foam as low cost acetate substitutes. Examination of techniques for weight reduction as alternatives to expanded tobacco and circumference reduction. 0 0 CL 0 0 < (D 0 03 0 0 Cr z 0 (D 3 Cr (D co WORK AREA: SUBJECT: PROJECT NUMBER .400 A10 900 702.02 EXPLORATORY PRODUCT DEVELOPMENT AND INNOVATION Continued Social Aspects Project THERMOS PROJECT AREA General preparatory work and planning. KEY TASKS AND COMMENTS Evaluation of carbon-containing material in the product as a means for reducing carbon monoxide production. This includes all initial activities related to new projects and test preparation as required. 699~_Wbl 0 0 CL 0 0 0 h 0 0 Cr z 0 < (D 3 Cr (D to co co WORK AREA: 702.03 SUBJECT: MARKET SURVEYS BASED ON SUBJECTIVE AND OBJECTIVE CHARACTERISTICS OF PRODUCTS STRATEGIC OBJECTIVE To enable product development activities to be pursued against a clear awareness of the existing relationship between own and competition products in a given market. PROJECT NUMBER PROJECT AREA KEY TASKS AND COMMENTS .100 Specific Market Surveys Tobacco-based infra-red and X-ray techniques are used to examine tobacco in conjunction with sensory data. The newl developed infra-red method for y examination of smoke will be deployed when appropriate. Product maps have already been generated for a number of markets. Development of techniques to produce subjective/ objective maps which can be used to generate new product briefs will continue through applications in the following markets: Si~itzerland, Finland, Benelux and Indonesia (Kreteks). .200 Competitor Blend Intelligence To identify the components of competitor A inicro-infra-red technique has been developed which enables blends. individual strands of tobacco to be characterised. The reference library of spectra is being extended to consi derably increase the chances of obtaining a computer-match between the library and isolated strands. 011A_6~~01 WORK AREA: 702.04 SUBJECT: LEAF STUDIES STRATEGIC OBJECTIVE To identify processes and blending guidelines for better usilisation of tobaccos including low quality, local and expanded tobaccos. PROJECT - NUMBER PROJECT AREA KEY TASKS AND COMMENTS .100 Tobacco Improvement Processes The up-grading of poor quality leaf by processing - particularly heat treatment. A number of projects based upon low quality tobacco improve- ment via heat treatment have been carried out and further projects of this type for specific BATCo. companies will be identified. The Tobacco Processing Cylinder offers rapid pilot scale study across a wide range of possible conditions which have full-scale feasibility. .200 Casing/Flavouring Formulations The design of casing and flavouring formulations for low quality tobacco improvement. Heat treatment of low quality tobaccos is rarely a complete answer. More usually, it is necessary to process in conjunction with casings tailored to the tobacco in question and top flavourings which have been specially formulated, complete the up-grading approach. It is believed that many BATCo. companies may wish to exploit this service. .500 Grade Mapping The application of fast spectroscopic techniques for characterisation of leaf. Tobacco grades from Brazil and Australia have been subjected to spectroscopic mapping techniques to aid in (i) matching competitor products (Australia) and (ii) examining grademark variability (Brazil). The effects of expansion have also been examined by these techcniques. 1987 studies will include ammonia-processed stems ex Australia. I ~ 9 ~ 6 e 0 1 WORK AREA: 702.05 SUBJECT: SENSORY AND BEHAVIOURAL EVALUATION OF PRODUCTS STRATEGIC OBJECTIVE i) To provide expert sensory evaluation of products. ii) To provide human smoking behavioural data on product performance. iii) To further understand the relationship between sensory perception and product performance in terms of smoking . mechanics and cigarette design. PROJECT - NUMBER PROJECT AREA KEY TASKS AND COMMENTS .100 Support Activities Provision of product sensory testing to support product development activities within R&D and Operating Companies on request. Provision of facilities to measure the human smoking patterns as support to product development activities within R&D and Operating Companies on request. Provide reports on the sensory performance of products as requested by internal and external groups. The techniques available include OMEGA I and 11, DELTA, PAIRED COMPARISON and sidestream evaluations and are applied as appropriate. Provide reports on human smoking patterns from different cigarettes using a panel based system of data collection. These data may be additionally duplicated to provide deliveries of specific smoke components if required. Support of existing OMEGA Group standard sensory evaluation system from R&D by the provision of: (a) cigarette standards (b) necessary re-training (c) cross-checks between R&D and Operating Company panels on request. Validation and implementation of new product testing methods. Design and supply of standard cigarettes to the network. Re-training for specific needs on request from Operating Companies. Re-assurance that panel operating standards are uniform throughout the network by parallel cross-check exercises with the R&D panel. Resources have been allocated to support the development of new methods under Work Area 702.06 for OMEGA in particular and product testing in general. 