NO COPIES MAY BE MADE Tobacco Strategy Review Team A meeting of the Tobacco Strategy Review Team was held on 17th September 1990. Present: Mr. P. Sheehy, Mr. M.F. Broughton, Mr. B.D. Bramley, Mr. R.J. Pritchard, Mr. U. Herter, Mr. L.J. Saboia e Silva, Mr .J-L. Mercier, Dr. R. Salter (Secretary) Mr. P.J. Rombaut and Mr. T. Wylie also attended the meeting Mr. A.L. Heard attended for items 36-42. I. The minutes (3f the meeting held on 18th May were agreed. (a) It -as noted that no problems had arisen on the proposals for Leaf Grade Rationalisation and that this was due for review again in May 1991. (b) Mr. Pritchard had circulated his review of RJR in June. He provided a further update of Competitive Strategies which was circulated at the meeting. Growth Strategies Eastern Europe 2. East Germany Mr. Herter reported that following monetary union on Ist July, a full union of East and West Germany would be completed on 3rd October, several months ahead of the original timetable. 3. Western brands currently accounted for around 50% of the East German cigarette market and this appeared to vindicate the Group's strategic decision to supply the market from the West rather than buying capacity in the East. BATCF had an 11% share of the total East German market with Pall Mall as the leading brand. 4. The sales force in the East had been scaled back from 210 to 120 but was still being maintained well above the planned level of 70. This would help in overcoming weaknesses in the distribution system in the East, which had led to problems in keeping retail outlets fully stocked. There were also fears that some wholesalers would be unable to cope with the changed conditions and would go out of business. Payments were up-to-date but the situation would continue to be monitored closely. 5. A side effect of opening the borders had been increased sales in West Germany which were running ahead of budget. There had been some dislocation of the selling effort while the sales force was diverted to the East but recruitment there was going ahead well and this problem was being overcome. 6. Exports to Eastern Europe concinued to show significant gains compared with 1989 but a problem had arisen in Poland where draconian increases in import duties and in turnover tax had resulted in punitive price rises for imports sold through the hard currency retail outlets. One solution to this as to import lower priced cigarettes from developing countries (e.g. Brazil and Cyprus) whose products were also subject to a much lower rate of import duty. This option -as being pursued and an order for 9 million cigarettes had already been placed with Souza Cruz. 7. An alternative option for supplying the Polish market would be through a joint venture investment and with this in mind, Mr. Herter had looked at 3 factories. A report would be written for the CPC who would then decide whether this opportunity should be followed up by the investment team which had been set up in BATCo. under Mr. Watterton. CC) 00 r1 i BATCo document for Province of BritiSh Columbia 25 October 1999 8. Hungary : Mr. Bramley reported that following a visit by the Chairman, he had visited the cigarette factory at Pecs in August accompanied by Mr. Watterton and Herr Tomat. The management at Pecs were looking for joint venture partners who would participate in the planned privatisation of the factory. BATCo. had prepared a proposal reflecting the management requirements to develop exports, increase capacity, improve quality and develop local leaf supplies. Other companies who are making proposals are JTI, Reemstma and Rothmans but the local management are thought to favour BATCo. However, the final decision will be made by the State Property Agency (SPA) ho could take a different view. 9. If successful, the BATCo. proposal would involve taking a 50%+ equity stake in a business thought to be worth around ElD million. A further Z10 million would then need to be invested subsequent to the takeover. 10. It was noted that Philip Morris had made a similar proposal for an investment in a factory at Eger but the SPA had preferred the Austrian Tobacco Monopoly. It would be desirable to maintain contacts at each level of decision making and a direct approach would be made to the SPA. L1. Bulgaria : An approach had also been made to the Bulgarian Tobacco monopoly but negotiations on this were likely to be more protracted. 12. Leaf Advisory Team : It was noted that a key Group strength was the ability to provide advice on upgrading the quality of local leaf and it was considered that tf used effectively, this could provide a competitive advantage over Philip Morris. 13. It was agreed chat 'Mr. Bramley would set up a team to investigate -hat might be done to improve the quality of local leaf in Poland, Hungary and 3 ulgaria, concencrating on the measures required to produce good quality Burley and Virginia tobacco in these countries. Brown & Williamson, BATCo., BATCF and Souza Cruz would each be asked to provide an experienced Leaf man on secondment and the team would be led by Mr. Phil Fisher of Brown & Williamson, who had extensive knowledge and experience both in agronomy and processing. 