RESTRICTED TOBACCO DIVISION BOARD OF MANAGEMENT 24 th/26th October 1979 Present: Mr. Mr. Mr. Mr. Mr. Mr. Mr. Mr. Mr. Mr. P. C. 1. E. D. N. M. R. R. P. Sheehy (Chairman) Stewart Lockhart D. Bluett A. Bruell Dunbar Goddard Marjoram Olsen Pritchard Wright H. B. A. S. W. W. V. J. L. In attendance: Mr. B. G. Pearson (Secretary) Mr. B. D. Bramley G.48 F7ANNING Key area planning papers were d4scussed. Amended sections used in guidelines t~: companies will be subm-'tted to the TDB in Januarv 1980. Other points that arose zut of the discuss-'ons were:- Difficult economic cond'z'ons are expecte-: in mcst countries, especially next year, and the likely consequences must be borne in mind in all planning aspects. 2. Future papers should include a more detailed study of the strengths and weaknesses cf the szrategies of c=mpetitors. There was discussion of -he accuracy of forecasts in t'-,e Market Expansion paper. --Ds will check each company's forecasts and will provide ficures to Marketing, taking into account such factors as: previous degree of accuracy of each company; sensitivities to success or failure o-14: new brands; companies with static or declining volume or market share. TDs must then be prepared to explain any differences between these forecasts and t:,e statistical forecasts prepared by Marketing Department. TDs will take similar action regarding competition figures. 4. The slowing of volume gr:~wth emphasises that the primary marketing thrust must continue to be market share and the quality of that share. 5. The Board cannot accept the forecast situation of a decline in group volume growt*-. to that of total market arowth, i.e. group overall market share to remain static. iDs will investlzaate marketing factors whi ch are forecast QPJ to cause this. C) C) ~-n ~--4 BATCo document for Province of British Columbia 28 October 1999 - 2 - 6. The Market Expansion paper will give more emphasis to bold leadership in marketing strategies with consequently a reduction in reacting to competition. 7. The Philip Morris rate of growth may be slowing but is still forecast to be double that of BAT. Mr. Wright will analyse P.M. and other international competition by countries. B. USA export market growth must at least match that of competition. 9. To assist consideration of future marketing investment decisions, Mr. Wright will arrange for an analysis of overall expnditure on new brands, and the possible effect on overall volume and profits if that money had been spent on existing brands. 10. Recent developments in brand management structure have led in some countries to delegation of brand strategy. There must be commitment by top general management io, be involved. in all important proposals at an early stage and tc take important marketing decisions. 1'-. Mr. Bruell will studv and make proposals regarding t-e succestion of combining Millbank an~ Woking IBUs at Vic,, _i n C . 12. The development of an international U.5 :. full-flavour brand wculd need a long time and large expenciture. As reCards development in Europe, Division HQ may be willing t= scce=-, lower - royalties, but che profits and to waive ma-In supcort must be financed by the European companies and be c:~rcentrated on 2-3 brands: also the present of the Kent licence must not affect decisLons. 12 . 7he cable of low delivery trends (Appendix V! cz~ the mtarketi.~a oaper) will be produced again to the next TDB -'- i the m c-ing arcer redefinition of lcw delivery segment b-.., countries. 14. 77'..s title "Smoking and Health" has been chanaed to "Z:7:.,k_-*!7c Issues". 15. TDs will send the complete Smoking Issues booklet to ali' Nc. 'Is. The assumptions will have to be explained to t"ose who have not received them previously. I-'. Trying to sustain the social acceptability of smoking wl.~_' cost money and efforts will have to continue over an ex"ended period. Public Affairs Department has recently been strengthened but it should be possible to pass the wcrk out to companies within a few years. 17. Ccurtesy campaigns can assist in building an image of responsibility. Companies will be advised to take the lead in initiating such campaigns, either by themselves or by the industry. Mr. Wright will consider whether brana or .nouse names can be used in such campaigns. 12. The rate of return on funds employed must be improved LN an-4 assez productivity must be a major consideration in (Z:) nlans.. C) Lrl CY\ 1 \J BATCo document for Province of British Columbia 28 October 1999 3 19. The target of 10% annual real growth in Trading Profit is not forecast to be achieved, if BAT (UK&E) is exi-6luded, but is sufficiently ndar to be achievable. However, growth will be 6rom a lower base because of the 1979 decline; also the grow--h is dependent on the first two years and on a few companies. TDs will ensure all company managements understand the necessity for a real growth in profits. 20. Divisional expectation of cash flow will be remittance of 100% of BAT's share of PAT after retentions to cover inflation. This expectation can be modified, for example where a company can show a need for further retentions, but even then, in order to assist BAT Industries, ACT problem, consideration will be given to remittance to UK and lending out again as necessary. 