0 1 WORK AREA: SUBJECT: PROJECT NUMBER .200 702.05 SENSORY AND BEHAVIOURAL EVALUATION OF PRODUCTS Continued PROJECT AREA Collaborative smoking behaviour projects with Operating Companies. Smoking Mechanics Investigation of the interations between tar to nicotine ratios and smoking mechanics in order to further clarify the reward-effort relationship associated with human smoking. Investigation of the interaction of the level of perceived irritation with human smoker behavioural response, with special reference to the intensity of smoking pattern. KEY TASKS AND COMMENTS A relationship was established in 1986 with W.D. & H.O. Wills (Australia) Ltd. in which equipment for monitoring human smoking patterns was supplied to support the research programme on smoke quality. Data collected can be transferred instantaneously to R&D for duplication of smoking behaviour and determination of smoke component deliveries. This facility can be extended to other Operating Companies on request. Contingent on pilot studies under Project TIGER, it will be necessary to design/develop a further series of cigarettes with altered tar to nicotine ratio and smoking mechanics characteristics to investigate reward/effort criteria. Cigarettes with high and low perceived irritation but other characteristics similar, will need to be developed in order to investigate the independent effects of irritation on smoking performance. WORK AREA: 702.05 SUBJECT: SENSORY AND BEHAVIOURAL EVALUATION OF PRODUCTS Continued PROJECT NUMBER PROJECT AREA KEY TASKS AND COMMENTS Investigations of the interaction of As and when novel cigarette designs are developed a contin- conventional and novel cigarette designs gency is available for behavioural testing. Examples could with human smoking pattern. be products with reduced circumference, experimental filters and compositional changes or products with different vapour phase to particulate phase nicotine deliveries. .300 Method Development In-house validation of IBM based field monitor for the collection of human smoking behavioural data. To validate the performance of an IBM PC based multi channel behavioural data monitoring system for up to 20 subjects smoking at the same time. Development of practical non invasive or surreptitious monitoring capability. Preliminary evaluation of different approaches to monitoring human smoking behaviour with special emphasis on telemetry and video based systems. Such systems must be objective rather than operator dependant. t 91-6U0 I WORK AREA: 702.06 SUBJECT: CONSUMER RESEARCH STRATEGIC OBJECTIVE 1. To support the development and application of new product testing techniques including the optimisation of the use of existing techniques in the context of conventional and novel product development. 2. To further understanding of the smokers' functional interaction with the product. PROJECT NUMBER PROJECT AREA KEY TASKS AND COMMENTS .100 Method Development and Application Development and application of consumer To develop and implement methods for the evaluation of test methods to support the requirements-of: development products which may be conventional, innovative (a) P.D.S.G. or alternative to cigarettes. The methods will include, where: (H BATCo. Operating Companies appropriate, the use of simulated test market models in order (c) BAT (UK&E) R&D Centre to gauge share and volumetric predictions. To develop methods/models for the evaluation 6f consumer perception of product quality. The initial development will be based on meeting the requirements of BAT (UK&E) but the methods (after modification) will be expected to be applicable to other BATCo. companies. The potential applications of .product quality (sensory and physical) versus trade-off' models will also be explored. To contribute direction in new method development within the sensory and behavioural testing section. WORK AREA: 702.06 SUBJECT: CONSUMER RESEARCH Continued PROJECT NUMBER PROJECT AREA .200 Co-ordination of BAT Group (OMEGA) Product Testing 'Maintenance of support to the BAT Group. OMEGA Taste and Flavour Network (comprising 36 Operating Companies). Support taking the form of method development, training and ensuring performance standards are met. KEY TASKS AND COMMENTS Design, planning and execution of Phase 11 Territorial Work- shops scheduled to be conducted in the first half of 1987. Workshops have already been planned and agreed with the Territorial Departments for Europe, Africa, Latin America and Far East/Indian sub-continent and will CDver: (a) re-training in the existing methods of OMEGA I and 11. (b) introduction of new evaluation methods. (c) development of bridging concepts relating io-house testing to consumer testing in the field. .300 Functional Aspects of Smoking Development of understanding the To direct the external contract with Professor Gale, University contribution that the act of smoking makes of Southampton, promoting an emphasis on (a) interaction of to the negotiation of everyday life. smoking with environmental stress/coping demands and (b) the effect of manipulating tar/nicotine ratio of cigarettes within experimental coping paradigms. To establish a framework of complementary activity between this U.K. contract and BAT (Hamburg) contract with Professor Pavlik. 