B.A.T intIST2---s GZOUP SnAncr R37M 1991 1. Introduction 1.1 It has been agr-!,ed previously that in order to satisfy shareholders, B.A.: Industries' primary objective should be to provide an above-iverage return on their Lavest=ent in the ccmpany's shares through dividends and capital growth which can be sustained o-jer the medium and long term future. 1.2 The current straze.-7 is to achieve this by concentrating on pursuin; growth '-- Tobacco and FLaaacial Services, building an the Group's wor_'_,;-.;ide strengths and establishing leadership positions in prof!table growth markets within these two sectors. 1.3 The purpose of t:e strategy review is to assess the Group's curreat per.-or=a==e and prospects in relation to the objectives and to rec=men~i:- (a) The priori--fes for the action required to achieve a more effective --plementarioa of existing strategies. (b) Any new which it is believed should be taken to improve :he chances of meeting the objectives or to resolve &=-. outstanding issues identified in the review. 1.4 If the conclusic=s from this review are accepted, they will be reflected in Guilelines which will be presented for approval at the next Board zetting, outlining priorities for action In operating Groups and in Central teams or departments responsible for implementing specific recommendations. 1.5 The Guidelines s;-culd be reflected in the Operating Group Plans for 1992-1996. Mese plans will be discussed by the CPC and presented to the Board in the usual way in Januar7/February. 1.6 Ahead of this, the Operating Groups will be asked to produce outlLae. plans far discussion by the CPC in October, in order that the scrategiles on which they are based can be agreed. 1.7 A consolidation &=d review of these previews will be presented tathe Board in Sovember. 1.8 The sections of the current review are:- - Summar7 amd-Coaclusions (pages 2-6) - Economic Marke t Assuopcions (page 7) - B.A.T Industries' Objectives and Strategies (pages 8-9) U7 Key Strategic Is,!pues (pages 10-11) 4= Tobacco/Other Conimercial Activities (pages 12-18) C__ 7 Fican cial 5e-_-vi ces (pages 19-27) CD . - Associates - Other Stra:agic Opt-'oas/Issues BATCO CONFIDENTIAL - CATEG-CRY 1: MINNESOTA TOBACCO LITIC;ATTON. BATCo document for Province of BritiSh Columbia 26 October 1999 2. Sum=ar- and Conclusions 2.1 The purpose of this rritew is -: 7ecommend priorities for action to enable B.A.7 '-nduscries to 7-.ee: ~:s objective to satisfy shareholders :'-at irwest=z-7.: la the cocoany is being managed in the best -.;a, possl_-.~e. B.A.7 Industries' Objectives 2.2 The primar-r o~ieccive for B.A.: :ndustries has been expressed previously as a requizameac r: -;-.ovide shareholders with an above-average returz in their -=,est=ent through dividends and capital gro.r~,*. In =_~er -.3 '-Z,;i the capability to provide this, the ai-a has !:eez to a:*-ieve s-.:-=-__=_4ned growth in Earnings per Share at 15Z p.a. 2.3 Taking into attounc :-a resul:- for 1990, It is suggested that there is aow att addi:--':)nal rec. to achieve a rapid rec3very In profits in 1991-1992 in or~_a: to maintain coniidence. There should also be an a-4= to avol.~ variations in profits on the scale experienced be:-.;een 1989 =_=4 1990. 1 : is also suggeste,4 that, =""riom to providing above-average returns, B.A.-. Indusz=ies must show that there are no alzar-aacive strategies -hizh would provide a better return for shareholders. Objectives Criteria used in the Rey----v There is now some dou'oc as tz -.~'ether the 15% p.a. EPS growth target is still app-.-.priate. 7he reduced prospects for US growth in the market as a -hole may =ean that above-average performance can be achieved at i--wer rates of growth. In via. of this, the main criteria used i= this reiew have been qualitative rather than quantitative. L.6 The underlying assumption is tzac B.A.T Industries will be able to provide a return whi:'h will sat-'sfy shareholders through a strategy based on maintaining a strong z--mpetitive position in the glo'bal Tobacco market and becoming established in leadership positions in selected Financial Ser-rices markets, concentrating initially on the U-K and North America but subse:---eurly expanding into the rest of Europe and the Far East. 2.7 Starting froo this base, the zz-4-terion that has been used to evaluate the Grouo's current --erformance and strategies has been the degree o: success likely be achieved in:- (a) Establishing and maiatal:izzig the rea 'uired leadership positions in :obacco anz Financial Services. (b) Being aile to achieve a zaoid recoverl in profits in 199i-i992. (c) excessive vulne:-abilit-, to factors outside the Group ,Tnizh could `2-:e a siz:~~.:-_cant afrec: on ?rofits able --: sno- thaz =ere are no alzer=ative szratagJes could _-:er -i ;iz7::.-.'can-_1v better recurn t.- BATCO CONFIDENTIAL - CATEGORY 1: N111,NF50TA TOBACCO LITIGATION. C:) CD BATCo document for Province of British Columbia 26 October 1999 7 obaz=2 ;, c=nc'us~on from the rerjew cf t~ie Group's Tobacco '_-usinesses is --'.-.a: the assumption t.nac the market Is cauable of 3 fze:4=g ex=eUenc returns still re=a~-:ts valid. There also ao;ea; to be reasonable oucortunities for growth through .azraased penetration of the For=er monopoly markets, Izitiall," zhriugh exDor:s bur-, in the locger :a=, through investment in ,ithin the markets cortcerned. Strength in :=ta7nat'_:na_ 3rands will be the ke, to comoeritive capazilit-~ :.? -ie -1zoup is achieving significant suzzess in expanding ex?or-_s :o C*h_;ia an_~ else-here. However, 1: is stilL losing =arker shara in man-, of these wt-,,ort markets and there are also ad-;erse share trends in other key markecs and carke: se-Pencs . Ot"'er charac :!!r4 s tics of :he current Derfor--ance and ;.-ospec:s are -,ida d_`spar*_'::-.eS in the profitatili:7 of ditfferez: markets an~ a ni;- ~agrae of sensitivity to :`e price assu=n-_i.-=s for :ae us do=e-s:i= market and to the forecasts for China. Failuzes In either of chase could have a very s-_'gnificant effect on tne resul:s for :*-e Group as a ~101e- Bro,,u & Will-la=son Current res.!:s for Brown Willia=son suggest that both the short-term and long-term forecasts for this company may be az ris,c and a priority for action will be to ensure the best ible poss. results for the company. Other TobLacco Strategies Other priorities for action are the continuing programmes to build the competitive strength in International Brands, to improve incza-Group, co-operation in marketing and product sourcing and to invest for the medi-m term in new markets. There is also continuing emphasis on management training and de,~,elopmenc and on disposing of other commercial activities in o:-er to focus the Group's available financ4al and za=agemeat re;otxce an developing the Tobacco business. Wh~_le no change is suggested to these priorities, tnere could be me riz in giving added emphasis to improving the compecitive position of International Brands by product and process design. I: is also suggested that more emphasis should be given to action to i=iprove the quality of caaagement recrui`t=ent. A specific opport-uni--y for expansion which is suggesteci for izz:eased e=phasis is Leaf Exports. CD CD A.cq~lsitlon Strategy CD X_ has not been excluded as a me_a,~s for bu_~_ding on c =eti:lve szzengch or .-3z accelerating gr-.vch. Hciever, t.-.e -r:zic strategy is to be prepared to raac: pos~.t_-`.ely to any ac:-.:;$~"ion 3,joorturnizy that may arise ratner than -,ursuiag C. 0quent ough this route. 7~~e7e is no evide=~ to sugges: 4 S be C`aaged. BATCO CO\FIDENTLAL - C.XTEGORY 1: NIINNE~OT.-~ TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 :r. view of tne vu_:.er3._-1i_'_i:_ to Doorer -than expecced performance '-I the US domestic =ar.,ac and exports generally, a further main prLo_-_-.,i for ac--j-3= ii= is reommended is to study where there is most le,ierage for _~=-.jrjving short-term and loag---e= perfor-mancL both within these actiitlles and more generally (e.g. a increase in Souza would! result in an St upgrade in the profits for Tobaczo overa-1 '1995'- This may result in some change to the relacive given to prof.Z improvement and gro.r` respec:ively --ne Tcbacz:~ sector. ?i=ancial Services k first conc7uslon --,r :inanzial Ser,icas is tna: the origina_* assu=?cLons regar:::.:ii tne potentlal for rapid profits growth -Itnin t'-is sector may =eec to be _`owngraded- Ro,e~er, with the possible exception of UK _--nera: '-as--irance and Canada Trust, there is no evidence to suggesz. chat tne Group's businesses do not still have the capabil_`:7 tc abov e-ave rage, self-funded pro::-ins glowth. Foze=ciaL for Rxnawior C-verseas e,4 --ere is also no 7tderice zo suggest that --here is a ne or a in the a3reed strategy to coacen:raza firs: on ex-panding te UK and North be-ore considering opportuni t or as f=:her expasion the re;c of Eurz;pe and the Far East. Zagle Star Thera must be some concern about the fcrecascs for Eagle Star and a firs-- priori:7 must be to ensure that these forecasts are achieved both in the short and long-taro. Canada Trust 2.19 The poor results 1990 must also be a cause for concern In- Canada Trust and, in the absence of a strategic ;!an, there must be some uzcerzaiaty about zhe forecasts for this activity. This umcertaiat7 should be resolved when Imasco forward the CT Financial plan which has beea promised for mid-1991. Strategic Issues for Financial Ser7ices Z:0 Key issues for c-e Group's ~'inancial Services activities are the ne--d:- (a) To react pos':",rey and decisively to the increased pressures on profi:a-,L'_-_':v whic- is evident in all the Crouo's markecs. To reduce :7~.z degree of vulnerabiliz-F to variations in profits due to the UK insurance cycla and to variations - in che scoc- market affecting che unrealised element of investment ~_:tcome. Z 7o resol,ie :-e uncer--aiaties about :,e at::ac:.