21. Millbank expenses are forecast to increase faster than .income and immediate action is required. Mr. Stewart Lockhart will di-c=uss with Directors and formulate an action plan. 22. A procedure is required for assessing the actual results of investments against the results planned e.g. an audit of performance of machinery against claims made. One suggesrion was for :he company concerned to be given a copy of the MCP and asked to renor-t. say, six moLlhs after the machinery was installed. It was a-greed that a trial should be made of a few relativelv simole cases. The Secretary will extract a few sa7,ole MCPs from -2-3 years ago and TDs will ask t-.=- companies concerned to carry out a simple audit of the key elements which were quoted to justify zhe investment e.g. we_:='nt savings. 2'. Mr. ;',Iar-.-.)ram will review and make recommendations on fuzure czerations in Cyprus in the 11ch-1 of the AC-_ problem. 24. in view of a possible renewal of interest in tobacco substit-.::es. Mr. Pritc'nard' will check the developmenz pcsizicn of Batflake and will make recommendations imis~-1980 at the 1_=stest. 25. Mr. =.-itchard w-,11- consider wider distribution of summarieS of R&D recor-_S from both G:"&DC and from CAC companles. 26. TDs will enccu-"ace companies to adopt wider use :4-F computer techniques in cigarette design. 27. Mr. =ritchard will submit a note on leaf stock durazions, distincl_'ishing between flavour and filler tobaccos. 28. Mr. Pritchard will circulate a note on the const itu tion and role of the Leaf Steering Committee. 29. Production Department are investigating underlying reasons for variations in efficiencies between companies. 30. Mr. Pritchard will examine the economics of increasing machine speeds by re-building Mk 8s rather than buying M]k 9 s .The came might apply to HLPs. 31. Mr. Pritchard will linves-ligate control of machinerv U4 spares by use of data processIng, where it is believed we are behind compet-4 .clor. C:) C:) Qn (_114 N) BATCo document for Province of British Columbia 28 October 1999 - 4 - 32. Mr. Pritchard will investigate the possibility of obtaining commissions by BWT placing Molins machinery orders through Millbank. 33. It is likely that within a few years there may be only three secondary machinery manufacturers: Molins, Hauni and Sasib. 34. There is a strategy to encourage at least two suppliers of each of the important types of process machinery. Future papers will list which are the two suppliers in each segment and what is the present stage of development in each case. 35. Future Production Advisers may have to be recruited, or possibly transferred from R&D, and be men with technical ability and able to appreciate new technology instead of men witli long tobacco experience. 36. Expanding volume requirements needing machinery investment should be taken as a better opportunity to improve people productivity, rather than in static or declining volume situations. 37. "Energy Management" is a new key area paper. The intention is to give a lead to companies to adopt the attitu~- and discipline necessary for both immediate action and lorger term plans for enetgy conservation, without the employment of extra people although with local consultants where necessary. All companies should carry cut an audit of ener=y usace and cost and thereafter energy should be included as a component of productivity in company plans. The head of Production Planning, when recruited, will coordinate all energy issues; in the me-antime. ac"on will be take.n by territorial teams and coordination will be through-. ~he Ch4ef Engineer. 38. Information systems within companies is a matter for their decision provided the interface -.-iith Millbark is satisfac--ory. MSD in Millbank should assist Millbank users and be concerned with the interfaces w1th companies but is not ccrserned with internal operations of companies. 39. T-s Millbank information handlinc study wIll be ccnfined to Direc,:ors, coordinators and heads of departments only in the exploratory study before further consideration is given to extending the study. 40. Directors will pay attention to formal training as well as development experience of both GMs and identified candidabr-, Mr. Dunbar will arrange to circulate the ICPs for GMs to all Directors. 41. There appears to be a tendency for management recruited young tc reach the top and for specialists recruited later to stay in their specialisation. When specialists are recruited in future,criteria should include GM and cross- functioral potential. 42. In many companies a longer term approach is required in industrial relations which should be planned on at least five year time scale. CD 43. The Public Relations paper contains many zol.-cies C:) and the3a will now be converted into strategies. Next C) vear's --sPer should report on progress and should also include _z section on the PR profiles of comper-itors. BATCo document for Province of BritiSh Columbia 28 October 1999