14. USSR : Mr. Pritchard summarised the background to the shortages in the USSR which had led to their asking for tenders to supply large quantities of cigarettes from Western sources. It was noced that despite the highly publicised contracts for Philip Morris to supply 20 billion and RJR 14 billion, there will still be a requirement for further supplies which the Russians will attempt to satisfy at low prices from sources around the world. 15. It was agreed that to place the Group in the best position to cake advantage of future opportunities in the USSR:- (a) Mr. Herter w-Lll set up an office in Moscow which will have responsibility for maintaining contact with the Russian authorities and for channelling orders and enquiries to Group companies. (b) The Group -ill concentrate on establishing three (low priced) brands in the USSR. Blends will be standardised so that each brand will be recognisably the same irrespective of the source of manufacture. Un There will also be clear guidelines on pricing levels. CD r1 j co c3 CD BATCO doCUrnent for Province of British ColUrnbia 25 October 1999 (c) Two of the brands will be Hollywood, at a minimum landed price of $7/mille, and Pall Mall, at a minimum price of $11/mille. Mr. Herter will circulate details of the blends to be used in these brands. (d) Mr. Bramley will select a Virginia brand and will circulate the details of this. (e) International Brands will continue to be made available to the market under normal commercial arrangements. To avoid a possible danger of leakage to other markets, they will not be offered at reduced prices. Growth Strategies : US International Brands 16. Reviewing the paper summarising the current plans and forecasts for US International Brands, Mr. Pritchard noted that although these did not meet the agreed objectives for 15% p.a. growth, it was still hoped to achieve this through new projects which were being developed. 17. For Kent, it was noted that:- (a) There vere favourable trends in Japan where box styles were successful and in China where problems of parallel supply through Uruguay and the Middle East were being overcome. (b) Opportunities for expansion into Thailand, Norway and Sweden were being pursued. In Brazil, a test market was scheduled for 1992 and it ~as suggested that this should be brought forward. (r) The Team supported the programme for relaunching Kent in Europe but suggested that Spain should be added to the countries to be targetted, subject to further discussion of the relative priority to be accorded to Barclay and Kent respectively within this market. (d) The Kent Grand Slam travel packages to major sporting events had been found to be a very effective way of achieving sponsorship association .ithout incurring full sponsorship costs. Mr. Pritchard said he would circulate details of this scheme. 13. For Lucky Strike, it as noted that:- (a) The brand Is progressive orldwide and the blend including ammonia technology, has performed better than Marlboro in blind tests in Germany. It was agreed that further priority should be given to achieving a consistent blend in all markets, especially in Spain, Hong Kong and Panama which do not yet use ammonia technology and in Argentina here the US blend is not used. (b) Price levels should never be lower than one point below Marlboro and .here possible (e.g. Japan) the aim should be to sell at a premium. (c) For Australia, it was suggested that since Marlboro are imported from the USA, a similar strategy might be tried for Lucky Strike (and also for Kent and Barclay). (d) It was agreed that further consideration should be given to buying the rights to use the Lucky Strike trademark in France, where the brand appears to be progressive. CD NJ (e) It was agreed that further impetus should be given to Launching Lucky U-1 Strike Lights to compete with Marlboro Lighrs in key markets. __4 Details of these plans should be communicated at the next meeting. CO ... Co BATCo document for Province of BritiSh Columbia 25 October 1999 - 4 - 19. For Barclay, it was noted that the main thrust was in Europe and the Middle East, with priority being given to line extensions (e.g. the 9mg Lights version in Norway). 20. Viceroy, Capri, Pall Mall and Kool are also progressive and will continue to be developed in selected markets. 21. The Chairman noted that the figures presented for US International Brands overall for 1990 did not appear to reflect the expansion for the year to date. The figures for licenced sales in 1991 were also particularly disappointing. It was asked that for the next meeting:- (a) The figures should be updated to include all the expansion plans both for exports/contract sales and for sales within the licencees. (b) Further consideration should be given to the reasons for any failures to achieve 15% p.a. growth and to possible strategies for accelerating the rate of expansion. Growth Strategies : UK International Brands 22. Mr. Bramley noted that the review of progress for UK International Brands showed that 10% gro.Eh had been achieved in the year to date. 23. Benson & Hedges had made good progress in exports but was under pressure in its domestic markets. It was noted that research was in hand on the potential for the brand in China and the Chairman suggested that an early decision should be taken on a launch in this market. 