-.,eness --c ---.a ,3 :-ouo of ::-.e '_-K Generai Insurance broaden --e d-str-.burion -7or DunDar- 7,) deta=:.ne :'%a :i-o-u-j's businesses shoul~i a-'- to be North A=erilca and, -altimaze-'. BATCO CONF1DFN'TTAL - CATECORY 1: MINNESOTA TOBACCO LITIGATION. CD BATCo document for Province of British Columbia 26 October 1999 ?ziorizies for Lctton Re~-'Iec:ing these ~-ssues, i: 4-s sugges:ed that --~,e Gu-,del--'zes for :he Gzouu's Fl.-,~'-al Set-.-.ce~ aczi-.-'---'-es should laclude the foll zwing pr:.or--:-es for ac::'-on:- -or Cz=-zarias;- ':abil;:-.-, concentraing on o .;-;g:ade prof under,riti=g anc~ expense ratios. 3 ;;.grade :he effac:ive=ess of !.:. systems. (b) Allied :unoar:- .3 a:;ooinc a rew Ch~-e-` --x e c u re zr.. the 1oMger-:e= st:rategy for ex--ead~=g d~z:r~~-utfoa- (c) ---r Eaz'-e Star:- 'ro as:abl.-~s-n e--:fecz'-ve ~--nzrol and risk =anag=ent. compLece --he rarionalisation of the Overseas cenazal busi=esses. (d, "or 'Far--e:s:- -i4tv. To increase A2ency sales force producci . . - To consolidate Life operations manage=enz. - To agree plans for expazsion by acquisition. Z.ZZ Priz:--'ties for action at the Centre are to:- (a) Agree plazs to develop further the Group's distribution capability for both Life and General Insurance in the UK. (b) Agree measures to minimise the impact of large varlazions La the renorted results of the UK General Insurance business and re-evaluate the attractiveness to the Group of this market. (c' Identi!y the elements of long term straregies for Continental Eurape and the Far East and pursue specific opportun-':ies as they arise. (-n d, agree an(i implement an improved Grou?-wide t:a~niz; and managemen: development progra=me for Financial Ser--ices subsidiaries. CZ) X.I. !,s :~,e Tobacco businesses, it may be felt tna: this case of r1 j Ltem should be exzanded to c::rsider -,,la-, add--':'-ora- acz:'-o7. (-N sh:,'-' be raken to az:-act the best young managers to tne CY, 13 ATCO CONFIDENTIAL - CATEGORY 1: MINNESOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 A. problem in. Cne past has been -nac ::-.e Group' s Assoc-,aced companies have wisned to strategies involving direc:-4ons of diversificac-on d_4."erenc fr= thcse -'or the rest of the Group. In general, tnese have --anded to be relatively value to B.A.T tridustr4es anci have di=in_s1hec the o; the tavestmen: in tne Assoc-'.i:ed c=pany. Dividend yields have also been lower than 3.A.- Industries would wis~i and the degree of influence ,Inich c,)uld be e~ter-_ed on this and on the overall szrareg-, or the cor-par-, conce:'ned has been limited. :.:-t -its problem has been reso--.e--; the case of Amam-11 and Sk.aadinavisk by effac:~_vel:.- axc~ang-_':i; the i=es=en-- in tne company as a wnoLe far an 4---craased ;~ r:~)orzto% of its tobacco business. :7. v4ew of :he xa: -;:ospec-s for the non-Tabaczc activities im :zasco az~ :7-., :-is oz::--'on may be worth pursuing in either or bo:.- cas,~s. cozz-asions k -rst genecal conc-us-'oa -a B.A.T industries' strategy to concentrate the Gro-,;-j's resources in pursuing growth in Tobacco and Fizancial scil-2. appears to be val-:!. Ho.ever, to maintain the market's confidence, it will be necessary to ac-Jeve a rapid recover-? in profits in 1991-1-992. The current results from Brown i Will _iamson and Eagle Star suggest that this could be at :4-sk. In addition, they also raise concerns about the longer-term forecasts for these two coapanies - Z.-_2 :t is suggested that the highes-. priority for the Group must be to ensure that :he perfor--aace of these companies comes as close as possible to rhe levels forecast in their plans. At the same time, however, ;rioriry also needs to be given to identif7ing those areas of the Group Im. which there is most leverage for improving profits to compensate for any shortfalls both in 1991-1992 and longer term. 2-22 Amother issue, which it has not been. possible to deal with fully in the paper, is the extent to which B.A.T I.dustries can have confidence chat there are no al--arnative strategies which could offer a signlflcantly better re--ur-n to shareholders. 2 The studies to establish where there is most leverage for improving profits may -ell suggest possible options which are outside the range o4 the current strategies being pursued by B.A.T Industries. However, it may s:4-11_be worth setting up a separate study ith specific terms of_rerecence to consider the CD Imulicarions of pursuing radicaLly di:ferent strategies designed CD to aximise sha:-2holder vaue. Even a negative outcome 'i1 be al this project -jouLd s:- useful in providing addition vallda:_,on far ::ie sz:ate-: .es :-ar-e:::!-.- being pLLrsued. BATCO CONFIDENTIAL - CATEGORY 1: :%1INN"ESOT.-k TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 --:r mac-ra-economiz ass--.)rious whiz-h have been agreed-~ th e by a r = for use as bac.-2~nund to c~is review are as Recover:, ~r3m -.he current slowdown 1-1 economic gr3.z.1 -s expec:e,-~ to be ~esisrant and, esoec-'ally in the '.S aad may be =--il 1992. However, the med-4--c term prospects (zo L995) are for raasona'c' e rates o--' -rswth with Japan and the key Far 7as: ca=zries likel-, to re=ain the fas:est--,roving economies. There be co=tin.ing proble=s *n t-e USSR &a-4 -urope wnere a f-.;'-l recovery is not expected u:::'--' the .iddle --f the da--ade. inceres: rates are genera'-ly ex?ez:ad to ease, e-xce-,: In jhere :here may be some '=crease or: cI=I:.."X:: ':=tes. -::-'-a::4on is ex;)ec--ed :3 moderate in z=untr4es '-z cou-z :a=aln a problem in Ls:~-a America. '.5 Dollar -'s expe--:ad to strengthen against and :-e --o=-jare-; r-:n its average 1990 value. 7-There coul also be a s-:ran,---hen-'=g against the Yen. --rnin3s per saare fo: leading UK companies ill gr:n; only 3-1y in 199'- and afzer faster growth in 1992 will settle ba--", -z a gro-th rare arcuz--; 7% p.a. :zestzenc ra:,-,r-.s are likely to be lower in the 1990s than 4:: ::::e 1980S. 7 ersona.1 Lines General insurance and T.L-fe premiums arze likely :o -::crease faster than GD?. However, profit margins are like! to -e under pressure, especially in the UK General mark&--. UK Li f a a-so grow more slowly than in the 1980s. ::;arecte cocs=?tion continue to fall in the developed -world but tac:eases in the developing coumaries, and especiall-, -ill result in a modest IZ-1.5-. p.a. rare of growth for :-e world overall. --ere vill be contiau4=3 opportunities for ?rivate Sector j.3ac=o companies to -=crease share in the former monopoly =ar'-e-.s and Iazernac'ozal Brands will con.,--'nue to acn-'eve sbove-a~erage growth. --e induscrv ~s exz)ec::2; to continue its successful -~-~--ence LM -T;ainst product liabilizv litigation. Pr--fic margins and :-a:urns will stay hij~. especially in the US, despite conrin-.;-4ng -72SSUre on r4,e lndus~r--- through higher taxes and izz-aasec -zsc-:.C~ions b-jrLi ori c-e right to smoke and on ad-774-sing. ~or econo=i-c recover--- (whi'l- =a-.- i;ncerza:.rzies a -2 :he rate of :-2 delayed) aa-~ r-.e poSsibility of a Labot;:- Gover=en:: in tne though: :o rel~ul-2 so ecift: BATCO C-DNFIDENTIAL - CATEGORY 1: NIINNESOT.~k TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 4 . B.1.7 Industries' Obiecri-7es and Strace2ies If B.A.T Industries Is to sur,--ve as an iadepen~e=c th company must satis.-7 sharenolaeLs that i,. is able tc provide a bectzr return on cheir invesc=enc than could '~e ;r3vtdet by any alternative zanagemenc. Quantitative Objecti,7es 4.2 In the past, the requiremen: -.o satisfy sharenolders has beer. expressed as an objeccive to provide an 'above-average' return an their shar2s. Based on tne expected per--;---aace of co,mparacor companies, it has been escimazed :hat to ha-;e the capability to provide this recurn, the Group =ee-ds :-- ac*-ieve -4 -rowt- ii pef Share (7-?S) at 11--Z -j.a. sustaine 3 S4a:e las: year, however, --he expectations for --?S growth in the markec as a whole have been -educed and, as a result, i:_may be possible to achieve above-average perfor--azae a-- races o: growth lo,,er than 15Z c.a. Thus the cuancitative tar gets derived from the recu`r-~-enc to deli,e7 13Z p.a. E?s =ay row .De too h igh The danger o" setting tar7ez-s tnat are too h-"gh is chat they may induce 'shorz-termis.' and the rejection. of good L::ves=enr-s offerim; a reasonable but nor- ourscaading rat-arn. 4.1z To avoid this danger, the criteria used in evaluaziag the Group's strategies in the current review have been qualitative. Qualitative Objectives 4.6 It is believed that B.A.T Industries cam achieve a level of perfor=amce that will satisfy shareholders over the long-term through concentraing its resources on Tobacco and F17.ancial Services and:- (a) Eszablishing a global position of competitive advantage in Tobacco, enabling the Group to earn high returns and ac~--'eve 5Z p.a. vol"-e growth through i---aroved =arker penetration. (b) Es:ablishing a leadership positior in ?rofi:able growth markets in Financial Ser-iices, concentrating first on the UK and Normh America but subsequently expanding elsewhere in Europe and then worldwide. '.7 There is also a requirement chat the progression of profits should be reasonably smooch and, for this reason, another inDorzan: objective is thaz t-e results should have l-'=Lced Ln vulnerabillt~r to factors outside the control of the Grouo. CD 0'\ 13 ATCO CONFIDENTIAL - CATEGORY 1: Nil-NNESOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 Shorm-'ex-i CbJective3 .3 Following the dont-.ir7~ in profLzs in 1990, Z" 'e:e is also a short-term req,ir~men: :0 restore cozfidenc~ through rap~__~ in 1991-992. Al:eraacllve Strategies her 'accor leeds :-, be ta'-en account Is t-a: even An o c. if a company acn-a7es EPS r3wch which meets the 'above-average targec, it may still be vulnerable to a bid ;--f it can be sho;.