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RefWorks Help & Frequently Asked Questions (FAQ)

RefWorks FAQ

What is RefWorks?

RefWorks is a widely used web-based citation management program that you can use from any computer with an internet connection, without having to install any software. Being platform independent, it will run not only on Windows and Macintosh but also on Linux, the Blackberry, and the iPhone.

You can download and install the free Cite-N-Write plugin which integrates EndNote with Microsoft Word, allowing you to easily and quickly cite references and create a paper with properly formatted citations and bibliography.

How do I access RefWorks?

Go to UCSF RefWorks login

The Library has a site license for the UCSF campus, so you're entitled to a free account while you're affiliated with UCSF. Since RefWorks is a web-based application, you don't have to download or install any software. You just need a web browser and an internet connection to the RefWorks server.  

If you don't already have a RefWorks account, view the following brief tutorial:

When you create a new account, you'll receive a confirmation email with your login.

How do I connect to RefWorks when I'm off campus?

There are two ways to connect to your RefWorks account from off campus:
  • Login to the campus network using VPN@UCSF. Then login to RefWorks as usual through your web browser.
  • Use the UCSF Group Code* to connect to the RefWorks login site. Type the code  in the box at the bottom and click the "Go to Login" button. You should then land on the regular RefWorks login page. Log in to your RefWorks account using the RefWorks ID and password that you set up for yourself.

* Included in the email you receive upon creating a RefWorks account.

What happens to my RefWorks account when I leave UCSF?

Any alumni, whether they already have a RefWorks account or not, will have lifelong access to RefWorks through the RefWorks alumni program. Retired faculty members are also included in the alumni program.

How do I get and use the Cite-N-Write plugin?

You can download and install Write-N-Cite for your own computer from the RefWorks site. Click on Write-N-Cite from the drop-down Tools menu in your RefWorks account. Select either the Windows or Mac version.

What hands-on training is available?

Library staff teach a hands-on Getting Started with RefWorks class that covers basic skills such as how to create your own personal reference database and how to generate a formatted bibliography in MS Word.

How do I transfer PubMed references to RefWorks?

How do I transfer references from CINAHL to RefWorks?

How do I transfer references from PsycINFO to RefWorks?

You can export references directly from the results page of a PsycINFO database search. Mark the references to be transferred into your RefWorks database, then click on Save, Print, Email. Click on the Save to RefWorks button at the bottom of the screen.

How do I transfer references from Google Scholar to RefWorks?

Which method can I use to transfer records from a specific database to RefWorks?

View this list of databases to see whether you can use import/filter, connection file or direct export to transfer references from a specific database to a RefWorks library.