'91-11-25 13iff &qT IND. CHEU400D 082571 2273 P. 1&p.punirstionq qpend comparicon c;~neral: PM is believed to spend in the region of $2.Obn on marketing of its cigarette brands globally ($I. Ibn, US domestic and $0.9m in ths international warkeu), which represents a per mills spend of $3.40. In contrast, BAT's global spend of $1.0bri corresponds to just $1.77 per mille. F_stimated corrununications expenditure Spend Per Mills Spend Per Mule PM USA SI 100m $4.99 B&W $236m $2.09 Pull S900M $2.44 BATCo. $560m $2.68 BATCF $110m $3.33 S. C= S29M $0.21 Imperial $45m $1.61 Total $Mm $3.40 Total S980M $1.77 PM outspends BAT an a per mille basis in most areas of the group and at the overall level by a factor Of 1110103t two times. PM's spend on its International brand portfolio ($750m), however, translues to a per mills spend of $2.77, whilst BAT's ($300m) works out at S3.27. Neyertheiess, given the smaller number of brands (seven vs. fifteen) which make up the PMI IFH portfolio, the spend per brand is much higher for PNG than it is for BAT. PM's spend on intemational filter brands outside the US is twice that of BAT, even excluding the sponsorship of Formula One (estimated to cost cXI00m pa). However, in 1986 PMI and BAT spent broadly similar amounts on advertising and marketing of their international bra:-ids. Since then, PMVs spend has increased nearly 250%, whilst BAT's has risen by just 50%, representing a 30% decrease in real terms, after allowing for 10% p.a. media inflation.. Spending Strategy. A consideration of PMI's communication spend across brands and rcli:M5 revegs aL pattem suigesting that PM follows a simple but effective group strategy when glocating communication spend levels. a. Brands. Given its dominance of the group's volumes (60% of the total) the continued development of MARLBORO will remain PRE's top priority. The advertising strategy for MARLBORO crones an umbrella under which all the brand derivatives benefit hom the advextising of the parent brand. Hence the fact that it has been MARLBORO LIGHT*s recent volume growth (+200% over the last five years) driving the overall brand's growth is largely Irrelevant. MARLBORO as a whole continues to grow globally and this will remain the key objective of the group's marketing strategy. However, as MARLBORO's volume base has continued to expand and its profitability is further improved, the resources that it generates have been channelled into the developmer.: of other key international brands, In 1982 PM1 spe= 85% of its marketing budget on N, "',ORO. However, since then, the per mille spend has fallen relative to the group avo. in 1986 the brand represented 10 BATCo document for Province of British Columbia 25 October 1999 Cn C~ rll%..) L01 co (50 191-11-25 13:16 SAT IND. CHELWOOD 082571 2Z73 P.3 72 46 of total IFB sp ienil, buc 82% of volumes, and by 1990 this had Wien to 49% of spend and 76% of Volumes. Emphasis hu be= switched ftm MARLBORO into the group's other IFBs as the dominance of MARLBORO in the world markets has increased and the efficiency of spend on the brand has risen. In 1982, per mille spend on the six other IFBs was on average equivalent to that spent on MARLBORO (LO.30), but by 1986 It was 87% higher and last year had risen to being over 250% higher. pml Estimated 03 Spend Analysis 1992 1996 1990 Vol. Spend Per Mille Vol. Spond Per Mille V.I. Spend Per MUI& MARLBORO 120.6 U6.0m LO.30 156.5 rn.IM LO.49 208.4 L166.9m L0.110 LARK 6.1 - 7.1 11.0 L59.3. 13-29 PM LIGHTS 1.0 L1.610 fl.60 5.5 110.8m fl.96 11.7 EXOM L2.91 MEPIT 3.5 L2.7m 10.77 6.4 LS.6m L0.87 10.3 02.3. L3.14 PARLIAMENT 1.6 3.0 to.3m fo.ii 9.0 912.6m E1.40 L&M 2.2 L0.9M 90.32 5,2 0.2n, 11.39 7.2 E14.8m f2-05 cHESTERRELD 5.7 11.0m L0.18 7.3 0.2m 0.72 6.6 =5.2. 0.82 Total 141.4 U2.2m LO.30 190.9 L106.3m EO.56 271.1 L355.2m 41.31 BAT Estimated IFB Spend Analysis 1982 1926 Im Vol. Spend Per Mille Vol. Spend Per MW& Vol. Spend Per Mille B&H 28.9 L19.6m 0.69 21.5 Z29.6m LI-37 13.3 141.8m L2.33 COLD LEAP 5.2 L0.7ni 0.13 6.0 Z2.5m LO.41 7.9 LI.9rn LO.24 JPS VA 1.2 E4.4m 13.57 1.7 110.0m L5.89 1.3 0.0m E2.30 SE 555 5.0 L2.3m LO.46 5.9 U.Sm LO.76 12.4 LIIAM Z0.92 BARCLAY 0.2 LI.7. L8.60 2.4 112.4. 