-n hat an alterna:~_,e sz-a:a2y ould -1 provide a ~ezzer to sharaholaers. '.'C 'Ehis ts reflected in che ob4ec:ives to ensure that the mar*ket; value of B.A.7 :=z;ustries never falls below 857 of the break---,z va',ue of the Grou:. Fowever, although this bakes into account one possible aLter-aacive strategy, I: is be!-'eved that B.A.: Industries shou__~ have a objective that on alcar-natie stra:e-,-! should -,-e7 a s_g7,:.::.canr_'y better prospect :or snareho Iders. Crfzeria used in the Re~iev In sumcary, the key cr4 zaria agai~s:: which tne Group's straze-zles have been :zeasured In this review are to:- (a) Be escabl_`3'-e-_4 as a ;,orldwide leader in 7obacca. (b) '_:a-~e a lea_~_`ag position in profitable growth war-kets -Laaacial Services. Cc) Avoid excessive vulnerability to factors outside the Group's cc=:,:nl. (d) ~Achieve a rapid recover to profits in 1991-1992. (e) 7-r-sure cha: there are no alternative strategies offe:4-ag si3nificaa:17 better prospects for shareholders. In considering the priorities for action to achieve these objectives, partizulac emphasis has been given to identi-7'=& chose actions which will have most leverage in enabling B.A.7 Indus:ries to acnieve its objectives. Lr, BATCO CONFIDENTIAL - C.NTEGORY 1: NTINNtSOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 B.A.: :adustries' Straceqies e~rzra anaLysing the to which exi3cing plans are 11`1-cel-, to .eec :-a Group's objec:1-les, ft may be helpful to restate th e rac_'cnale for the ~;ro.o'3 s:rategy. 3.A.7 :ndstrles' str,~-.e3y is to pursue growth in 7obacco and -Inanzial Services -A:h par-.11cular emphasis on markets In the Sor::h AcLan:~.= region but also seeking opporz-ities to expand tn the Far Easn and Easzern Zuroue. 1 =~-strial Strategies 3 ecause of the for tncreased penetration oE --he f3 r-er monopoly market3, -o"acco still has a potent.1-al flor aro,-tn. '4 ilia is may not be enot;; -- to support above-avera3e pr3f_'t3 r ; -.:- ess itself over the long t 7 ~ Ln. the Tobacco bus--'.-. er=, --he hi;h racuzns available ta this sector enable the businesses zo support 3 vera' Group profits gr3,,cn ac the required rate throug" ;ravidlng - -as, i ~:r investment in other activities. 7 iere are also additilonaL op?orcunities for shorz-te= e3rnings ~r3~c" through pro,zi: Lnpr~:-jement in Tobacco. 71 ain,.ainin& long-tzr-, abcve-average E?S growth depends an -*nves:=encs 6hich ar.- -.e=selves capable of self-!unded gr-:~th a: c'-is rate. This was a key criterion for choosing Financial Other criteria .--re that:- (a) -Mie sector o.zfers good opportunities for growth through direct expansion and through e~xtension into new geographical areas or complementar-7 activities. B.A.T Industries has the skills necessary to add value to the businesses. The financial scre.gths of B.A.T Industriess. will be helpful ta enabling the Financial Services businesses to achieve their full pocentlal. Geogr aphical Strategies Geographically, the Group has worldwide strengths ia Tobaczo but has a ;otential weakmess in that a significant proportion a; ~obaczo profits are earned ia developing countries where political and economic instabili:,.r and remittance problems reduce the qualit- a' these earnings. -12 As a result, it was agreed that the Group should a!:: t:) increase the ;roporcion of its profits derived from relatively stable parts 0 ~ the world from whi=h profits can be rezitted freely by ' c;nceacracing expansion in these geographical areas. (-r, '~-_ as further a3zeed that although economic growth was expected to te most rapid in the Far East, entry to these markets was likely to `e di-ftcult and, as a consequence, expansion should be ~oncencrated first in the :,*orth Atlantic region (';orch America and -o mo s t -g _i: pe) where B.A.T :n_~ustries could easily tu:_!~! on existt..., i:r~,zths. -.As also noted tna: '7ecauie of the Group's AC7 ;os'_:!on. CID UK profi:s ---;o~Ldl the added benef'.: --- a:zractllng a BATCO CONFIDENTIAL - CATEGORY 1: MINNESOTA TOBACCO LITTGAT10.1;. BATCo document for Province of British Columbia 26 October 1999 5. Ke~ Issues 5. '_ ne Grouo F_'=anciaL `zzecasr pre,enzed to te Board izz Tune sno-.;ed E at 13~' -a. However, ever. fr--= 1989 to 199, p though chis is below the tar;ec ra=a of 15Z p.a. , it snould sr--4'--' be suffia-'a= -to provide 'azcre-average' perfor--ance. ;.z 7ha foracas: also showed ranid gr:vch in 1991 (127Z" an--; 1992 (42,~', by wh- z:-. t"me --?S was -orecas: ~o be 20-67 above :he level azhieved I= 1939. 5.3 I.-h--e it oe questioned; .-he:-er --he race of reco,.e::.. be S'f~ic`e-: :3 sac_'s_-*-7 the marke-_, the =ore cr4r~z~_' _- -,;es-.4_::a ma, be the deg:ae of coafidence r"-ar can be placed in both the sr.o::_te= a=d lozg-zerm forecas:S. 5.~ 7ie -nancil_ Forecast paper ".,e seas I-.1vi:-, of the olel:al'. forecast to the level- and pazzarn of results --zom Eagle Sta: and z :: is imDc:-:a= :o no:a, howeer, :-.at the forecasts a-so deoend an cnallenzimz assumn:ions about --'-e levels of perfo=aare that -:.!l be ac~-_'eed elsewnere 4.:-. t.- eG:ozD. 5 6 Fo- Tobacco, proi`ts growth o--' p.a. is forecas= over the f~va -ears to 1990 to 1995 whila ze-_ zurnovez increases by 9.5. p.a. and sales vol=e by on-17 2.8Z p.a. (which is st4-'--" better than the 0.3;: p.a. achieved from to 3 . 7 Hargins whtz` improved from 9.-'.' in 1986 to 11.6t in but ,-h'z'- then bell back to 10-87 In '1990, are forecast tz Improve to 14.2,-. by 1995. 5.8 Fo: Financial Ser-vices, premium gro-,th in the Non-Life bus'nesses is forecast to be 10.1-' p.a. fzom 1989 to 1996 while prof4ts inc:sase by 10.8Z, with a rapid recovery from the low point (loss) in 1990, based on Improvements in both underwriting and t--est--enz performance. 5.9 Ufe business is forecast to show a 14.8t p.a. increase in prof_~cs f-:c= a 13.27 p.a. increase In premium income. 5 3 ':hese forecasts will be particularly difficult to achieve in the ces:Lng ope:azing environment ex-nected in the 1990s. I.-. :he analsis hich follows, therefore, particular anchasis nas been giea to the key sr-aregies which must be successful if level c-- performance Is to be achieved. Lrl 7 _=-.nasis has also been given to consider4ag additiona- action (Z) 3 ight be taken to accelerate profits growth or =oensace :-^r anv shorzfallls in pec~or=ance, concenz-acizg on :-:s-i a:::L:ns high a-ppeac :~ o"zr --he --j3s-- leverage. BATCO CO'~FIDENTIAL - CATFGORY 1: NIINNESOT.-k TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 6. Tobacco and Other Co-erc-lal Ati--zies 3.1.7 Ir-dustries' Objective3 -he Group's objec:lve ;or it-3 -.-ooacao activities reflect the r e.:,uiremenc :har- 11: shouLd be a source of profits growth to its 0-.;-, right ar,--' shov-Ld also pr-.,4-,-4e sur?lus cash for Izvestmeac I:-. oz"er aczi,.-_-_ies I-- ocner r-- pr:)7~_de the additional growth to enable B.A.7 :=_`ust:,_es as a whole to achieve above-avera3e rates o-: E-25 g7-j.tt. 6 2 7%-s will be achle~ie(i ens-4ri=z rhaz :he business has a globa- za-_aoilit-y '-ased on def~_ned z2=re:i:_J-,e advantages whin'- will enable It to achieve izzreasad =arkec shares In the more pr-~fitable segments of :he =arke:. 5.2 order t-- focus zhe availanLe ~_`nancial and management .esou:zes on the achie,ame~:: of --his primaz-r objecci-;e, there -.--'!L also be an aim to reduce the involvement o--- the Groun's 7 o'-_acco bus:-zesses I= cz~er :_-_=erzial activities and :o pursue -hez n~.estzent _':~ these on -, ~ t,-.ey are necessary either to su?port the -obacnz business or as a means for protecting the v- ue of :-=-.s ~r_-= zanaoz ie 7a=i:ted to the UY. ne Mariz 6. ~. 10eveloDmen:_- over the zast bear ha,7e not suggested a need for any major cranges in t.-.e key ass;.Lmptioms about the Tobaczo 6.5 Me~4-im-ter_- growth in cigarecte consumption is ex?ec:ei to be 1.=ited to around D.a. wizh continuing contraction In the developed world (-Ik.' p.a.) being offset by growth I= the developing countries (~L~7 p.a.), China (+4Z p.a.) and Eastern Europe (+I: o.a.). 6.6 T%e expanding mar,er-s in the developing countries (-h--*ch accoun: for rwo-chi:ds of BAT's total volume) will continue to offer a good potential for growth but the greatest opportunities for the z-_".