0 0 CL 0 0 CD 0 0 < 0 0 0 z 0 CD I ma co W co WORK AREA: 702.06 SUBJECT: CONSUMER RESEARCH Continued PROJECT NUMBER PROJECT AREA .400 System Development and Application Design and proposal of integrated systems for use in optimising Product Development WD) and Marketing interactions at levels of (a) prodiict testing and (b) new product development brief setting process. LIW 6'~ KEY TASKS AND COMMENTS To develop an integrated model linking field and in-house testing functions in an approach incorporating sensory and behavioural evaluation with a view to optimising product design/acceptability. To continue the development of more systematic approaches to new product hrief setting process in terms of the use of product testing information and specification of the brief setting document. 0 0 CL 0 CD r+ 0 0 < 5, 0 CD 0 % 0 0 z 0 CD 3 Cr co co WORK AREA: 702.06 SUBJECT: CONSUMER RESEARCH Continued PROJECT HUMBER PROJECT AREA .500 Support to Operating Companies Provision of support to Operating Companies on consumer studies as required by specific request. KEY TASKS AND COMMENTS To further develop and support established links with CAC Operating Companies. To continue support of 1:1 liaison with BAT (Suisse) and to provide support to other BATCo. Operating Companies by request. General guidelines developed through this support is expected to be of wider applicability within the BATCo. Group. 0 0 CL 0 r+ 0 < 0 0 0 Cr z 0 < CD 3 Cr (D c0 WORK AREA: 702-07 SUBJECT: PROCESS INNOVATION AND APPLICATION STRATEGIC OBJECTIVE To undertake processing projects for general BATCo application using the specialised facilities in the BATUKE R&D Centre. PROJECT NUMBER PROJECT AREA KEY TASKS AND COMMENTS .001 Construction of a 50kg/hour APEX Pilot Plant A detailed design study for a 50kg/hour 'once through' APEX facility in Southampton. linear expander is being drawn up during the latter half of 1986. Construction and commissioning will take place in 1987 and the beginning of 1988. .002 Studies on the pilot scale HVD. Work in 1987 on the pilot scale high velocity dryer (HVD) will concentrate* on the investigation of the effect of process variables such as gas/solid ratios and optimum inlet/outlet moistures for lamina and other materials. In addition, if the proposed larger HVD is built in the new primary line, then the pilot scale apparatus will be released for use on an exploratory basis for a wider range of changes and materials (including DIET). .003 Investigation of novel separator designs. A project will be undertaken in 19& to develop more effective gravitational separators for use on pneumatic conveying expander and dryer systems. .004 Evaluation of the Surrey fluid-bed dryer A study will be undertaken to identify whether there are any concept. drying applications of the newly invented Surrey University fluid-bed, particularly in the field of a low cost, low energy use lamina dryer. 6 9 6 Z 0 1 0 0 CL 0 0 C 3 CD 3 r+ 81 0 CD 0 0 0 Cr z 0 CD 3 Cr Q to to WORK AREA: 702.07 SUBJECT: PROCESS INNOVATION AND APPLICATION Continued PROJECT PROJECT AREA NUMBER KEY TASKS AND COMMENTS .005 Use of humectants in primary processing. .006 Production systems evaluations. The use of humectants in product development applications is increasing for flue-cured blends. They modify fill value, oven moisture results and true moisture retention, as well as smoke and flavour characteristics. The objective of this study is to establish the effect humectants have on the number of cigarettesi produced from a given amount of tobacco purchased. a) Support to Technical Services, This work is carried out to support Technical Services Millbank. Department with respect to process instrument evaluation in the areas of Infra red instrumentation and moisture measurements. The aim of this work is to identify suitable systems and equipment for GLT control requirements and PMD applications. b) Laboratory moisture gauge evaluation. To evaluate and, if necessary, suggest improvements to a newly available laboratory moisture gauge (early 1987) and produce a data base for transfer to existing PMD moisture systems. 