0.15 3.7 124.3m E6.57 CAPRI - L.1 L2.1m 11.90 JPS us 1.1 97.3m U-07 0.7 0.1m LA-37 KENT 12.3 06.3m LIZ. 15 8.3 L12.3m 11.48 21.2 L27. I m L1.211 KOOL 2.4 C2.6m LI.011 1.6 C1.3m 0.93 1.6 13.2m f2.00 L. SMKE 0.5 L2.2m U.40 3.6 fWrn L6.19 13.0 L45.3rn 13.49 PALL MALL 1.7 E2.94. L1.71 1.7 fl.3. (0.74 2.8 L3.7m L1.32 VICEROY 5.5 L11.7to L2.13 4.1 0.0,n 91-21 6.9 E3.4m LO-50 Other 0.6 C2.4. U.00 0.4 L1.3m L3.25 0.2 LO.Sm aso Total IF8 63.5 C77.0rn LI.2t 59.0 E109.8m fl.116 91.6 072.11m tI.U This pattern more than adequately demonstrates Ws spending strategy. In the early years of a brand's development, the group signiflcamly overspends on Its promotion (see section four for further details on brand portfolio management strategy). Short term profitability concerns are ignored since the group concentrates on building for optimisation of profits in the long term only. Once critical mass his been achieved, the effectiveness of spend on the brand Is substantially improved and volume growth begins to outstrip the growth In marketing spend alloc4ted to the brand. As the brand's volume bliss Is increased, production efficiencies are generated and profitability starts to rapidly improve. At this 11 Ln C:) Ln ON _--i 11 P co BATCO document for Province of BritiSh Columbia 25 October 1999 '91-11-25 13:16 BAT IND. CHELWOOD 082571 2273 P.4 point the proceeds from the brand will be usari ti, cro3s-subsidise the development of other brands or brand extelW0113 In the portfolio and the process starts afresh. The data In the tables above show this process In action. It is visible In the figures for MARL130RO Z3 the brand has been used to fund the growth In the other IFBs- In particular the development of LARK has been a high priority and 17% of communications expenditure is now directed at the brand, funding Its development in lapan. Increased emphasis has been placed an all of the international brands except for LAM. However, CHESTERFIELD, despite a somewhat disappointing volume record, now receives the highest per mUlo support of the whole portfolio at L3.82. It Is believed that the brand is being targeted directly at LUCKY STRIKE. Similarly the Increased importance of PHILIP MOMS LIGHTS and MERIT In terms of allocated communications spend could be seen as in attack on BARCLAY In Europe. BAT by comparison can be seen to have pursued a far less consistent strategy. Per mille spend on the group's brands is on average 44% higher than that in PNH, but has hardly changed since 1986. The spend is spread about a much larger number of brands and seems to have been directed in a far lem structured fashion. B&H, VICEROY and KENT took the lion's share of group spend to 1982, but over the eight year period BARCLAY and LUCKY STRME have emerged as now priority brands, the former now having the highest per mill* expenditure of all the brands at L6.57. JPS, in it& two versions. received a significant increase in support around the middle of the period, but this has now fallen back. SE 555, has been given only a limited increase in marketing support, but nevertheless has a very encouraging volume growth rewrd. Meanwhile support for VICEROY has been all but discontinued. None of the group's brands can really be said to have achieved a meaningful critical mass and so the group has achieved none of the marketing spend efficiencies that PMI's strategy has generated. Regions. This basic theme of this strategy is also visible in the gcographical allocation of communications expenditure over time. In 1983, (the first year of data on competitive marketing spend presendy available), PMI was already committing just under 50% of 1FB marketing resources to the EC region. By 1986. the importance of the area to the group's expansion plans had resulted in it attracting over 60% of spend. Ile skew In PMFs expenditure towards the EC peaked in 1987 when it rose to represent over 74% of total IFS spend. Indeed throughout the eight year period shown in the table, per mille expenditure in the area has always exceeded the group's average. Group profits per mille in the EC are now estimated to be well in excess of the support which the area receives, 0.27 vi. E1.58, and the EC now represents the profit engine for PMT, accounting for over 46% of international profits. Hence it is the EC region which Is providing the funds for PMI's drive into the Far East. The AsialPicific region currently has the highest per mille support Of PMI'3 five operating divisions and now accounts for over 40% of total IFB spend, up from just 9% in 1993. The current distribution of communi=ions expenditure therefore provides an indication of where PMI believes the rewards will be greatest in the future. Clearly the Far East is receiving the attention that the EC received in the mid-80's-and will soon represent an even more important profit centre for PM1 than the EC. Considering recent developments, It would also be logical to expect that once ctitical mass has been achieved In the Far East, attention will shift again, to the Eastern European countries and Russia. Traditional marketing spend may not be the medium, but support will probably be Increased, perhaps in the form of further loss making shipments to ft region. Again the method will be to channel funds out of the EC and Far F---,. mto this now area of emphasis. LF1 C:) r"'.) 