-ate sec::or comianies wi'-:. be in increased penetra=1on of the foroer moncooly markers in the Far East, Europe (including Eastern Eur-_-je) and tne USSR. 6.7 international Ft'-ter Brands will continue to offer good prospects for profitable Zr=-zh and, in the short ter=, the best 00 oarvini-es for growz-i be through expanding ex-.orts. T= the --edium to longer te---, however, it will be advantageous to have manu--ac:uring bus-;-iesses established in the far--er monapol-, zar!mts. CD 6-1 taxa:ion and more sz-;.:,.zent regulations limiting szoki-az (ZD CD are expec-_ei to be :eatures both in the developed .;3 7 and. 'ncreaSLnZ_. in. _`e,eloping countries. However, pressu:es are ex~;eiz-_2~ :z oe manageable and do not chanze -7 ~e genera7 out'oo*K for :~-e --obacco induscry. Uthough p-.zcu7- -:.z2r- - - -.; i 11 --Q aga:_ns: 2cte manu.~actirers C:) .7.:,_nue. no ma,cr reve--se :o- ::-.e in--ust-', is exp--- BATCO CONFIDENTIAL - CATEGORY 1: MINNESOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 6.9 7~:-2 --;o7L~ =arkec will can:-=e --a be dominated by PhL-4 Yor--S, 3'-" --, R-IR and Rot.-,mans, wi:- ?h*-Iip ~Lzzrrf-s providing the S:r~~-igesr co.pericl-on for vo*--=e g--,wrh and market shara. 6.',3 7he generally high level Of ;7--fi:a~lli:7 achieved by zhe 'ead--'ng cobacco companies Is e--,oec--a,-J to continue. The US;, is a-x-.ac:ed to remain the mos: ~r-fita':!-e marker, desnita C,;=:-'-.iuing volume de~liaes, -n::ans4-fied compec-'rion a.= do--;n:;zadiug- 6 and espec-~ally Burley ':o:)acco, could be in short supply o-.-a-- the next I-'- years and cou-Id represent an opporturity f-.7 selected Grouv comoa=-4es ex-;and exoorts and :o become es:sr,Lished as supplLers c:: :'-a wo-.-'-~! market. 6 ks3=4-ag no ad-.,erse deve'--o=e=--s I-. produc: liabiliz-7 l--*:4-p::ion, che key ancercaizzies in the =arkeec assessments o--~:-ned above are as folio-is:- Demand could be furz~a-- -evressed by an increase in ans-4-smoking pressures and by increased rates Qf excise. Oemaa~ could also be da-;--assed, espec;ally in the developing countries, :he e-viected world-wide economic recover,! is delayed. (z' As a consequence, the Val'ue-For-Monev segment oz the marker may increase more quickly than is curreazly assumed. F-%por:s to Eastern Zuro~e and to the USSR could be constrained, at leas: in the short term, by economic and balance-of-paymeats d-;!----'cul:--'es- 6.13 The other major uncertaiat7 4s how compet-tcrs' strategies may be affected by the change in =anagezent ac Philip Yorrts and by ccn:inuing developments vithia R.J. Reynolds and Re='zrandt/Rochmans. 3-A.7 ladustzies' Strategies for Tobacco 6.14 7~.e key strategies for Tobacc~ are to:- (a~ maintain a strong pos--*:--'on I:, the CS domestic market. Strengthen the posi-.4-o7 in International Brands as the basis both for accelera:ed growth In exports and for recovering or increasi-.g share in key do-estic markers. z:' Continu a to seek oppor:--Lnitf-es to tn,.est in new aarker-s ,ith good medium or 1cr.;:-ter= prospec:s. Upgrade the qualm:---, an--~ ex-periance cf =anageLs- SATCO CONFIDENTIAL - CATEGORY 1: NIINNESOT.-k TOBACCO LITIGATION. CD BATCo document for Province of British Columbia 26 October 1999 TM T-1 -11 Kav ?Izures for Tobacco 1990-1995 1 9 9 0 1 9 9 5 CGZ (. n.a.) Net Trad. Ner Trad. Net Trad. Vol=e Sales Prof. Vol=e Sales - Prof. Volume Sales Prof. (ba) 7 ETT (Em) (b.) ~U) 9-- --,Z7: 437, 2, 8L7 5.2 IL.3 14.2 2 5 7. 3 7,~ 3-7 i-?D 3.6 7.9 10.6 71 3.3 6.- 11.3 Sc a Cruz 136 i9A 2C 9 7:-z i.2 19.5 1. 6 -asco ~9 i a 5 7'- ?2 .73.3 ii2 (5.4) L.3 9.5 (7) 54,6 3,8Cz 966 646 5..97~ --3 1,8' 3.0 9.= 13.4, U-T CD .C:b 'r(-r) (-n NFTT) FNTI A L - CATF ORY 1: :%1 INA ESOTA TO BACCO LITIGATIO.N'. BATCo document for Province of British Columbia 26 October 1999 - 14 - Curren: ~t:for_~ance/?ros?ect3 6.15 ':z:- " shows summary figures -.or L990 azd '1995 for the Group' s businesses taken from the Grouo '11na=cial Forecasz. 6.16 Ka--- faarures of these figures are- 7 he !z-.or:a,-ce of Brown & '-;il-a=scn, wh`ch also pro~"es a Kev contribution to the Grout's cas.-. flow. '-ie contrast becween the growc- razes for. vol=es 37 p.a net sales (9 .5: p a 4-5Z -:.a. excluding `n"Iaz'on) and trading pr-j-:s p a.). 7 ~e shar-i Sain in prof --':abil in Souza Cruz. 7 - whizin for 990 ihe contras: in trading profits per -3illa from -Z4.7 in Brown & Willia=soa : ZC I raages o ia Souza Cruz. The I-jc-:-_2nce of Brown & Williamson 6.'.7 7ti 1991 budget for 3rown S Will-lansoa shows 797: of the c::-_zJ_'bu:ioa to profits before common costs is derived the comes ic. market. This contribution is pro-.;ided by a forecas: 'lior -=e of 56.3 billion cigarattes out of a total of 101 bil ':: 3r-,-.n & Williamson and 569 billion for the Group overall. 6-8 the US domestic. market in 1991, over 80Z of the brand c=t:ribucion is forecast to come from 31-7 billion sales of products, including 67Z from 24-3 billion of Kool s--!s. This compares with 20Z of concrtbutioa from 25.1 bill-ion V_-ze-For-Money (VFH) brands. 6.19 Tte US cigarette market is forecast to decrease by 2.!,'- p.a. from 1990 to 1995, with a reduction of 5.5Z p.a. in full-revenue 8.1 : b-.izds being offset in part by an p.a. iazrease in VF4 b ~Zds . 6.20 Bz_,wa & 'Williamson are expectiag to lose market share in f----'-:evenue brands overall but to be able to contain the ret-aczion in Kooi volumes to 4.7.' p.a. and to increase Capri sa'ats by 4-7Z p.a. VFM sales are forecast to increase by 11.3: p.r.. led by italeigh Extra (Ext=a-Low Price) a-ad Richland 20s bzz4ed by continuing growth in Viceroy. 6.21 :~_s::iza the downtradirig, the overall margin measured as :.he rT:4 o o- domestic contribution to sales N forecast to rise f-.::= n 1990 to 38.97. in 1995 based an an assumption that t7 lzes overall will grow faster than imflation and that there be continuing improvements in manufacturing and efficiency. i.:_" kay assumptions for Brown & '-;L_!i=son are that e==-:Z will increase by 9..~'. p.a. '.to= .13..~ Dillioa -'-:. 11~:9n. ~z -or. i- n 1995 and that --ac?,ias (c~:nr: t_'_-ut Ions/ sales) v -a -.o7 23.3:~ in 1990 to 71.37: in. '-?95. BATCO CC'-FTDENTIA L - CATEGORY LMINNESOTA TOBACCO LITTGATIO'.-. LrI IZ) CD BATCo document for Province of British Columbia 26 October 1999 6 7he second =as: '-=portanr cont:--'buzor to the Group's :ohac:~: profits 4S concributing 39.-~ of profits in 1990. Ir addition, --: is a-so an important zzontri~ucor to Group cash flow. S . BA-.Co . ;-s -7: racas:ing volume grow--:~ of 3 .6Z p -a sales gr-jw-ch of 7.91. p.a. and profits agrovth of 10.6. p.a. over the pet'-ad i990-1995, --~,th margins (Tradiag ?rofit/Ner Turnover) increasing ~om 21.87 --*:1 1990 to 24.7Z in 1995. Key ass=-p:-'or-s underl,ing these -zr-zcas-,s are thac::- (a) BA7~3. car. increase the share of rn:ernatianal Brands from LL.--, in L990 to 13.0Z in "-9?5, reversir4 a downward I from 12.37 in 1985. (.Z)) -here -is coac4-nuing pr~g:ess in t-e China market. ( a) -H~-r:i Ls continuing pr33-.ess in a:ner export mar.,ets (d) S-a:-a losses in kev dcmes:~-: mark2:s (e.g. Mmlays~-a an,-~ -Ust:alia) can be reversed. (a) --here is caricinuing progress on prnductivizy improve=e=ts, in=luding manufacturing rac~onalisacion. 6 - In L991, 2%7Z a,-: the sales of BA:C3. subsidiaries is accounted for by exports mainly through BA7= and BAT aong Kong who together are forecast to provide 43Z (i160 million) of trading profits for the year. A large proportion of this is accounted for by the Ciina market. 6.^-7 Other issues within BATCo. will be the need to increase T., income and a continuing reduction in activities not direc=-'~- related to Tobacco. Looking to the longer term, there is also a need to continue to seek opportunities for investment in me. markets including Mexico, Turkey, Bur=a, Vietnam and the Fastern European mar .kets. 6.23 SATCF is forecasting a volume increase of 3-3.' p.a. from 1990 to 1995, largely depending on increased sales to East Ger--any and a doubliig of special business from 1.5 to 3.0 billion. However, although sales in ;best Germany are forecast to increase by only 1.1Z p-a-, market share is projec:ed to improve from 21-1: to 23.7Z folio-ing a progressive reduction fro= 24.6, i-a 1985. 6.-'? Over the fie years to 1995, Set Turnover is forecast increase by 5.1Z p.a. and Trading Profits by 11.3. p.a., - margiis inprovi=g from 16.17 -to largely due to ioprovenen:s ta --he ratio of costs to sales. Key ass-nzlons underlying rhe plans ara that gains In mar,e: share ~rz= Lucky Scrike to ad ?.l1 Mail (0.9~ t:~ ,.S:" :-fsac a concinuinz but sLc-e-, rate of decrease in H3 C'. ^- . -- ~ :: o * , . Y~ " . 13 ATCO CONFIDENTIAL - CATEGORY 1: NTINNESOT.x TOBACCO LITIGATION. U1 CD CD 1--D (-N 13 ATCo document for Province of British Columbia 26 October 1999 - 16 - Socza C ruz- -he !o-ecasr for Souza Cruz sho.s domesti: volumes increas--'=g 21 7' fr= 123.0 bill'-on L= 1990 to '142.6 bill4or i= 1995 -:;.a.) .h-e marker share remains around 80%. At the same time, 'eaf e-.K-.)o::s increase from 50,500 tons to 64,700 to=s (5.1. p.a.~. 7 : --~ '(ev issue for Souza Cruz is :he req 'ui=e--en: to negotiate Gcvet-=ent cigarette prices which will allo- the company to zlose the current cosr/price gap and to earn trading pr~-!'