0 P 9 6 0 0 0 CL 0 CD 0 0 0 0 0 F 3 Cr z 0 (D Cr WORK AREA: 702.08 SUBJECT: EXPANSION TECHNOLOGY STRATEGIC OBJECTIVE To investigate the commercial potential of novel high and low order expansion processes. PROJECT PROJECT AREA KEY TASKS AND COMMENTS NUMBER .001 Evaluation of expansion concepts- a) Choice of tobacco grades for expanded As an extension to Project GRANGE, work will be done using tobacco users. the R&D DIET unit to investigate the interaction between plant position and processing condition in terms of the effects orl chemical degradation and taste and flavour properties. This study will initially be limited to four to six different grades only. (b) Choice of processing conditions for Work in this area will be carried out on the RM experimental tobacco expansion systems. linear tube expander. It will include the optimisation of DIET expansion and the investigation of 'low temperature' APEX expansion. c) Methods of agent recovery from APEX processing. .002 APEX expansion evaluations. A study will be undertaken in conjunction with Harwell to define the process conditions and equipment necessary to recover APEX expansion agents in the most effective and economic manner. The facility of the RM linear tube expander will be used to evaluate different samples of tobacco from BATCo companies to allow them to assess the effect of APEX processing on their own material. ~IKWO 1 WORK AREA: 702.09 SUBJECT: EQUIPMENT AND PROCESS EVALUATION STRATEGIC OBJECTIVE To undertake specific process and equipment developments and evaluations, including the manufacture of cigarettes from processed materials. PROJECT PROJECT AREA KEY TASKS AND COMMENTS NUMBER .001 Support to Production Services. To provide technical 'knots-how' and assist experimental work not covered by specific support to individual operating companies. .002 Process Research Plant The project will be concerned with commissioning and optimising the various modules of the new primary line and introducing further equipment as required. .003 Evaluation of shredded stem utilisation in Assessment of stems from Associate Companies will continue on cigarettes using local stem grades/blends. the new primary line and will include further information on 'downstream' processing. .004 Maximisation of yields in stem production Investigation of the factors affecting yields in the stem operations utilizing stem shredding. process and especially the conditions 'downstream' from stem shredding mill. .005 Evaluation of the use of shredded lamina and It has been established that shredded lamina and small strips small strips in cigarettes. exhibit fill value benefits. Work will be undertaken on sieving methods and on a comparison of shredded lamina and small strips. .006 Machinery Evaluation Samples. To assess tobacco samples prepared on suppliers machines or from BATCo factories, as requested. NMHO I 0 0 CL 0 0 r_ Z 0 0 (D 0 =r 0 0 Cr z 0 Cr CD CD CD WORK AREA: 702.09 SUBJECT: EQUIPMENT AND PROCESS EVALUATION Continued PROJECT NUMBER PROJECT AREA KEY TASKS AND COMMENTS .007 Expansion by steam injection. By the end of 1986 the factors affecting expansion in the HVST will be complete and work can then commence on development of a production version for incorporation in the new line. .008 Optimisaton of pilot scale low capital cost Further work on the evaluation of the 250ky/hour 11VD for both HVO. lamina and stem drying will be continued in 1987. Work done in the 2nd half of 1986 will aid the design of a larger new 11 VD for incorporation into the new R&D primary line in 1987. In particular, the need for a two-stage dryer design for stem will be investigated. .009 Support to PP&D Secondary manufacturing Advice will be given, when requested, on interpretation of section. physical test results, planning of trials etc. Any experi menta V work arising from this will be programmed separately. .900 General preparatory work and planning. This includes all initial activities related to new projects and test preparation as required. H9 ~6H,0 1 WORK AREA: 702.10 SUBJECT: ANALYTICAL METHOD DEVELOPMENT STRATEGIC OBJECTIVE To develop analytical methods and evaluate new equipment and procedures in order to provide an efficient analytical service. PROJECT NUMBER PROJECT AREA .100. Equipment and Method Evaluation .200 Automation KEY TASKS AND COMMENTS New and improved analytical procedures and equipment continue to become available at an increasing rate and level of sophistication. Where they are thought to have significant potential for Southampton or for Operating Company Laboratories they will be investigated; speed, sensitivity, safety, reliability and economy will all be considered before deciding to Introduce a new method. Currently, extraction procedures are being investigated for their use in differentiating between tobacco types. Rapid analysis of additives on paper and board will also be investigated, as will the quantification of XRF data for blend differentiation. The extension of the Laboratory Management System in Laboratory Services Department continues. The Filtrona test station will be linked into the Laboratory Automation System. Automatic data collection will be evaluated on a Model 350 smoking engine, and the possibilities of automatic data collection from all smoking engines will be considered. The conversion of laboratory automation systems to IBM PC's continues. 