24. It was noted that a Benson and Hedges variant based on a light US blend was being developed and would be reviewed in November. 25. State Express was showing strong overall growth. JPS was progressive in South Africa but exports -ere static and the brand was declining in the domestic markets in Australia and Brazil. Players Gold Leaf was a key brand for Africa and BATCo. were exercising tighter control on blends and promotion. Embassy was also thought to have a good potential in Africa but Capstan and Wills Gold Flake -ere thought to have limited potential for growth worldwide. 26. Summarising, the Chairman said that the review was disappointingly negative. In addition, there -as insufficient emphasis on quality which .as a continuing problem, especially in Malaysia (555s) and in African markets for Players Gold Leaf. BATCo. were asked to report at the next meeting, outlining action in hand and progress to date on improving the quality of Virginia cigarettes in the Group's key markets. Growth Strategies : New Markets 27. Mexico : It -as noted that the current strategy as to import cigarettes from the USA in order to establish/re-establish brand goodwill. This avoids the need for a substantial investment and although the contribution from the market will be minimal in the short term, should establish a base for future profits. A key brand will be Lucky Strike, sold at 10% above Marlboro. 28. A project manager will be appointed in October with responsibility for implementing the second stage of the strategy, hich may include setting C:) up a secondary manufacturing facility for cheaper brands. C() Cl) CD (XI BATCo document for Province of BritiSh Columbia 25 October 1999 29. Turkey : It was intended in August to sign a letter of intent to invest but this has been delayed following changes in personnel at the relevant Government ministries. It was noted that a number of issues would need to be resolved before an investment proposal could be justified. However, signature of the letter of intent should help in maintaining the ability to import into Turkey. 30. Negotiations for possible investments in Thailand and Korea are being progressed from Louisville and contacts are being maintained from BATCo. regarding the potential for investing in Burma and Vietnam. The Philippines was also suggested as a potential market for investment but it was agreed that business conditions there were not such as to justify considering an equity investment at present. Growth Strategies : Brazilian Exports 31. It was noted that Angus Leslie has been appointed to provide a stronger thrust in expanding cigarette exports from Brazil. Growth Strategies : Capacity Implications 32. It was agreed that to be able to react positively to opportunities for growth, there should be an objective to have a production capability Group-wide sufficient to absorb orders 20Z ahead of budget. 33. It was noted that there could also be a requirement to have machinery available to re-equip joint ventures and to upgrade the machinery in Group factories in developing countries. This could be an outlet for less sophisticated designs of machinery currently in use in the major Group companies. This might then be replaced by the higher speed machinery, which was now beginning to become available, capable of outputs of 10,000-L2,000 cigarettes per minute. 34. In order to take full advantage of these trends and to have a cushion of available capacity, companies should consider whether further orders should be placed on machinery manufacturers, taking into account that it now appeared possible to reserve future capacity on a provisional basis without incurring a significant financial risk. 35. It was noted that Dr. Haslam at BATCo. co-ordinated the Group's orders for manufacturing machinery and Mr. Bramley agreed to report back to the next meeting on the current position on machinery orders throughout the Group. Priorities for R&D 36. Mr. Mercier reported the results of the meeting which he had chaired, the object of which was to obtain the views of the Group's marketing directors on specific product developments which they believed should be given a high priority within R&D. 37. It was noted that:- (a) The marketing directors believed that the highest priority should be projects aimed at understanding the chemo-sensory basis for matching taste and for developing products which consumers considered to be U-1 superior to 'farlboro. Associated work to understand smokers' CD behaviour and to develop improved methods/ techniques for blind tests IN.) was also r-oristdered to be valuable as was work to reduce bitterness and irritation. co c0 (--D all BATCo document for Province of BritiSh Columbia 25 October 1999 - 6 - (b) It was also agreed that it was important to develop cigarettes with reduced tar:nicotine ratios to prepare for expected trends in regulatory regimes and in consumer tastes. (c) There was less market interest in developments leading to cigarettes with a reduced ignition potential, reduced sidestream smoke and 'environmental friendly' characteristics. However, there was general agreement that biodegradable filters would be a worthwhile development. (d) There was virtually no marketing interest in 'novel' cigarettes or in alternative materials and structures. 