-:s f:= the domesc~r- market. Ct-e: issues are the need to c-:.=ple:e the agreed divestment ~,f ,'-a noa--obacco activities and to upgrade the manufacturizg - 4 ~ac-'--.-ies so that the company can maia-zain its damest4c zar'.'e: . 7 zcs:.~:.on and can also suppor: am expansion of cigarette ex"33 ::3. :"erial Tobacco (T-,a ca) the very severe increases In. exzfsa, the Caaad-aa c:.;a:a::e market is axpecze~i to decline by around 5Z p.a. lmt:erial Tobacco are forecasti=& a slo-er rate of decline ca-:.---: share continuing to increase by around 0.5"-1.0Z p.a. :s current level of just over 60Z.. Despite this dec-ine, pr:).-zs are expected to increase by around LO. p. and the ac:!--:--- is forecast to produce a substanz-fal cash surplus. i-33 --lie key issues for loasco are concerned more %-;ith the non--3bacco activities and this is dealt -ith separatel! lacer ir~ the review. Group Strategic Issues for Tobacco -6 -he review of :he iudividual ooerat~oas outlined above underlines the importance of Brown & Williamson. In vie- of the c--r-.ezt shortfalls against budget in this company, it is suggesced that there should be an urgent To establish revised forecasts !or 1991, 1992 and be,,ond, 'a) based on current strategies. a) To assess the impact an the achievement of the Group's short and loag7-cerm objectives. To consider possible alzarnative strategies. Lj-- 7 he achievemenc. og the forecast results for the other Tobacto CD 'ousinesses (including US exports) depends on achieving L=:ove'-4 valu=e growth and market shares. Success of the exist-'ag programmes to enhance the competitive position of the Gro,.;-:*s :nza:n.ational Brands and to inzrove the focus and ccs:-L-;:~ecriveness of sellin3 -nto ex-jort =arkats by zz-::7-:.aac~ng sales and o?c-:=,= so,rc~-r-z o4- prod.cts '~e in ensu-.i-,3 that the forecast leveLs of perfor=a=ce f_n a:a azne~ed. BATCO CO\FIDENTIAL - CATEGORY 1: MINNESOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 6.38 ;Ls a ssa_~:_Ial :ase of th-,s, the proposed new arrane=en:s for sai'l-'a; Loco ~hiaa should bac- improve market penetration and i=zraase ;rof-_':abil_'tv- 6.39 There Ls also a cooplemencary Lmitiaci~e to review the Grou-;'s ::apacity; to ensure that there is sufficient apac-,-.7 to =ee: the ex-jected total demand, that expa sion is -)I_anne,_4 an a ~roup-ide racheL than an indi'viduaLl company basis aa' that there are programmes in hand to upgrade any facilizies .jhiz~ are operating below opzimum levels of productivity or are ,mca;aole of ;roducing cigarettes of the quallt~ required zo :=oete in i::--ar-iarional, marKe:s. 6.40 Management development and tra~_ning is a key element in i==oviag the eff-ecciveness a-- the human resource within the 'ius-'3ess and another kev Laiz_;2rive has been to consider ho- :'--;s mi--ht be improved. The conclusions from this are due to be in tne Aucumn. 6. soecific _4z:.:-_'a:_ive to improve the eEfecziveaess a-- markeciz; in :he Group -'s a seminar whic' has been arranged for Tovember. 7 he -i-- this meeting is to prov4de around 30 younger generai managers .no are jud3eA- to have top management potenc-4--- an oppor:-anit-7 to improve their knowledge and expertise in ke, asoec--s a' marktetln; through discussions bet-,een themselves azc with outs--'de speakers who have comjlej=entar7 ski-is and ax-_eriance. 6.4Z 7he main means for increasing the penetration of the former moaopoly markets has been through exports but outside the EZ__- (assuming that this effectively becomes a single market), there may be problems in continuiag to e--paad in this way, especiaii-, in countries --mere balaace-of- payments problems, some form of protection for local producers or the distribution s!s--m limits the extent of imports. There is therefore a need -o continue to seek opportunities for investment in domestic produc:ion in markets where the Grout) is not yet established in or--;a,: to prov4_~!e a base for continuing medium and longer-term e_x-.)a as io a . ConcIus ions /Rzco~emdations 6.-~3 The inziarives outlined in paragraphs 6.37-6.42 which are being co--ordiaated by the Tobacco Strategy Review Team are designed t: enable the Gr:uz to achieve its short and Long-term objectives. io-e~er, there are three areas -here it might be appropriate co zgive ~-.zzher emphasis. L7. CD 6. --iere is a nee._4 both in International 3rands and, more gemera.ly, to '3onitor and imp:,ove the levels of Smoking Quali:-.- to cc=pecitors' products. A new programme has been to '-:::)rove the -.aethods used to measure Smoking Qua.,-,*:-:- to a__3w the ef--orzs to LmProve this to be given a L14 -_aa-2- :a z-.;s -lio-,ever. *: '-z also recommended chat =are e==n.asis sn..11 be gien ;o technical product and process ,e,e -z)c=e7.-- ",:.-nin Operz:"a; ~;ro.o plans. BATCO CO,FTDENTT.%L - CATEGORY 1: NIT:,NES0TA TOBACCO LITIGATIO'.'. BATCo document for Province of British Columbia 26 October 1999 7 ~a p:oiec: to :--,grade ::ainin; and deve-'opmeir might also be exzenced co consider how the cua-'i:-,r of recruitment might be enhanced '6 More f=damenca-''-?, the possible shorzfaLls in Brown & ,;il-'ia=son and ne ulnerabiliz, of BATCo. and ocher com-.an4es to var~-acions t~ relaztvely vola:'.Ie markets could lead -.o a :eqt;i-.e=enc f3r- sj-gnific-anc pro4i:s imvrovement elsewhere. 7 It is rherefora iuggesce-i chat, in addition to the special of Brown & there should also be anocher study ca Ldent---y the =a--:: areas of leve:age w-ith-'n the Tobaczo busines-s and to dece='-::a here profit i=-jrovemeac programmes mig-: be most effect~ve- Ns an example c- :;%is, an fmprovemeut in contribucion of Z'- pe- =ille in Souza --:---z could resul: in an 8, (-2".49 million) imcrease in profits in '.995. Other elements of the bus-'=ess where ---gmificanc imprx--ements might be achieved are US az' ~;erman 2~:C''::-.zs a:= in so.e of the lower prof i:abi'- i:-iin BATCo. BATCO CONFIDENTIAL - CATEGORY 1:.N1t.1;1;E5OTA TOBACCO LITIGATION. 13 ATCo document for Province of British Columbia 26 October 1999 ?'_aancial S-ices Industries' Objectives 7.1 The long-terr= objecti- f:;r 3-A.- :nduscr4es in Ficanc4al * : ned- globa-'-'7 Services is to be esta: s. . in leadership positions in profi:ab~*.e grz-rli zz:-!:a:s concenz:aziag on petsonal-lines business. 7.2 The agreed medi,=-ter-_ '.f_`.,e year) aio4ectives are to build on the e--Ist-fag strengths ~_:- General (?&C) Insurance, Life Assurance and associaza--; ?easions and Investment business, ncludiag Tusc Bank4z~, Nort' t- e a n d a Ameriza. There is also an ob-,ec-.-1ve to seta_, to exzaad progressively into c3 mplemencaZ7 mar.Kets, i=zlud_~ng those in the rest of Eurone and, longe!, ca=, the FS: --asz: and Eastern Europe. he Market 7.3 General (?i--) irisuran:z- -as grot` prospects slightly faster :,ian the Z:-owc,~. in G37 3!-57 p.a. in real ter- in the UK and ': S.:,) .ne main o;Dor:-_-_"_ies for -avid growth are through markec share gains an: .. a_~;aasioz overseas. The fc=er is likely to be parzlcularl-.- diffiz-:1: in the UK (and Coaciaen:al Europe) as overseas organisac-4:= seek to establish firm positions as the European Single programme in insurance opens up. 7 .4, ComDecition in the is intense and likely to remain so. In Commercial Lines, c--szamers are becoming core sophisticated at price comparisons az_~ there is also likely to be a trend toward self-insurance. := personal Lines, price is also likely to become progressive-1-7 =ore iapor:azt. 7.5 An upturn in premium r_=:as is expected in late L991 or 1992 in the UK and 1992-1993 in :he US, vith Personal Lines rates strengthening ahead o_~ :zm.ercial Lines. Industry profitability is expected to improve about a year later than premium rates. US profit margins are ex--ected to recover to around their historical average, but 7K margins are likely to remain low by h'srori.al standards ---.e: the med--'- tar=. 7.6 7he fastest real rates cf growth in acn-life premiums are likely be found in the Far Zast economies (at 10%-15Z p.a.), with opportunit-'es for rapi_~ .7ro.th in the medium-loager term in both latin America and Easza-.;'Cen: --al Europe (at around 10Z p.a. in ). terms . ;.7 The ouclock for LiZe ass-.:zance growth is slightly stronger- than ' :hat for non-lt;e insu-a=ce. Real growth in the 1 _990s is CD expected to be around i-. p.a. in the US and 4." p.a. in the UK. CD Faster growth is Like-'-:, ia the Far East markets and Western -urope (at around 107 ::.a. in real terms), with longer-term N.) opportunizies possibile't-7 Easz ern"Cenr7al Europe (10Z p.a.) and iatin America :.a.). Growth rates in North America and '.;estern Euro- ~e bv --gher savings ratios and, in :-e lat:er, b, a private pension 7 rOVLSion. BATCO CONFIDENTIAL - CATEGORY 1: NIINNESOT.-k TOBACCO LITIGATIO,;. BATCo document for Province of British Columbia 26 October 1999 -:A3LZ F';. Fiaancial Se~-ices F=f'-:3 (2-3) 1989 :990 i991 1995 Eagle Scar No n - e :=v. 2 9 0 .ransfer ~15 --Z'a, r:63) (-,q-, :38 2~' s tmen t ncome 208 317 Resul: (95) ~reshan '4, Total Non-L-jfe ,5 -6) 4 412 - Life 43 z.3 66 117 - total Eagle Star 308 _zi~) 70 529 Allied Dunbar 106 (5 LZ 262 -arners - liou-Life 250 4S 298 570 - Life 72 70 68 128 Imasco (Grow) Share) 75 58 113 Other 2 1 1 TOTAL 813 622 1603 ,a) Includes Group Smoothing Restricc.4--= ~f 'b) After cakirg account of milliou, c-.:1o= oro~ision CD (Z) CD .Z. r"i LN BATCO CONFMENIIAL - CATEGORY 1: ",11NNESOTA TOBACCO LITTGATIO.N. BATCo document for Province of British Columbia 26 October 1999 7.