Wireless FAQ
Wireless FAQ
Questions
Answers
- How do I access wireless?
Use your MyAccess account (VPN User ID) to connect to the 'UCSFwpa' wireless network.
- What is MyAccess?
MyAccess is UCSF's single-sign on service that enables you to access a variety of applications via a common user id and password.
- What is the wireless network name?
There are two different wireless networks: 'UCSFguest' and 'UCSFwpa'. The network name is case sensitive.
- How do I set my SSID so I can connect via wireless?
Please set the network SSID to 'UCSFwpa.' Most wireless devices include a configuration utility which is active in the System Tray in Windows (usually located next to the time display in the bottom right-hand corner of your screen) or in the Menu Bar in Mac OS (usually located next to the time display in the upper right-hand corner of your screen).
- What resources can I access with wireless?
If you are logged into the 'UCSFwpa' network, you have access to all library resources as if you were using a library workstation. Using 'UCSFguest,' you will have limited access to UCSF resources.
- Where else can I use wireless on the UCSF campus?
Wireless is available in many other locations on campus. Details on existing and expanding coverage are available from UCSF IT.
- I installed Windows Service Pack 3. What can I do?
Download this hotfix if you have installed Windows XP Service Pack 3 and cannot get wireless after the update. You will need to accept Microsoft's usage agreement and submit your email address. We recommend you first copy this onto a flash drive from another computer and then run it on your laptop. Please come to the Tech Commons for assistance.
- Can I use wireless if I am not part of UCSF?
You may use the 'UCSFguest' network.
- Where can I go if I need help?
Consultants are available in the Library's Tech Commons. Please stop by the Parnassus Library in CL240 or see our Consulting and Service page for more information.