From: To: __M R. W. JONES MR. JOSE LIM P VrLI MR. LEE KOK KONG KOK K~01G. MS. JOCELYN NG .rA ~,(V 12 th May 1999 1 now attach the third part of the trilogy received from Canada - Marketing Strategic and Development Plans 1989 - for you to study in turn and then pass back to me for retention, having taken photo- copies if you so wish. Notice as usual the clear-thinking of the Canadians, based as always on understanding of the consumer and foresight in how the market and the brands are likely to shift In the introductory Development Priorities statement it is openly acknowledged that on unbiased forecast will lead to a loss of 1.9 share points over 3 years. Proactive activity on price is seen as the major short term ploy to close the gap. The mid-term ploys are clearly stated as the up-dating of Players, a low delivery project for Players, and a Matinee rationalisationlunification. The tong-term ploys take into account the 1992 ban on conventional launches and the fact that introductions will need to be tightly targetted on small niches in an undynamic market. The volume gap they have to close is well quantified 3 years ahead. The contribution effect is clearly estimated. Signs of clear-headedness over a considerable term. Each project has a one-sentence introduction saying whv it exists. The brief write-up following is based on market knowledge rather than an optimistic aim at a phantom image gap- Notice how Project Apollo is aimed at Export Ultra Lights' Achilles heel, not straight at the competitive brand. Notice how Project Cruise is aimed at a tiny niche on the basis of eventuality. Parallels with B&HSM ? - Notice that Project Day is written up at this early stage even though it will be 2 years until they will be ready to launch. - Notice how Project Monty is aimed solely at the price! discounting niche and at no other. A trade price war will not force the Canadians to debase existing brands, beC3use Monty will be ready. (-,4 2/- BATCO CONFIDENTIAL- CATEGORY 1: MINNEsoTA TOBACCO Lrr1GATiON BATCO document for Province of BritiSh Columbia 2 November 1999 Page 2. Notice how Projects Spur and Trident acknowledge develop- ing weaknesses in Players very early in the day. Above all, please note (as with the Trademark and -Brand Strategies document circulated earlier) how a brief, well written and early statement of development priorities by Marketing department becomes the Company's working document and not just the department's. In parallel with the Trademark/Brand Strategies 1990 document which JL is taking to readiness by the end of November 1989, 1 should like LKK to produce a simultaneous Development Plans 1990 document. JL and JN will have inputs to make, and the brand mapping exercise will be vital to our project list. I envi- sage us having only about 5 projects to write up at that time, but I do warn that they must not all be based on image and price gaps; sensory considerations will also play a part. IQL R. W. JONES Enc. R WJ/abr Lr. Cr BATCO CONFIDENTIAL- CATEGORY 1: MINNEsoTA TOBACCO LITIGATION BATCo document for Province of BritiSh Columbia 2 November 1999