~ Lif~ assurance comoanies will -face increased comper-4-c-lor. for long-te= savizgs from other "nancial iasci:ucions, :'i. banks and buiL~iing sociec~es- There -.r-'Il also continue to be intense competition to sec-'e direct dis:7'-burion lizir-s, parz:.cu:arly in the UK and --uro:ie, whiz- -w--11 influence the structure of the -'ndust-.I and adverse it marg4as. 17 affect prof - 7 he progressive i=plemenrarior. of the E~ropean Single Marxer programme will also increase competitive pressures and further undermine profit zargins. Thus, overall, profits will grow slightiv slower than oremiums over the med-J'=-Ionger te=. B.A.T Industries' Strategies for Financial Ser-7ices 7 .3 --lie key sz:ategies for Financial Se-tices are:- (a) To i=Drove profitability ia all ex'-stiag businesses --ri-n particular ezphasis on under-,;r-':'-ng petformance and ex?ense ratios. the less profitable and o withdraw progressively -from core risky activities acd to dives: peripheral businesses wh--ah do not contribute to the main directions of szra:egic thrust. To continue to strengthen tt"ne comze:it-'ve position o-- :he businesses in their home markets, concentrating or. e=hancing the strength of distribution and upgradin; I.:. s -,s t ems 1 d) Tc evaluate opportunities for geographical ezzansion initially in the US and Continental Europe but also considering strategies for longer term expansion I:: the Fa: East and Eastern Eurone. Cur-cent Perforrsance/Prospects 7.1C Table F! shows the contributions to profits from the Mai:: 7 inancial Services activities in 1989, 1990, 1991 and 1995. Key features of this analysis are:- a) The importance of Eagle 5car and particularly the unc~erwriting result and :he unrealised gains. ,b) The reduced contribution from Canada Trust and Fa=ers in 1990, due in part to adverse exchange rates, without whit'n rlr--ers pro-rits would have increased by 8%. (z~ The steady growth in proffzs Ero= the Life businesses ~t.ich, because of the acaounting conventions used, are understated. C:) C) 7. 11 Tlie strategies an~ action plans undet-!,ring the forecasts eacn aajor element o~~ the bus4-ness are s=martsed In the .,a-3zra;-s which follow. co CD BATCO CONFIDENTIAL - CATEGORY 1: MINNI:SOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 !,gle Star -he Long-term s:racegic aim for Eagle Star's Ul General Insurance activities is co imorove its marKe: raak,'ng su:~ * chat i: beco.es the principal challenger to Sum Uiiance -or market leadersnip. However, in response to the current difficult operating environmenc, greater emphasis s currenzly being put on consolidation and improving per_~ormaace to pos:.::.on -he business better for taking advantage af more favouran-le growc~- conditions when the insurance cycle i=proves. .1' 7he operation is a major player in the UK NTon-Life market, vizt: a gcoc reputation with both in--ermediaries a-ad the imsur.4-ng publ.'--. 1: holds strong posizions in Emplo,,ers ' '2 ersonall TraveL, Perscrial and Commercial Hator aad e 1991-1995 ?1an projects Eagle Star's UK Generai Insurance net written prenium growth to be about 14. p.a. over t .he 1990-L995 period (12-, p.a. for 1989-L995). Fersoaal Lines business is projected to increase ac arouzd '15Z p.a. p.a. for 1989-1995), with Commercial Lines grow-ch beia3 abou: -.-,.a. (10'. =.a.for 1989-1995), with the balance bet-.;ee:-. ?ersonal and Commercial Lines shifting fr--- 57:4.1 in 1990 zo 61 :39 i:: 1995. Market share is assumed to r4-se from 6.15' ---- 1990 to 8.2Z in 1995, with marlket share gaias accounting for just under half of the projected Increase -4= preniums. 13 T - ~he Plar: assumes thac Eagle Szarls UK under-.4ting marg4z wiJI improve progressively from -32.3Z in 1990 to -*-7.3!: in 1991 and -7.3," in 1995. However, the latest view (as e-t?ressed iz the firs: quarter QPR) is that the 1991 margin will be worse than expec:ed az: -23.4t, reflecting the coarinuiag highly co.pet!.::J-e environment in the UK market. -.16 7he prioriz-, elements of Eagle Star's straregy are cc:- (a) Improve both control over risk exposure and the quality of underwrizing. (b) Red-ace e-viense ratios cz levels will safeg,,ar_~_ Zagle Star's competitive position. (c) Focus on those products and distribution channels --mich offer the best prospects for proficable growth. (d) Increase control/influence over disnributiom chaarels through joint ventures with building socie:ies and broker chains and by using I.T. cc develop a competitive edge Qin -i::'i smaller brokers. C__ In addition, Zagle Star is seeking ways to reduce fluc::uations in p-of':s, including further development cf its re-Lnsrance szrz:egy and iz--reased ephasis on fee-base~_ bustness. c0 BATCO CONFIDENTIAL - CATEGORY 1: NTINNESOT.1, TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 -;~::ies ralaz~ng to these pz-~iez::;ors ara:- -ssues. sansi::4- - - a'. 7ie ability to secura the anticipated marke: share gains -47en t~ ne compet4t,".e aa:ure of the marke::pl- ace and Zag-'e com-mitmen: tz secur-ag premium ra:e 4aareases even zhough this may res~C-: in shor---term loss of business. 7 he :iming and scrangth of che anticipated i=Dro,vemencs in pramium rates. A.I-.nough premium rates are expectea to - through this year and next, the UK market is exDec:ad .rM :~ remain highly c=petizive over che medi= te---3, i:h overseas entra=:s seeking co secure business in the most a=racci,e marken se3ments at highly competizive rates. .M: Az-ievement of the =7oJec:ad improvements i-i Eagle Sta:'s u=der-.r4-:!:Lg ratio. ~e race o~ increase in market share by the direct in tars and Eagle Scat's ability to respond throu;~ Eagle Star DI*:aZt. Rezaar-ion of the b~s--ness' major distribuc--:s. Hazlo 3z:ar's (and the Gro,-z's) results will also be sensi:--'ve ~er'o=a=ce respect :a smoothed capital appreciation. Eagle Sca:'s smoothed capital appreciation is projected to izorove from Z-107 million in 1990 to E241 million in 1995. t r,,)=s a major par-. of Eagle Star's projected Non-'--Ife profits mos: ?ea:s and accounts for 46Z of the anticipated rezovery i= profits between '1990 and 1995. Kev ass-motions in the Eazle Star Plan with rega----; to proje.:ed realise,-` and unrealised capital gains are:- (a' 7.7hat capital appreciation on equities will be 18Z in 199' ar--1 average 1OZ p.a. in subsequent years. b 7haz, after falling by about 5% in 1991, properzy values --'l1 then rise by about 8Z p.a. on average. --a: g4lt prices rise by about 3-. in 1991, but re-.:a-.-. ~-az beyond then. - Compa:4-sor of these assumotions wich those made by external 22 ana-*,ys:s suggests that there is a danger that in the later years o4 :he ?!an profits gro&rtL, arising from capital appreciation could c7ove to be weaker :han the projections used in the Eagle S:a7 ?-'a::. It is also l."kely that such profits will prove mc-a ~o*acile than ne assumptions used in the ?Ian. i=plied by z' The lonz-:erm objeccive for Eagle Star's ErK Life operation CD is :o z7,-w oarke: share significantly to become one of the ' to o CD ---,e7, -4-fe offices, continuing to achieve an azzepca-_'_1-2 -Z-- r I ---a UK L4 ~'e and Pensi-s arket is emvected co con~`-e over the medi= tz=, profit =argins are --.3 decline as a rasuLt of higher commission rates anZ :oroe:i:ion E7::: the banks and buildlinz sacia--fes. BATCO CONFTDENTIAL - CATECORY 1: NIINNESOT.~ TOB.-kCCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 7 ~, -In pro Eag-'-2 Star' s nL~ zusine-is p-4 ..r.~ - - - - 'lior u -- -:--Isrs) :-sing f:= EIO, ::t- - (on zhe basis of aznua- p:=- -.=.s plus 10Z of iew singl-~ --'n 1990 to ZZS5 in a growth raze c-- 227 ?.a. This ts exuec:e--4 :o res--` -- in ma:,-ac: share rising from I.St zo 3.2'-. Zag'- Star's :aoendencL on the -7., ma.-keL ~whic- -is ex-jectec* :3 dec-a3se in ~---;ortance in the ~:K) Is pro'esred to decrease ':om 6-'-, --- 59' fz;- new anr.---a1-pren'--.= business, and from 98,'. t~- 597 -or s-'agle-;,re=ium business. '-Eagie Star's sales through rhe mesa-:4-es and Bris7ol & Wes:) are assumed to increase be:-.;een 1990 aa` 1995 from 8.~-: :o 16.8Z for new annual pre=i-=s an~- f--m -o 4.--7-. for sing-2 preci=s- - -::s Js expected t.3 be sli7ht-'-.- lower than the rats of 7 F p--3=-= growrn, averaging '-5!:-'-6t p... o,er the '.990-1.995 7 he ?~JNA target for ::-e UK business is act ~,~ezted :o be -~e: until 1993 because of co=iDeci:i've cressures on ne, 'ous~-a-2ss ma-,7~.=s, investment in I.T., az:~ the costs of achieving d:-s::'-buz--*cn tc inz7ease marke: share. -k el~~men: in the drive to azhieve sa:--'sfac!:o-.-- profizabi'-i:v is ::.a--.~ec-F.ncrease t .%e size of the b~:siness in or-~er t:; s-zz*.;ra cne az--:.ZLpared scale economies. :z Ez~':~on, 4--,--ther emohasis -is being to the nee--4 to !--;::ve prof--abilit- through lavestmen: -'i I.T.; improved ser--~,~e; bet:ar management of resources and productlvit7; gr-2-2-e: accoLn:abilizy for product and c.,iaane--- profitability; -'-::-.ved pro~-jct mix; and razf-onalisatior- of product lines. Ker elements in determining whether or no: Eagle Star will be suzzessful in achieving its medium-term ozojections are:- (a' The ef--activeness of distribution. 