12 BATCo document for Province of BritiSh Columbia 25 October 1999 1-11-25 13:17 BAT IND. CHELWOOD 082571 2273 in contrast, BAT's regional allocation has tended to lack direction, being ebar2cterised by ju generally broad spread and lack of regional focus, although recent expenditure hu bee directed to the Far East. However, since BAT Is not generating the returns that PM1 is in the, EC, the Stoup lacks the profit base to fund a truly competitive assault on the Far East. pMj is utilising its dominant Position in the EC. wher 'e it has a 15% market share to outspend the competition In the Far East. BAT is therefore unable to compete on an equal footing in this Important growing region. pMj Estimated Regional Spend Analysis P.5 1913 1986 1990 Vol. Spend Per MiLlc VoL Spend Per MUIc Val. Spnd Per MiUe EEC 61.2 L27.3m 10.45 93.3 16S.3m LO.78 113.2 L178.0m L1.58 EEMA 39.0 L12.2m LO.33 46.6 C11.8m 10.24 64.2 L23. I m LO.36 A,ilv?--irl- 12.7 L4.2. LO.22 23.7 flUm 90.79 SA.0 1143.1. JE2.47 Udn America 23.6 L4.Gm LO.17 30.3 U-4rn L0.28 26.3 0.7m L0,37 A-Ullui- 2.3 L3.Om LUO 1.1 LIAM Z1.00 1.0 ( ~- 0 Lh-r 4.4 L4.4m L1.00 5.2 L0.5m 10.10 8.4 ToW 149.2 LSS.7m 10.37 190.9 L106.3m LO.56 271.1 L355.2m L1.31 BAT Estimated Regional Spend Analysis 1983 Vol. Spend Per Mille EEC 8.6 U1.6m LIX EEIMA 21.3 L10.3rn LO.47 mwpuific 17.1 L14.2m LO.82 Uti. Awrie. S.4 L6.Om fl.li A.wnlaia 7.5 L10.0. fl.33 oth.,(Can.d.) 1.7 C35.0m L20.59 Toul 62.1 L86.9m it.40 1986 Vol. Spend Per Mille 10.5 L16.3m 41.53 17.9 Z24.9m 11.39 17.1 L".Grn L2.57 6.2 Ls.om L1.29 6.4 L3.9,n LO.92 L.0 110.7m L10.70 S9.0 1109.3m L1.96 1990 Vol. Spend Per Mille 13.8 W. I rn C2.91 25.1 02.5. C1.29 38.9 f7S.4m 11.94 7.1 Z4.8m L0.68 5.8 L13.9m C2.40 0.8 W. lin L7.63 9 t.6 102.8m L1.19 c. ATIJDTL Split. There is little discernible pattern in the distribution of the two group's Marketing spends above and below the line over time. Nevertheless, if the estimated cost of the Fortnula One sponsorship is Included (LI00m p.a.), then it 13 clear that PMl is significantly more skewed towards BTL spend than BAT (59% of total spend against BAT's 45%). This should position the group better in the future, given the increasing restrictions being placed on traditional ATL spend, particularly with PNG's skew towards the EC where the almost Inevitable ban on advertising continues to loom large. In addition, when ATL spend has been available, during the mid-80's, PMI appears to have taken more advantage of the opportunity, raising its ATL spend to 66% of the total In 1986, against BAT's 56%. 13 C> r1 j Ln 0 \ 14 BATCO document for Province of BritiSh Columbia 25 October 1999 '91-11-Z5 13:18 EAT IND. Q-ELW00D 082571 ATUBTL spend distribution 1982 1996 1990 BAT PM1 BAT PMi BAT PMI ATL 66% 60% 56% 66% 55% 54% RTL 34% 40% 44% 34% 45% 46% 3. EtTiciency. PM1's marketing expenditure Is considerably more effective per dollar than BAT's given the following features: a. Size. With PMI's IFB spend now over twice the absolute size of BAT's, the group has been able to increase the per mille support for MARLBORO by over 167% over the eight year period, whilst also raising that spent on the six other IFBs by nearly 400%. BAT, by contrast has only Increased overall group IFB spend by 50% over the last eight years, representing a decline of 30% in real terms after allowing for media inflation of c. 10% per artnum. b. Consistency. The consistency of PMI's advertising has been very high over time. Each brand has its own distinct image and which has been developed over a long period. The consistency of the MARLBORO campaign is indicative of the strategy employed, having been reliant on the cowboy imagery since Its repositioning in 1956. This high level of consistency therefore means that the effiectiveness of the communications spend is Much higher per dollar than if campaign themes were continually changed as has been the case in BAT. c. Focused Brand Fortrollo. The group's relatively low number of international brands (seven vs. BAT's fifteen), allows PMI to focus its resources behind only its key priority brands and regions. BAT is faced with the dilemma of deciding which of its myriad brands should be inadequately supported in order to fund the growth in the spend on other brands. T'his, has generally resulted in the decision being deferred and most of the brands receiving soine increase, but on average the support levels have become inadequate. With -MARLBORO dominating its volume base, however, PM1 has found that its spend on the