38. It was agreed that the marketing directors had provided a useful input to the discussion of the research programme but the Chairman stressed that the Team also needed to take a broader and longer term view of research priorities. 39. In particular, he believed that although low ignition cigarettes were recognised as being important in only two countries at present, recognition of this requirement could spread to other countries in the future and it was important to be prepared to react to this. 40. Similarly, although low levels of sidestream smoke are not seen as a positive marketing feature, it was necessary to keep up with developments by other manufacturers and to keep ahead of public opinion. He suggested that there should be an objective to reduce sidestream smoke by quantified amounts over time. It was asked that there should be a progress report on this topic early in 1991. 41. It was noted that following the R&D conference, Mr. Heard would present his proposals for the Research Programme at the next meeting of the Team, due to be held in November. 42. The Chairman asked Team members to consider before the next meeting:- (a) The value of the marketing conference in providing an input to the R&D programme. (b) The effectiveness of the current arrangements for technical liaison within the Group and possible ways in which these might be modified to improve the interchange of information and to reduce wasteful duplication of work. 43. It -as noted that the marketing directors had suggesced that they should have further meetings to discuss marketing strategy. but it was felt that strategy -as the responsibility of the Team Itself rather than the marketing directors. However, it was agreed that there could be a case for organLsing meetings to discuss marketing techniques and to share experience on sponsorship, etc. N) U-1 __J co C~C) CD BATCo document for Province of British Columbia 25 October 1999 7 - Reviev of Current Trading 44. It was noted that volumes were significantly ahead of 1989 with gains in market share in Brazil and Canada and improved exports to China, Japan, Eastern Europe and Iran. The Chairman stressed the need to maintain the pressure to achieve steady increases in volume. Hanager Development 45. ',It. Broughton reported that, following a CPC review of a paper from Chel.ood, it had been agreed that a project would be set up to consider all aspects of manager development, including recruitment policies, induction and the optimum inter-relation of training and development throughout a manager's career. 46. The work was expected to last for 9-12 months and would be led by a selected 30-40 year old 'high flyer' who would be seconded to the project full time. Consultants would be used to look at all aspects of current practice, in relation both to the objectives and to best practice in other companies. 47. It was noted that the project would distinguish the different needs in the Tobacco and Financial Services businesses and that the end object would be to devise programmes of manager development tailored specifically to the needs of the businesses. 48. During the course of the project, the existing Chelwood courses would continue to operate and the Chairman asked that these should continue to have the full support of management both as contributors and in sending delegates to the programmes. 49. Inter-Company Transfers : Mr. Bramley reported that a meeting held in September to review progress in stimulating inter-company transfers had concluded that the initiative had been worthwhile in increasing both the number and quality of the candidates for transfer. Another conclusion was that there could be value in considering more short term (6-12 months) secondments as well as the 2-3 year postings. Further study -as required on the issue of remuneration but this was not seen as a fundamental problem. 50. It was agreed that pressure to identify candidates for transfer should be maintained on a continuing basis throughout the year. It was also agreed that it would be valuable to have a stocktaking on an annual basis and that the personnel managers should arrange a further meeting for mid-L991, to review progress during the year. 51. It was noted that the secondment to the manager development project and the plans to build up a team round Mr. Watterton to investigate investment opportunities in Eastern Europe should help in opening new opportunities for development. The Chairman also stressed the need to identify candidates for teams to man any new joint ventures which were (-n set up as a result of Mr. Watterton's work. It -was intended that these CD teams should be multinational and this would create opportunities r1i throughout the Group. (-n CO CO CD 00 BATCo document for Province of BritiSh Columbia 25 October 1999 8 - Other Issues 52. Additives Register : Mr. gramley reported that the additives register was virtually complete and it was agreed to review this topic again early in 1991. 