61 Develo=ent of a more sharply- focussed and streng::.ene~ produc: base. profitabilic:: :h1rough containing expenses and improved understanding of individual product profizability. Building service advantages over competitors through improved training and systems impro,7ement in order to improve distri'zuzion- (e' A conz--nuing; focus on ensuring tha-- inves~.ment re:urrs are U7 -za--nra-'ned at compe:"t4-.e leeLs ead that these are CD zommun-zated to the market. CD CD B-\TCO CONFIDENTIAL - CATFGORY 1: MINNESOTA TOBACCO LITIGATION, 13 ATCo document for Province of British Columbia 26 October 1999 - 2-' - 7.29 -::7 :ne overseas operatioas, Eagle Star's objecrl-ve is to a -2-ie posi:_-'z:-.s iz selec::ed niche markets where --he c=:an-. can bt:'_Ld susra4_-ian!_e compe:i-_ive positions and produce s ~ ~ - . . . . --.proved med-'= and long-term financial 7 genera' s-:ateg! to acnieve these objec:~,ies is to amr- build on exiszing major businesses, dispose of =a-~ina_- oDerations aid invest i-n selected azrrac=:Lve marke,: 7 3 1 ac::.,,7.s '-.a4_ng -taken in suovorz af this strategy are:- Z 3:7-2ng:nening of ZaT,_'a Star's ?os-":_Jon in the London Ha- :*.~e : . -_z=ans~_on and 1zzro--enc of the domestic operations ia ~_stza_-_'a and Souc- -_zr~_za. of European, Non-1-ife operations that lack _e_=sor_=Z_1a po:anzial 'or pr-afi_:able gro-,ch. :_~antf_~fcazior. of a:--:-aczive Life market opportunities in _S:uthe:-m Europe, As-a an-' Eastern, Europe. &11-4ed ~__i azraed oerall objecz-'-:e for A.1lied Dunbar is to build or :::-a s::rz-::g::n or trie Sailes rorce to expand the exisrlng bus4ness, :=cen:rS:.-n,T on its core products i - Although a small operation `--3 bee= star:ed in Spair., the UK remains Allied Dunbar's ;:~=a-7 geographic focus. 7.3-- :: is z-2-aeral-17 accepted that Allied Dunbar is in a leadersh-4; -:zsltion vitnin its market sector, based on:- - t`e largest direct sales force in its market sector; - 7-_a7ketiag ability; - -==ova:~ve produc= *zenef'-ts; - a strong reputation for client service, including in the --.k market; - e_~fac-_ive use of information technolog7; ;i :u---enz market share of 4.2' of the UK Individual Life Lrl --d ?ensions market (9.57 for those offices involved in CD aunit-liaked market). CD C-D 7.3- has beer. reflected in a strong performance ia 4t:. --!ze-az -,ea-s with regard to growth in production and profits. '=_;,eve7. the severity of the economic and competitive pressures (-N ~dersely af-fected Allied Dunbar's performance. In co -- -' Z a-.. ~roduczzion and manpower ere significantly bela-.; 32 BATCO C;]',NF1DENT1.AL - C.',TEGORY 1: MINNESOTA TOB.-kCCO LITTGAT10N. BATCo document for Province of British Columbia 26 October 1999 ---e chanze-i eav~.ro=enz, a 7an_gma o~_ tnitiac'-s has `-e-2n In or~_er to rasrore mo-r.:= oE r.- bus--::Lss and prozec-_ rne gro.rn or tne ous:.ness over the medf_= :a=. -%ese Lniti.rives focus on Associate recen::Ifoc; an~ inzr~duc:lon of new -,rocuz::s, e --ie nhancemen:s to 'k-2, s,3ze=s, improved perormance incen-ives; and expense red-z::I~ns- kct-'311 I's also in hand to i=--iro,e r-*-e qualic, prod---:f_on an_~ size of :-ie Sales Force. 7.36 Curren: ;roje-:4ons sho, ULied Dunbar azn~ -evia; premium growth of &`cu: _*~', :,.a. over tne 1990-m.995 per:.od (broadly in line :- ex?~c:ed grou-t- rate of the total UK ind_;~iduai L"e ard ?e:.s;__-ns =a-.ke:) with produc::_'on increasing hy 15,'-167 p.a. Fr-.):~_:Z is expeazad to progress a: arzuz--; 17!.' p.a. on ave:-_~,-!. Z'iougn the increase in L991 is o:c;je::::ed ::) be only 9 t. 7.1-7 Th e for A11_-'-zd~ Dunoar are.- a'~ ~2 ao:~oint=ei: of a new Chief Exe:-_-~i%a . ;,:-._~e-:e=enc of the planned _-mprove=erz:s in ne7for--ance in provide a szrDng base for f-acure growth. c, -_z_,e1o;;=ent of a longer term plan for ex:ancing diszribuzion, complementing the strengths o-- the direct 3-'es -force by developtag a partners hiD another major 7 _:nancial Services organisa::ion capaole of providing a -=ant volume of qualizy referrals. Farmers Grauv 7.38 Fa=e=s' mission is to be recognised as tne premier (besc) ins=a=ce company in America, securing a place in the top three .-ite7s in. every market segment in which it competes. -19 1: is c=ren:ly the third largest insurer in the overall geog:Zzaical market in which it competes for both ?ersonal Auto (9.!Z =arker- share) and Homeowners (8.1:). 7.-'0 7he o*:)jec---'ve agreed for Farmers is :3 ac-leve a stead, inz--ease in net income a;-' at least 15Z p.a. from the management of -.'--e ?7ope:--.y and Casualty businesses and -from ownership of Life :=surance subsidiaries. 1 :: has also been agreed that while pursuing organic growth Ln vLzhiz :.:s existing businesses, Farmers should also see.-. to CD expa::z -:,co me. States, aiming to achieve mar'.-cer positions to --'-iose achieved for the existing bustaesses. CZ> .;I-. 7.-: The Far=ers oase-case projec:.-'ons show -.nat pcemium growth in r1j the lxcnanges is expected to average 11:-IV: p-a., with policies U-4 in ::r:a increasing by about 5Z p.a. Yznaizement Company net co inz=e :s e~-:ecred to -'-se by 17". p.a. -_~fe subsidiar, rev~enues Ln 'j, p.a. and ne: '-ncc-De b, 1, BATCO CO'-_z-DENT1AI_ - CATEGORY 1: MINNESOTA TOBACCO LITIGATION. BATCo document for Province of British Columbia 26 October 1999 7 3 K,2v --'ss,;es beInz addressec' *o- 7_==ers :o _~-orove 4---s comoe:_'::_~ve -jos o n; a r.~_ b u a o n s i or. 1 e a = a r s h i o --' n c I ud e Rez!uzLng ::-.e Zxznanges' -:ensp rac-'os and n c~e expense c~:n:r:%. - ---a Ope7at-4ons. (b) Raistn; tne Lind e:wr _'n,v a'-__-*_'-_':-~ of agears znroug'n :_provin- ::.-ie o~ :.2snaizal S--:;Por-. an' b" an_z :-espoisibill:-, closer to (c) :=:Drovin; :'-e ra:io- -_nz:reas-r- --ne :-_aL::-- az--: of :~Ie sales~or::e. ::-,e :>enezra:Lz= o-- Farzers e_c4_sz::.ng customer base by zhe -=ber ot ?olicles sold to each i ou s eao f) Enzouragfzg z~a crass-selling o~ Life produc:s Io,~ the .armers A.Zec, zorze. ,3) 1xz-2n~i== 'rar=e:s' geographic base, g-viag to ~zo.:~-Iaster~ States. =e, :),sinass :he 7 ~=- "=Z ' :3 eaS, tech=olog-4ca-' competizive acTaarage rarougn .ae progressive incroauc::,oa of the Business Processing 7-1 Consideration --'s als,-j be,rg gfve= to possibl-e acqi;isitions aimed a: acaelerazing :he race a~ which new markets might be de,eloped. It -as been agreed, however, that a pre-requisite for =aking any SC.., aCqUjSi-4onS is that they should have sufficient mama-,emenz scre=g:n to support their 0_n developoen:. C.-t:~cal assi=:;:~ons re--a--ior to ac-ievement a- the imoroved per:o--mance are that:- (a) Pressures ~or rate rollbacks and increased regulation of nsur-a-ice ndustr7 be largely resisted. Cb) ?olicies '-z forze can be increased by about 5Z p.a. (c) Expense ratios im the Excnanges can be reduced by five percentage poizzs (including a zeduc:ion ia the Management 7'!e), to a level where the Exchanges are competitive with other -3ajo:7 ~irac: '.-ri:ers. (d) *I'nde:----n.:'_.-g per-3=ance is i-proves. BATCO CO'-FIDENTT.IL -CATFGORY 1: NIINNESOT.-k TOBACCO LITIC.-MON. (-7. BATCo document for Province of British Columbia 26 October 1999 Camacia Trnst _6 :masco' s 1991-99~ -ec--s a race of grow:-. in Canad s :,.znover of 87 P.a. c,e sLign:1, above this rl: g:owc-. is anzicipa:as : in res,)cnse to the c-,::-7 signi-ica-atly in the i=-Pro,es. na ~'.99-_-_995 per:od, wit'n grow:n beia; Z P.a. --or 199' -~d bev-d. F r of,' e in 199' as margins are squeezec econc=,-c :ecess:.on 'but to improve Fears :o around 15% p.a. as the econ=, '7 gr 7 he key issues to be :eso_,7eA_ -2;arding the `_:=a owt:. ~.IE cevelopoenr of Canada are:- 71,e nee~i to =a.-g:.zs . erasures to fur7:ner the efficienc-7 o;: the b-nch nesvor'.- c 7he neet! to i=- -=-e C7's =arketiag, "n order to mee: :he increased com=e::.__:.z= :z= banks and ot:he:s. `szao_!_:s1-_4ng c=::-ol o~ -e~_eral a=,-; at' for the --.::.::e deve'~o n ans ment o: -_n_,s o.s*,aess. -.a) :der c ification merger o:-Dort=_4::fas vi:n o:-_r trust com?anies. T'ne implicatic::-_ :- :ne i--pendIng F4::anc`a._1 Ser-:ices lez_fslazion and the US!Can_2_~Z ---A for the opera:ing env-'roamenz in Canada. Grouz Strategic Issues for "imancial Services 7.48 The expec:ed con-.ia,.:_4= severe pressure on profitability will need to be met by decisi-,e action iz all couparies, concentrating particularly on the aznievemei: of improved under-~riting perzormaace and reduced e_xpezse eels . 'he review has also =~_erlined the imporzaace of Eagle Star boz'- i~ dete-=ining the rate 3f recovery in 1991-1992 and in contr-ibutiag to :'lie growth in profi:-z :o 1995. 7.3C -. relaced issue is :-e need to reduce the degree of vulne-abi' `=y to var--'a=ions due to the '_3 insuraace cycle and to variations in the stock market affectf=2 the unrealised element of investment inzc,me. 7.51 :.ookLag to the longer tar--, there will be a need to resolve the cur7ent uncertainties about the actracci-:eness of the UK G'arieral 'ns-=ance and Canadia:: Bamking markets. --here will also be a =eed to cc=sider how the distribution of Allied Dunbar can be extende--_ b, develooing channels zompleentar, to the _`i7ac: sales force. kncz-ler '-ey issue oa to de:-2--.zine how the Group's b,;s-'nes-s shoLLL~ develop thei: oas,_':-_'ons in UK/Eur:oe, Norzh America and, lo-ze7 tz=, in the 7-as: anC else-herz, 4n-_!.d;n& Eas-_ern lurooe. -.