brand is highly efficient - this is reflected In Its relatively low per mule support level of LO-80. The brand's advertising has created an umbrella under which MARLBORO LIGHTS, the power-house, behind the overall brand's recent growth, has also been promoted. Thus the huge volume base of the brand has enabled relatively greater emphasis to be placed on the group's other IFBs. BAT lacks both a brand with any real critical mass and a portfolio with any real degree of focus, and consequently the spend that the group does deploy is relatively inefficient as well as being of a lower absolute size. d. Agencies. PM employs only one advertising agency for MARLBORO - Leo Burnett. Most of the work appears to be done centrally, developing a wide range of advertising material which is then provided free of charge to PM operating companies by the PM Head OMc8. For any specific local work that remains to be done the PM operating companies must then negotiate their commission rates with the local Leo Burnett office. This system, together with the group's huge size, has ensured that the group's leverage when negotiating its agency comnsission rate is considerable. Thus, In practice, the normal 15% Commission rate rarely applies within the group and the resultan.- overall rate is clearly substantially 14 P. 6 CD BATCO document for Province of BritiSh Columbia 25 October 1999 1-11-25, 13:16 BPT IND. CHELWQI,)D 082571 2273 P. 7 its, than 4s%. in addition to this. the following factors give the group a further significant competitive advIntage: in summary, PM.I's communications strategy Is far more focused than Our Own. It is built .rating area of dominance through heavy overspending and then diverting funds into on r t,he develoPmem of now priority areas. This strategy, togedier with die consistency of both Lh:: brand atid regional focus and the campaigns themselves, has led to PMI's ,ommunic,ations spend being substantially more effective per dollar than our own. 4. Brand Porifolio Manni2ement vs. BAT BAT Brand Portfolio Management. One of BAT's key weaknesses is that the group's volume base is spread amongst a multiplicity of relatively small brands, none of which ccristitute a big enough proportion of volumes to become the group's top priority or are true international brands. BELMONT Is the largest BAT brand, but it represents less than 9% of toW international volumes. KENT is the group's largest intemational brajid, but its volume base accounts for only a little over 4% of international volumes. Givt-n the lack of marketing resources which has characterised BAT's developmert Ivtr the last rive years or so, the group has been faced with the dilemma of idenW%.::L uht brands for which support must be cut, in order to back those brands which it *- : .. , do show potential. In reality this has led to a decentr2lisation of the decision pru,;~,. , hwh. given the short tem profit objectives of the operating companies, has in turn resulted in in almost total lack of strategic brand portfolio management. Markets have been 2rtifiCially segmented to decide which brands to launch In which area, generally according ..) short term tactical considerations. The net result his therefore been the evolut;- of an unfocused brand portfolio with little or no strategic direction. More recently an attempt has been made to prioritise the group's brands and this has led to the current distinctions between 'tactical' and 'strategic' brands being developed. Strategic brands now receive a greater degres of control on their positioning whilst the so-called tactical brands are allowed to be treated with more flexibility. However, since the characteristics that determine whether a brand Is deemed tactical or strategic are arbitrary, diia dixtin,;tion is by no means clar and allows inconsistencies to be introduced into brands where perhaps it should not occur and vice versa. PM Brand Portfolio Management. This Is, however, the complete antithesis of PM's Portfolio management strategy. PM does not mechanically segment markets, but bases its strategy on the fundamental positioning of Its brands. the group has created a 'world' around each of its international brands. "Me world of the cowboy Immediately conjures up MARLBORO's identity, whilst CHESTERFIELD's nostalgic American values are also beginning to take on a personality of their own. PHILIP MORRIS itself is less clearly establishefi, but has taken on a high tech. ultra modern, trend-setting identity which may Prove a useful image as tectinical Innovation becomes increasingly important in the race for Inn, I,.,. DII&I C) r1 i Un 15 0\ BATCo document for Province of British Columbia 25 October 1999