9 ~ 6 L 0 1 B C WORK AREA: 702.11 SUBJECT: GENERAL SCIENTIFIC SUPPORT STRATEGIC OBJECTIVE To ensure that scientific services within operating Companies are provided with the support required to maintain a high standard relevant to their company operations. PROJECT NUMBER PROJECT AREA .100 International and Specialist Committees .200 Support to Operating Functions KEY TASKS AND COMMENTS To maintain an awareness of events in committees such as TAC, BSI, ISO, CORESTA, etc., in order to ensure that BAT's position is effectively represented and defended. As part of the general support to the business, analyses will be performed and advice will be given to the operating functions. The need for support for Public Affairs Department has increased recently and will probably continue to do so. Events at Chernobyl in 19B6 demonstrate the need to be able to respond quickly in support of Leaf Department. Support for Marketing Department has always been important. Advice to the BATCo Manager Smoking Issues will continue to be given. General support will be covered by this project area, more specific requests will be dealt with as a recoverable task where appropriate. .210 AGP/MGP .300 Liaison and Advice To provide AGP/MGP advice as required. Operating Company Laboratories contact Laboratory Services Department for general support and advice. Such requests for assistance are increasing as more Operating Companies find themselves faced with increasing pressure from Authorities and from consumer demand. WORK AREA: 702.11 SUBJECT: GENERAL SCIENTIFIC SUPPORT Continued PROJECT PROJECT AREA KEY TASKS AND TIME SCALES NUMBER .301 Inter-Laboratory Cross-Check Tests Samples of cigarettes are sent to Operating Company laboratories for analysis approximately twice per. year. Data from the laboratories is analysed and a report issued to participating companies. .302 Standdrd Methods of Analysis A complete review of all standard methods of analysis, including Q.C. methods, will be completed. Further additions or revisions will be sent to Operating Companies as they are prepared. .400 Presentations and Conferences The staff of the R&D Centre are frequently required to make formal and informal presentations of their work both within the Centre and overseas. This requires considerable preparation time and an efficient reprographics service. .500 Visitors R&D Centre receives numerous visitors from Operating Companies during the course of the year. Many of them come for an overview of the work of the Centre to discuss specific technical problems. .600 Flavour Codes The BAT flavour codes are maintained. New codes and de-coding information is provided to authorised persons in Operating Companies as requested. ~J' 9 c (I c 0 0 CL 0 0 r_ 3 (D -h 0 0 CD 0 h U) :r 0 0 E, B Cr z 0 (D 3 Cr WORK AREA: 702.11 SUBJECT: GENERAL SCIENTIFIC SUPPORT Continued PROJECT NUMBER PROJECT AREA .700 Technical Reviews and Visits .800 Training of Operating Company Personnel KEY TASKS AND TIME SCALES Regular reviews of overseas laboratories are important in order to maintain high standards of analytical support in Operating Companies. In principle each laboratory should be visited at least once every three years, with additional~, visits paid as required. Special visits will be made as:" determined by the Operating Companies in conjunction with Territorial Department, Millbank. Training courses will be provided for Operating Company staff as required and agreed by Territorial Department. Millbank. Each course will be designed to suit the individual requirement. WORK AREA: 702.12 SUBJECT: QUALITY ASSURANCE PROCEDURES STRATEGIC OBJECTIVE To ensure that Laboratory Services Department is maintained at the forefront of technology and conforms to the criteria set by some regulatory authorities by providing the necessary trained personnel, documentation and quality assurance systems. PROJECT NUMBER PROJECT AREA KEY TASKS AND TIME SCALES .100 NAMAS Accreditation Many countries are introducing legislation to limit the tar and nicotine values of cigarette products. Some, notably in the Middle East, require certification. In addition there is an increasing number of occasions when "official" values have to be produced. The Brand Analysis section of LSD will seek NAMAS accreditation in order to be able to produce data reports which have official standing. .200 Documentation and Control Correct and efficient documentation is essential. Samples received from Operating Companies frequently arrive without the correct customs documentation and have to be released from the point of entry. All stages of the analyses must be thoroughly documented in order to maintain high standards of analytical integrity. .300 Staff Training Training and re-training is an essential aspect of an y accreditation scheme. The system introduced in 1985 will be maintained and extended. .400 Technical Meetings and Reference A cross-check system with BAT's principle cigarette a er Tests p p suppliers is maintained. Regular meetings are held to ens ure the maintenance of standards. Cigarette samples are exchanged with the Laboratory of the Government Chemist to compare analytical data on cigarettes. 6