-.e zua1::,- and of 7.anagemen: -;t__ be a c:4:~zal _4 e:a=inan: o~ succe4s a:~_~ :h_'i is refleczed the projez: z: t-,d _1._-.azge=e::s ::7 :3azaie: C:2!7,.71; --na d2,jel3:;-_27i: t,~:slzessei- BATCO CONFIDENTIAL - CATEGORY 1: MINNESOT.x TOBACCO LITIGATION. U-1 CD CD CD co BATCo document for Province of British Columbia 26 October 1999 Co=c-'-,i3 4-o=3 /RecamseadaCioas rs c ."e, 4s :nar tne original conclusion from the re ass-=ocioas regardlag the poten--al for rapid profits g7o.th r-e --mancial, Services sec---.r may to be do'61,;raded. *':-.;ever, arhough there are dou~:3 abouc the ~:< General :nS-arance and Canadian Trust Bazing marxecs -hich need to be there is no evidence -: suggest that the sector as a does not have the pocea:_~al to provide the Group ~_c` a'-_=-.e-average pro-;-,':s growth _._ia pr:.or:.:-4es for ac:ior- within tne Operating Grouos to re_~Iect the principal issues which need to be 7 a so ' vej .I= aril_' be partic-.~lar-1,; im-.)o.-zan,, to ensure tna-- :-e =::7ezaszs -_'7L Eagle Scar are ac-_-'eved and to obtain the plan has oeen promised for C. -I'aancial, it order to resolve uncertainties regarding tnis company. ~e exist-ag priorities at the Z-antre a-so reflect the major ror the GzauD's Fina=z_-'_1_ Ser:i-zes o-oerations as a -.i:- are to:- tne Groun's distri".oucioc. kgri-2 plans to deve7oo capability for botn Life _=::,i General Insurance i-, -the U-K. Agree measures to mini=fse tne impact of large va.-Jat-ors _z - in rhe reported results - ne MK GeaeraL Insurance business and re-evaluate :-e ac:raztiveaess to the Grouz o- c'nis market. Identify the elements of _.-ag term stracegies for Coatimental Europe and :'_-a 7ar East and pursue specific opportunities as they ar--se. Agree and i=Dlement an --*==-.oved Group--ide training and management development -;-.::3ram.e for Financial Se-.;ices subsidiaries. -'-s -for the Tobacco businesses, may be felt that this final sho,_-'~ be extended to cc=s"iet ~ha: additional action might '--e taken z~~ attract the best ---=z mazagers to the Group. CD CD X:. N.) (__4 Co BATCO CONFIDENTIAL - CATEGOR'y 1: ',IINNESOTA TOBACCO LITIGAT:01;. BATCo document for Province of British Columbia 26 October 1999 a. Associated CooDanies 'as: n year's revie it .;as ::-:2d chat, exz- the s:)ec- in -a: 2' compamLes, o: :ase :;~ Aracruz zraz- the kss.c~ - che most imparzan: are :::asco in Canada an.' 7~,~, im :nd--'a. ha,e Tenerally been tharacterisec by having a re-azive-7 larie Pr::-;=r-_ion of other ac:-4vit-'es, outside Tobaz::, and FinanziaL -he-e are inherent prolbl=s in :;~couciling ::-.e ia:aresz_S af 7 nduscries -;ich zhose o-- :-e other sharea-z---ers, 3 e=-27a_`IY wish che comvanies t:~ -pursue dIversifization sz:azegies outside the main s:razegic thrust o-- :-e 7-ierz_ is also a corrinuiag in agreefaz a:p_-op::._::e levee-- of d--'-.'-'dend payments. I= :::ie case of the Australian A-isociate Awa:~_', :-ese d~-'zulzies were resolved by effec:Ively enzham;ing a in:erescs in the non-Tobacco ac:-'vicies for a `~:-27LSt in the Aus:ralian Tobazz3 business anci ~-_rinz ::~e oas: vea: 3.kTC3.'s 327 sharehold_~r.7 '-- Skaadinav4-3., ::^__aznzs De=,za:`_< has been exchanged f-.r a 32: direct lzvesz=~n: t h e business. Thera are coat4nuin3 objec:47es to dispose o! --7.e ..a::-.;= and to restructure the s-~arehcldiag in -.;ay waizn will increase control over :he Tobact-z bus-_*ness a=_~ e_4ze- re_~-jce or eliminate rhe interests in ITC's =ier a=:4_-_*-_-'es- ;Z. - For :=asco, the main elements =z the current ze--for-jazz-a- and p-.zs?ects cat be su=arised as -follows-.- a'. Imperial Tobacco, accou=:img for 4Z.--, c f zoaso'__f!azee operating earnings in 1-991), is the zarkpz leader fa the Canadian Cigarette market -aith reasoaabie prosDec:s for growth in a shrinking mar:czt. (b:- Shoppers Drug contributed' 9.4'- of earz'-ngs and is also a marker leader with good prospects for Sro,;-.h. dardee's and opera-__'=g in the US Food =-:tkez, Contr4buced 8-3Z to earn-;zgs and pro"ts were dowz 45t on 1989. The comoanv is also in an indusz--v sector which is under considerable pressure. d' CT Financial contrIbure-4 33.7-, of earm_~ng~ La Ic:-- but profits -ere about 10- dc--r on 1989. 7hera is severe pressure on margins in :"-s sector. -_-asco hava 7.ot yet agreed a-strategic plan wt.rh CT Finantial b~t are hoping 00, do so by mid-I ie, 7here is also a small To`_acco re:ail_-*:-.z c`ain azz:-_nting :or of earnings in 1990 and res--'--".;a-' ~;erisz_=7 az:ivi:_4es tiich provide-_: a net coq-.:-_-_t::~_:)n of o_- .2 a7,:.. -.'Z s CC) BATCO CONFIDENTTAL - CATEGORY 1: NUNNFSOTA TOBACCO LITIGATMN. BATCo document for Province of British Columbia 26 October 1999 s ar. ec4 s::; ,g pro ~ec: to cc-is ide: the opc Ions f:.- a 7 -2 5 - 7'-: Cn zc fcne B.A.7 T.-,cus:r4es' snareholding a-!,::g si=llar L_-ies :c chat acnieved for che ocher Associates. ::ea-.-:.::e, ::he pr-_ori:_es for Izascc are:- a 7- ~avi-aw their corpora-_e objectives and to agree ap?ropriace targets for profits gro.ta and lt~els o_~ _~-_'vi~end paymeats. _c agree a sn rsccver~ plan for Hardee's aa- a-!so -.i'ans -or a -1ch--a.al from this activity. obca--'-. a s---a:e7-c :,an ~or 07 Financial. and :o az:aa :-a plans for zhe furz-har develoDmenr- of this ac:ivi:_- 7 o agrae an imD_1t=enca:-_'on plan to mee: the requ-4:amem: under :ne new --,ancia~' Services legislation cha;: Inaszo's s-areholding in ~7 Financial should be reduced cc 65-Z. 7 ; agree plans f:7 aa-ze-etaring ri:ndra-al ro= :ne res'dual Genstar ac:ivi:ies. bare a-so be a continuing objec:'ve to increase -.-e of zoa:rol t-a: is exerz: .sed over the sz:aregies and p:a=s o~ bc:- :.asco and 17C. 9. couclusicas 9.1 rev'_'ew sujoor:s the view :ha: B.A.7 Industries can prov"e an above-average return to shareholders over the long ce= L`roug` concentrating t"he Group's resources in pursuing grozn " " - 4 = -obacco and Financial Services 9.1- Hc,;ever, in order to be effective in implementing this strategy ar.,_~ to meet the require=enc chac there should also be a rapid rezover7 in profits in 1991-1992, it will be necessary to give a h-'z,. priority to ensuring that Brown & Williamson and Zag'a Star coce as close as possi;Le to meeting both their short-term and iozg-ter= forecasts. ~.3 S`zze current trends suggest that this may be difficul- to acn,ieve, it is recommended that there should be a specific recuire=ent in the October previews, both in these companies and more generally, to identif7 the principal opportunities ror p r improvement, both in the short and long term, concentrating on those businesses which are currently operazz-ag a: lo-.; '-evels of prof':abillity and where the scale is su_-fizienz tc -.ro,ide significant leverage. 9 1: should also be nozec that although the level of un:acove:aa' CD -*, ' - I~orecast to fall in the period 1995, s ' to I it is not (D e--iaa-_ed completaL:-, In addition, the improved recover-, a-so de---!7cs on the forecas:s for -agle Star be'-19 achieved. Hence -.ni ca-c :a:,- ~jr additional UK --r3f.-zs corzlnue a: I 1c, level, increasing che leverage of any i_--arovezencs a: -.-.:.3 t:--72 chat can be -:_Tze. CD BATCO CONFIDENTIAL - CATEGORY 1: MINNESOT.-k TOBACCO LITIGAT10N. BATCo document for Province of British Columbia 26 October 1999 9.1- ~.a cur7en: sc-_trezy ---r Financial Ser-:'-cas --'s to concent:ace rsz: on s:rang:henI_::.; :-e Grou-p's pos--'::.j:-. General f?SC) a,-~ Insura=::e in the '-'K and ',S.-~ and :o coas~der szraregies for e-c-_endiag in:z) compLe=encary ma:iececs lo. --ne ~:SA, the Rest_of. .;:ope and, longer te=, 4-nto c-e -ar --as: Ind tne Res: or tn~_ inclding Eas::.a-:-. Zurove, concen::ra::-_mg on Personal-Liaes :),s; .,e5s - 9 `owever, cnera also a requ-4--=enz: zz; re~_..:ce the a- roup pro"its to rne UK under%rriti=g cyc-e arid to variacions ,~ aunrealised invesrmenc gains (or losses, . It has also been zuesz`oned hecher the ',7K General :nsuraacs =arkec and Canadian Sankin.7 can off-27 the level. of :a mee: t .ne zri:arion tna: each Group business shou_'-_~ be capable of self-f,=dec' giowth a: a .bove-average ra:as. ~_'t is theta;ore 7 ec=meqdec' :hat a szu_~y should be se: u; -.-- resolve these issues. 9.7 s:udy, -)cher stui~~_es to decar=ine :'-a '--est oppor:unities '37 P:'-J:l: _Mprovezen: and the projec: :a czasider possible cnanges in z-,e relationship _:t: Imasco lead t~; =cciiffzaci~ns in the Group's szrzaregy. 9-S 7h4s g: sotoe va-, :a meeting the o:.ie:- zriterion agains:: Imich :he emisting sz:razegies have bee= measured; that there s'-ould be ao alzarnat-ve scrazagy of--a:4-rg a bet-tar rezurm to snare-clde:s. 9. `cwever, i: *411 not necessarfly cover all :)ossilole oo:fors aa~ i: may be t~oughr wor:nwhile, therefore, c: set up a separate sz~=y to consider more radical aIzernar_-',;as. Even if the resul: of this stu_~y is negazive, it will still ha-,e value in c:z-11--ming :*-e validizy of the Group's c-ar:eat strategies. BATCOCO~-FIDENTIAL-CATEGORY 1: NIINI;ESOT.-k TOBACCO LITIGATION. c:) CD X~Ib rIj BATCo document for Province of BritiSh Columbia 26 October 1999