53. Smoking/Regulatory Issues : It was noted that WHO were continuing to pressurise airlines to ban smoking worldwide and Mr. Herter reported that partly for logistic reasons following the introduction of 3 class travel, Lufthansa were due to impose a ban on smoking on domestic flights from end-October. Mr. Bramley suggested that the Group needed to mount a more concerted effort to counter these pressures and agreed to produce a strategy paper on this for the next meeting. 54. Mr. Bramley reported that France will ban advertising from 1st January 1991. Other EEC countries could follow by Ist January 1993 but this trend is being resisted in Germany on constitutional grounds and also in the UK and Holland. 55. Hr. Mercier reported that in Canada the legal representations to limit the impact of C51 should be completed by end-October and the industry was hoping for a favourable judgement on the issue. 56. It was noted that in Brazil the new Minister of Health had introduced further legislation to limit tobacco advertising. However, following representations by Souza Cruz, the level of restriction was likely to remain largely as before. 57. ~Ir. Pritchard reported that despite continuing Congressional activity in the USA, no new restrictive legislation -as expected to be enacted in the 1990 session. 58. The Chairman noted that the regulatory trends on advertising had again confirmed the need to understand the inherent value of Trade Marks and to devise methods for maintaining or increasing brand goodwill in an environment where advertising was banned. He suggested that this should be considered as a topic for a future marketing directors' seminar. 59. It was noted that a substantive new regulatory development in the USA was the introduction of a bill formally recognising a method for testing the ignition propensity of cigarettes. 60. Mr. Herter reported that the VGA in Germany had introduced a DIN test for measuring tar levels in RYO tobacco. Details of this test would be circulated to the other companies. 61. It was agreed that Smoking/Regulatory issues would be kept on the agenda as a permanent review item and the Chairman asked that, for the next meeting, Team members should consider whether there should be specific research on the likely impact on the industry of 'Green' pressures. 62. Y-1 Tobacco : It -as noted that Mr. Pritchard would report back to the next meeting on the assessment of a new blend including Y-1 tobacco where the objective had been to produce a lo.-tar cigarette with flavour comparable to that of Winston. C) CD CD BATCo document for Province of British Columbia 25 October 1999 63. Ammonia Treatment : Mr. Pritchard reported that the blenders conference held in June had been useful as a means for exchanging information and experience. 64. As a follow-up to this, it was intended to produce a blenders handbook which would be distributed throughout the Group. 65. t4hile welcoming this development, the Chairman emphasised that the loss or copying of this would represent a leakage of very valuable trade secrets. The handbooks would therefore need to be kept totally secure. 66. It was noted that Ammonia treatment was now being used increasingly widely. For security reasons, it was suggested that, in future, the treatment should be referred to by a code name. 67. The Chairman also suggested that further research should be carried out in the Fundamental Research Centre to characterise the decomposition products of cigarettes containing components hich had been treated in this way. 68. Reconstituted Tobacco : It was agreed that in deciding which process should be used to produce reconstituted materials for incorporation in cigarettes, the prime consideration should be product enhancement rather than cost. It was also suggested that further consideration should be given to possible benefits to reconstituting stem in sheet form. 69. Acetate Tow : It was noted that the supply of acetate tow did not present a problem in those countries which had established domestic supply. However, there could be a problem in those BATCo- companies which depended on imports and in Brazil, which would need to be dealt with on an individual basis. 70. It was agreed that Mr. Bramiley would give further consideration to ways in which this problen might be resolved through negotiation with suppliers on a worldwide Group basis. 71. Future Meetings : The next meeting of the tea. has been arranged for Friday, 30th November. Dates for meetings in L991 are still to be arranged. RS/DJA 20 th September L990 U-1 CD r1 j Ull ---j CC) BATCo document for Province of British Columbia 25 October 1999