CLE Questions? Check the FAQ

Convergence - Wed, 2015-07-01 15:23

As we approach the start of a new academic year at UCSF, more people are using the Collaborative Learning Environment (CLE) to facilitate learning inside AND outside of the classroom. To help new faculty and staff, and as a refresher for returning CLE users, we have created a Frequently Asked Questions (FAQ) page on the Learning Tech Support Center. Click the image below or the following link to access the UCSF Learning Technologies FAQ.

These bite-sized pieces of instruction are quick reminders for completing common tasks in the CLE. We will be adding more content to this page, and please leave a comment below if there is a specific question that you feel should be included in the FAQ in the meantime.

Do you need assistance working on a large CLE project such as organizing a course question bank or managing your gradebook? Join the Learning Technologies Group at an upcoming Tech Clinic – held on the 2nd and 4th Friday of every month at the UCSF Library.

Image Credits:

Question” designed by Kirill Ulitin from the Noun Project.

Categories: Convergence

Got Blocks? The CLE Does!

Convergence - Fri, 2015-06-05 16:17

Faculty and course staff spend a lot time developing activities and resources in the UCSF CLE. Blocks, or the content located on the right and/or left side of a CLE course page, often get little attention outside of the Navigation and Administration blocks. Brace yourself, because in this post we will review the types of blocks available in CLE courses and will also showcase a particularly helpful one; the Remote News Feed block.

We wrote about Block Management last year, but did you know there are many different types of blocks that can be added to a CLE course (34 to be specific)? Below is a complete list of available blocks. Click to learn more about each:

  1. Activities
  2. Attendance (read more on the Convergence blog)
  3. Blog menu
  4. Blog tags
  5. Calendar
  7. Community Finder
  8. Course Completion Status
  9. Course/Site Summary
  10. Courses
  11. Favorite Courses (read more in the Learning Tech Support Center)
  12. HTML
  13. Ilios Calendar – displays information related to the Ilios calendar
  14. iRocket Helpdesk – display contact information for the UCSF School of Medicine’s iRocket Helpdesk
  15. Latest News
  16. Logged In User
  17. Mentees
  18. Message
  19. My Private Files
  20. Online Users
  21. People
  22. Quickmail (read more on the Convergence blog)
  23. Quiz Results
  24. Random Glossary Entry
  25. Recent Activity
  26. Recent Blog Entries
  27. Recent Courses (read more in the Learning Tech Support Center)
  28. Remote RSS Feeds (read more below!)
  29. Respondus LockDown Browser (read more in the Learning Tech Support Center)
  30. Search Forums
  31. Section Links
  32. Self Completion
  33. Tags
  34. Upcoming Events

This post showcases the Remote News Feed block and provides instructions for setting up an RSS feed such as Class Capture, inside of a CLE course. Class Capture is the popular service supported by Educational Technology Services (ETS) that allows UCSF faculty to record classroom presentations, and then share online them with students.

Faculty can setup the Remote News Feed block one time at the start of class, and newly recorded lectures will automatically populate in the block. Sort of like “set it and forget it” – until next semester at least!

Do you have a class starting in the summer or fall that will use the Class Capture service? If so, visit the UCSF Learning Tech Knowledge Base or just click the image below for step-by-step instructions on configuring the Remote News Feed block to display Class Capture recordings in a CLE course.

We will continue to showcase other blocks and features in the CLE in upcoming Convergence blog posts. If you are using blocks in an innovative or creative way in your CLE course, we would love to know! Please share with us by posting a comment below, attending a UCSF Tech Clinic, or contacting the Learning Technologies Group directly.

Categories: Convergence

UCSF CLE Support at the Library

Convergence - Fri, 2015-05-08 14:08

We are well into the Spring 2015 semester and want to remind everyone of the following UCSF Collaborative Learning Environment (CLE) and multimedia support resources available through the UCSF Library and Learning Technologies Group.

1. Attend a CLE Basics Training at a Tech Clinic

Held bi-monthly at the UCSF Library, attend a Tech Clinic to work with Learning Technologies staff on CLE and multimedia projects. The 90-minute CLE Basics in-peson training is held at the start of every Tech Clinic and is a great training opportunity for new faculty and staff.

2. Search the CLE Knowledge Base

Need a quick answer to your CLE or multimedia question? It is most likely in the Learning Tech Knowledge Base.

3. Follow the Convergence Blog

If you are reading this post, you probably already know about the Convergence blog. Subscribe to the blog today to receive important announcements, news, and CLE tips and tricks from the Learning Technologies Group!

4. Moodle Training

Moodle, the learning platform that powers the UCSF CLE, provides useful documentation and guides for Moodle users as well training opportunities through MOOCs (massively open online courses). The four-week MOOC is also a great opportunity to connect with the larger Moodle community beyond UCSF.

5. Contact Learning Technologies Group

Still have CLE questions?

Image Credit: UCSF Library

Categories: Convergence

Messaging with Quickmail

Convergence - Fri, 2015-04-17 13:55

The CLE offers a number of methods for communication within a course, including forums, live chat, and an internal messaging system. If you want to contact course participants fast, however, each of these methods can fall short. Unless course editors and participants are logged in at the same time, or regularly viewing their courses, it is easy to miss updates because email notifications can be delayed anywhere from 15 to 60 minutes, or longer if a user has changed their notification preferences.

Enter: The Quickmail block! With Quickmail, you can push an email from within your CLE course to any number of course participants or groups, directly and immediately to their UCSF email inbox.

The Quickmail feature is installed and ready to use now. Here’s how it works:

  1. A course editor adds the block to a course.
  2. Course editors use the block to compose and send a new message.
  3. Recipients of the message will receive a new email message (addressed from the sender, not from a do-not-reply address!) in their UCSF email inbox, within a few minutes.

Using the Quickmail block is very easy, and powerful, because it allows you send messages to groups you have already created in the course, or to all users with a particular role (like all instructors or all students).

By default, only course editors can add and use the Quickmail block. With a few adjustments to the block’s settings, though, you can provide the same functionality to students.

Please note that an instructor can see a history of all messages that were sent with the Quickmail block. Also, all future communication (replies) happen outside of the CLE, and via standard email. So if you want the conversation to be visible to a wider audience, you will need to use a forum.

For a full description of the Quickmail block and step by step instructions, please refer to the Quickmail document in our Support Center.

Good luck, and don’t forget to leave a comment below to let us know what you think of the new Quickmail block!

Categories: Convergence

Moodle MOOC Videos

Convergence - Fri, 2015-03-20 12:41

Do you know that Moodle, the system that powers the UCSF CLE is used by other universities and training providers around the world?

For the second consecutive year, Moodle has offered a MOOC (massively open online course) for the millions of global Moodle users. Although the 2015 MOOC has come to an end, Moodle has made all of the instructional videos available on YouTube.

Click to view the 38 Moodle videos available on YouTube:

While the version of Moodle used in the MOOC videos may look a little different than the UCSF CLE, the underlying tasks and workflows are going to be very similar. Watch videos on topics ranging from editing course sections to managing the Moodle gradebook.

Please note the videos use Moodle 2.8, while the UCSF CLE currently uses Moodle 2.6. Some features and functionality shown in the videos may not be available in the CLE.

Have questions about the Moodle MOOC videos? Contact the Learning Technologies Group.

Image Credit: Moodle Trust

Categories: Convergence
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